GolfNow Reviews 1,407

Instead of contacting the golf course, Gunter's Landing, directly, I thought I would get a better rate through Golf Now as I have used them many times. So I only called Golf Now, made a tee time for two, and was charged $98 EACH. When I got to the course, in Alabama (we live in Georgia), I found we would have paid only $50 each. What a ripoff! NO MORE GOLF NOW FOR US!

I was in Florida and booked golf for my group of 6 friends. One of the tee times was a "Hot Deal" and i booked it with another tee time. When i cancelled (within a day) to my surprise i was not given a refund but was given a credit, ONLY for use on hot deals which are VERY limited. And i live in Canada, so i could not find any way to use the credit until i had a nauseating experience with online support and phone support who had to convert the credit to Canadian dollars. This has been a terrible experience and I suggest people reconsider using this site. The policies are unfair. Book direct with the courses, they don't keep your money.

Poor refund policy. They will only offer you a credit for 6 months that can only be used on very limited supply “hot deals”. Customer service did not have any options to help. I will never use this company again.
Update: I still have not received an email from Kelsey or GolfNow 48 hours after her reply regarding my requested refund or Trustpilot review.

I’ve always liked GolfNow, but this time was frustrating as I wasn’t allowed to use my own gift card credits to pay for a tee time. I paid the amount + booking fees which were more than it would have been booking directly with the course, which defeats the object of using GolfNow!

It was super easy to book the tee time and use the coupon.
Very happy!

You're better off using Golfnow as a reference and booking through the actual golf course website or calling the pro shop. Several times Golfnow's website has been finnicky and I end up booking a tee time for the wrong date. Their 24 hour no refund policy is a way to legally scam their customers. I have cancelled a tee time within minutes after booking because I realized it's for the wrong date, but nope... no refund for me. That's hundreds of dollars thrown in the furnace. The cherry on top is when I try to contact their customer support, they are non-existent. If you call their number, it is a damn near useless AI assistant. And my emails seem to never get a response. Golfnow has become mainstream and they don't need to improve their services to receive more customers. Somebody needs to create a rival business that doesn't scam their customers and take Golfnow out the picture.

Decent amount of courses to pick from. But most times you're better off booking on the courses web site. I've noticed golfnow charges higher prices then the actual course. Which doesn't make sense, considering golfnow is supposed to be a place to find deals.

I went on the site to view on where to play a four ball. I'm astounded that prices are way above what they used to be. There used to be deals on Bathgate and Pumpherston Golf Course for circa £20, it is now £40 only £5 less than their normal green fees. Dalmahoy is advertised at £68 yet you can book a tee time 8 minutes later than the offer for £40 - Greedy Golf Now !!! Greedy !

DO NOT USE GolfNow - Their cancellation policy is awful - Especially when you prepay.

Their business model is based on taking fees rather than providing a great experience for the golfer and the golf course.

Excellent course, excellent reception staff The course was surprisingly in excellent condition ,considering the dry spell this summer
The course is a credit yk tge green keeper and staff

Ready access to course times and fees made it a good booking expreience.

Got lured into booking with Golf Now by the price of a tee time. BIG MISTAKE! We booked a few days ahead only to wake up to a torrential downpour. Golf Now would allow us to cancel the reservation but NO REFUND. So why cancel? So they can pocket my money and not send it on to the golf course?
$100 mistake I will not make again.
READ OTHER REVIEWS BEFORE USING THIS SERVICE.

I made a reservation on Golfnow. The course then told me that tee-time was unavailable and that there were no other times available that day. I requested a refund, but golfnow only allowed me to keep credits to use on their website. Since then, I've tried using those credits, but many golf courses do not accept those credits, even when I reserve through Golfnow. Their customer support claims refunds are impossible.

This company is trash. Avoid at all costs.

The companies response to my review is a canned response. They have not contacted me about the issue. I actually followed up with their customer service and they were less than helpful. Awful customer service. Don't let their canned response fool you.

My Daughter bought me a $100 gift card at GolfNow for a Christmas gift in 2023. Unfortunately trying to use it in 2025 it will ONLY work for Hot Deal T-times which are late times. Of course this wasn't informed at time of gift card purchase and very difficult to find even on their current website. I called customer service which is of course overseas! Told them my frustration and got no where not to mention hard to understand the rep. I finally found that info in their Q&A section after gift card purchases June 6th, 2023 only hot deals! There's other product suppliers out there we'll be using them from now on. Nice Gift GolfNow!

Scam website, they charged me for a tee time and then said it wasn’t available. Said I would get refunded in 2 days.

So disappointing

I used golf now as a teen and nowbat 34 started golfing a lot again. 30-40 rounds a season. Booked a course by mistake and canceled right away. They refunded my money but only to golf now. Also found out after I booked anither round and have those credit applied that it is now only for hot deals.

My money, sitting there but can only use for certain tee times now. I remember why I stopped using them and booked directly with the course. I've probably booked close to 50-80 rounds in my lifetime with them and they will do nothing to help you out.

This company conned me into a tee time on Wednesday instead of Sunday. the original date I had set on they're website before it had me create an account to book the time. I didnt notice when I returned to the checkout screen that it set it for Wednesday the day I was attempting to purchase the tee time at for Sunday. When I got the email conformation and realized it said Wednesday. They would not refund me saying that they can't refund for same day reservations. Terrible customer service. I would recommend staying far away from this site.

BEWARE!! I am a member at my course and booked a tee time on the course website under my account and this resulted in a Golf now charging my visa. I attempted to get a refund and they would not refund my account.
I had recently booked numerous tee times this way with no isses or no Golf now reference or mention. Very dissapointed!!!

75% of the time a tee time and rate shows available but after booking it comes up with screen saying this tee time is not available. I can understand this happening every once in a while but this happens time and time again. Used to be really good but it seems after buying the upgrade golf pass their advertised tee times and prices are fake.