GO Mammoth Reviews 

2,480
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 137 reviews, reviewers had a great experience with this company. Customers frequently praise the staff and referees for being exceptionally friendly, helpful, and welcoming during games. People also love the vibrant, social atmosphere, noting that it provides a fantastic way to stay active, have fun, and easily meet new friends. Participants often mention that joining matches is simple and very well organized. However, some people mentioned that communication regarding schedule changes or match updates can occasionally be slow, leading to last-minute notices. A few other people also felt that occasional venue issues, long travel distances, or minor equipment problems caused some frustration.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting that coordinators and support members are very... See more

User experience

Users describe positive interactions with user_experience, highlighting that it is a great way to keep fit... See more

Service

People report ambiguous experiences with service, noting that leagues can be very hit and miss. While some... See more

Location

Consumers have mixed feelings regarding the location of sports venues. Many reviewers appreciate having... See more

Social media

Reviewers highlight positive aspects of social media and community sports, noting it is a great way to stay... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I signed to a basketball league up as an individual and wehave now just completed our sixth season together! Each one has been organised well, with a mixture of teams, some of which we have built up a... See more

Rated 5 out of 5 stars

It took a few weeks after the stated start date to get enough players to form the league but once it started it was exactly what I was hoping for; turn up and play. Everyone was friendly, the facilit... See more

Rated 5 out of 5 stars

Having so much fun playing with Gomammoth netball league. The sign-up process was easy. There is a positive, sociable atmosphere at games. The refs have been very friendly and welcoming, having a la... See more

Rated 5 out of 5 stars

Everyone was at a similar skill level and the ref was very helpful and attentive, while also being laid back. Very quick moving and organized, we had lots of fun! I only wish I had received the schedu... See more

Company replied


Company details

  1. Sports Club
  2. Basketball Club
  3. Dodgeball Club
  4. Event Management Company
  5. Netball Club
  6. Volleyball Club

Written by the company

Thawed from the ice in 2010, GO Mammoth is the undisputed social sports provider in the UK. Offering over 20 different sports, fitness, events and corporate programmes. Our mission is get more people offline and having fun face to face every day.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.2

All reviews

(2,480)

129 reviews in the last 12 months

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Rated 5 out of 5 stars

Great organisation

Great organisation, lovely helpful staff members. I called up several times during the process of submitting a team to a local netball league and they were always helpful and forthcoming with information.

April 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Super useful system

Love being able to book easily through the platform, and gather ringers whenever we need. Go mammoth are always quick to respond and last week they arranged for an amazing ref! Great system, thanks GM!

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Go Mammoth Review

Go Mammoth gives the opportunity for everyone to sign up and play a range of sports. Really enjoy the netball league and they have been helping in accommodating different requests. Currently playing in a great league of netball and would recommend to others.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Fun, sport and exercise all well organised

Really nice group of people for fun, exercise and sport. Well organised and makes a regular week fun by getting exercise and having some laughs with sport. Second time have played in the five a side mixed league which has been a really positive experience.

March 25, 2026
Unprompted review
Rated 2 out of 5 stars

Standards in steep decline

Year after year Go mammoth basketball deteriorates. Not enough referees and table personnel, poor locations, poor communications with management as the standard of plays keeps getting worse. As a result, good teams leave, and so will mine. It feels like GM keeps spreading itself too thin, prioritizing adding more venues and scheduling more sessions, rather than optimizing the existing ones. I've played for three straight years now and it's never been perfect, which is fine. It's a rec league. But in the last two weeks, for example, mistakes and confusions with the table and the referee have tainted the end of games. This has resulted in really poor experiences.

When we complain, the customer service is at best dismissive, if at all responsive.

Our team will leave, as will three others which will mean this slot will shut down. It used to have eight competitive teams and it will simply not go on.

If nothing changes this will be the fate of every slots at this location.

March 25, 2026
Unprompted review
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Rated 1 out of 5 stars

Will not replace faulty equipment

Go MAMMOTH refuse to replace the faulty basketball rims at our Hackney Downs league and hide behind school bureaucracy - it is their job to provide valid equipment for us to use. We all pay a lot of money and they clearly do not care.

Save your money and play elsewhere

March 16, 2026
Unprompted review
GO Mammoth logo

Reply from GO Mammoth

Hi there,

Thanks for your feedback. We’re really sorry for the experience you’ve had at our basketball league. The condition of the rims has not met the standard we expect for our leagues.
To clarify, we do not own our venues and have been requesting repairs from the school every week for several months with no positive response. We’ve also sourced independent quotes to try to speed the process up and to fix the problems at our own cost but we completely understand how this impacts your matches.
As this situation is not acceptable to us either, we are moving the league to a new and improved venue next season to ensure reliable equipment and a better playing environment.
We genuinely apologise for the disruption and appreciate your patience while we’ve worked to resolve an issue.
Please reach out if you'd like to discuss further.

Kind regards,

Team GM

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Rated 3 out of 5 stars

Inconsistent service

I have been playing wifh GoMammoth for about 2 years. Their service is quite inconsistent. Some of the referees are good, some are not so good. The prices feel very high for short game times, which seem to be getting shorter. We used to be allowed to play until 930pm in my evening league and now they kick us out at 9pm. It's discouraging to hear that we're now paying the same price for half an hour less of time.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

5 aside football

I’ve been playing 5 aside football with GoMammoth for 6 years now and I absolutely love it. Have made some great friends through it.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Go Mammoth are fantastic

Go Mammoth are fantastic. It’s great to be able to just turn up without worrying about bringing any equipment. The umpires are always friendly and fair, and the games are consistently good fun.

March 4, 2026
Unprompted review
GO Mammoth logo

Reply from GO Mammoth

Hi Immy,

Thanks for the amazing review! We’re so happy you’re enjoying the games and the easy, turn up and play experience. It’s brilliant having you as part of the Go Mammoth family!

Kind regards,

Team GM

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Rated 3 out of 5 stars

Value for money could be better

Great to have a space play and the level is good, but a bit too expensive for what it is. Would love to get a better value for money (more sessions in the league, more teams, etc)

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

A great way to socialise

Gomammoth is a great social sports organiser.
If new to London, it is a great way to make friends with a common passion/interest in a sport. Made great friends since I came to London 9 years ago.

I have played volleyball, Softball and dodgeball with them.

March 4, 2026
Unprompted review
GO Mammoth logo

Reply from GO Mammoth

Hey Pierre,

Thanks so much for your kind words. Very much appreciated. We love that you have been able to make friends through our social leagues. Thank you for your continued support!

Rated 5 out of 5 stars

My experience has been great

My experience has been great. I’ve now played for two different leagues and really enjoyed it. The umpires are friendly and professional. The teams all get along and it’s easy to make friends there. Would highly recommend to everyone to get involved!

March 3, 2026
Unprompted review
GO Mammoth logo

Reply from GO Mammoth

Hey Molly,

Thanks so much for the review and for playing in our leagues.

Kind regards,

Team GM

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