It was much cheaper than many of the other quotations we looked at. My mum is 91 and in very good physical health for her age. But for her to visit her property abroad was becoming untenable due to... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Your staff were amazing. Wayne was the guy who dealt with my call and he was patient, helpful and had a sense of humour which I very much appreciated. He took the time to find the right quote which... See more
Company replied
I phoned my existing insurance company enquiring about the cost to add a medical condition for my husband. The member of staff actually suggested I try goodtogo as you’d probably be cheaper. It work... See more
Company replied
Very nice conversation with staff re changing from the cruise selection to just Europe. Always do try and have continuous yearly insurance. Great service
Company replied
Company details
About goodtogo
Written by the company
Goodtogoinsurance.com is a specialist travel insurance provider. We are proud to provide travel insurance cover to individuals, couples and families who may have difficulty obtaining cover elsewhere, either due to age or health record.
- Cover for all types of medical conditions
We can cover any type of medical condition up to a high level of severity (often even where there is a terminal prognosis).
- No age limits
There are no age upper limits on our single trip or annual travel insurance policies.
Get quote
Medical Travel Insurance
Written by the company
- We are here to help
- Our website is easy to use with full information about our cover available throughout the process. You can also request a call back or use live chat for extra help if you get stuck. If you prefer to talk to a real person, we are open 7 days a week and have a team of friendly experts who are waiting to take your call.
- Experts in Cover for Medical Conditions
- We can cover all types of medical conditions up to a very high level of severity, including heart conditions, cancer, diabetes, stroke, asthma and arthritis. We can provide cover if you are on a waiting list and in some circumstances if you have been given a terminal prognosis.
- No Upper Age Limit
- Your age will not be a barrier to getting appropriate travel insurance for your holiday.
- 24 Hour Emergency Medical Support
- All of our travel insurance policies come with 24 hour emergency medical support. Wherever you are in the world our English speaking emergency assistance team are just a phone call away. They can help you get the treatment you need quickly by liaising with foreign doctors on your behalf and guaranteeing payment to the hospital so you don't have to worry.
14 Day Money Back Guarantee
Claim a full refund if the cover does not meet your needs
When you buy travel insurance over the phone or online you get 14 days to review the full terms and conditions of the policy. If the travel insurance doesn't meet your needs you can claim a full refund provided you have not travelled or made a claim.
Contact info
Correlation, 1st Floor, 5 St Helen’s Place , EC3A 6AB, London , United Kingdom
- 0330 024 9949
- help@goodtogoinsurance.com
- www.goodtogoinsurance.com
4.7
Excellent
24K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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The call was answered quite quickly and…
The call was answered quite quickly and we were given all the necessary information to make a decision on the type of product we required.
September 15, 2026
Easy to complete the on-line…
Easy to complete the on-line application, understandable terms and conditions, range of offers and competitive price.
September 16, 2026
Cruise Insurance
We are going on a cruise, so looking at travel insurance for a cruise, I had to ring in the end, as some details couldn't be put on the online form, got a lovely lady, who was very helpful, so I bought the policy from them, but will say, the lady had to read from a VERY long script!! But we did have a laugh about it!! 🤣🤣, overall really pleased with the customer service 👍🏼, and hopefully we will not need their help!!
September 15, 2026
Competitive pricing
September 16, 2026
Easy to use website,also great to deal…
Easy to use website,also great to deal with your customer service advisor over the phone asking questions about the travel insurance policy that it was correct for my mother's needs.Prompt service,great product for elderly people who are travelling abroad.
September 16, 2026
Existing medical screening.
Having already been through the medical screening process for a previous policy retained on my account, buying a new policy was easy as no change to conditions meant the process was easy and quick.
September 16, 2026
Easy site to navigate and use
September 9, 2026
Helpful and constructive repeating if…
Helpful and constructive repeating if I wasn't sure and explaining.
September 16, 2026
quite ease to understand the questions…
quite ease to understand the questions and for a resanable price
September 12, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from goodtogo
Mrs Karalyn Bond,
We're delighted to hear that you found the process easy and straightforward. Thank you for sharing your positive feedback with us!
goodtogo
Easy to buy the ‘proof of the pudding’…
Easy to buy the ‘proof of the pudding’ will be if I have to use the insurance!
September 16, 2026
Reply from goodtogo
Alex Campbell ,
We appreciate your feedback on the ease of purchase. We hope you won't need to use the insurance, but we are here if you do.
goodtogo
Excellent website
Excellent website . Easy to navigate . Very competitive rates . Agent very friendly and informative . Good. communìcation. Will definitely use again .
September 14, 2026
Reply from goodtogo
Lucia ,
We're so pleased to hear you found our website excellent and easy to navigate. It's wonderful to know our rates were competitive and that our agent was friendly and informative. We look forward to assisting you again!
goodtogo
Ease of renewal
September 15, 2026
Reply from goodtogo
Thank you for taking the time to share your positive feedback with us.
This site was much easier to manage…
This site was much easier to manage than most of its competitors
September 15, 2026
Reply from goodtogo
Barbara Cartledge,
We're so pleased to hear that you found our site much easier to manage compared to others. Thank you for your positive feedback!
goodtogo
Very easy to do online easy questions…happy pensioner
Very easy to do online easy questions quick quote
September 15, 2026
Reply from goodtogo
Ms Maire Mcgrady,
We're delighted to hear that you found our online process easy, the questions straightforward, and that you received a quick quote. Thank you for your positive feedback!
goodtogo
Easy process and uncomplicated
The process was very easy and uncomplicated. The cost was very reasonable
September 10, 2026
Reply from goodtogo
Mrs Monica Atkinson,
We're so pleased to hear that you found the process easy and uncomplicated, and that the cost was very reasonable. Thank you for your positive feedback!
goodtogo
The form's are easy to fill in online…
The form's are easy to fill in online and easy to understand and I can highly recommend this product for anyone travelling around the world.
Although I have only used it for the fourth time in two years and fortunately never needed to make a claim against the policies on offer I would rather have the insurance protection and NOT NEED it than need it and NOT HAVE IT should the unfortunate unforeseen circumstances arrive ❗❗❗👍😎
September 11, 2026
Reply from goodtogo
Steven Dwyer,
We are so glad to hear that you find our online forms easy to complete and understand. Your sentiment about having insurance protection and not needing it, rather than needing it and not having it, truly resonates with us. We appreciate your kind words and positive feedback, and we are happy that our product provides you with peace of mind during your travels.
goodtogo
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