Andrea and the team made our experience today most enjoyable. Helpful and cheerful with biscuits for our dogs as well. Steve had new shoes and Angus the Goldendoodle didn’t want to leave! Thankyou all... See more
Company replied
Location
Switch locationGrampian Road 111, PH22 1RH Aviemore, Scotland, GB
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See what reviewers are saying
Really helpful staff. I needed new boots and Finn was very helpful and patient as I chose what was best. He gave good advice and didn't rush me. He even gave me wife advice on several local places th... See more
Company replied
Ordered 2 pairs pants, dispatched in different days. One arrived, the other according to tracking has been sitting in Glasgow sorting office for 10 days. My grouse is the difficulty in contacting the... See more
Company replied
I was looking for some new walking boots, I needed wide fitting and Andrea knew exactly what would be comfortable for me. Plus she showed me how to tie the laces properly after all these years I’ve be... See more
Company replied
Company details
About GO Outdoors - Aviemore (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Grampian Road 111, PH22 1RH, Aviemore, Scotland, United Kingdom
4.9
Excellent
174 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Excellent
Knowledgeable staff, excellent service, personal recommendation on the equipment being purchased by Andrea
October 22, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Really helpful staff
Really helpful staff. I needed new boots and Finn was very helpful and patient as I chose what was best. He gave good advice and didn't rush me. He even gave me wife advice on several local places that we could visit, while I was trying them on!
Really pleased with the new boots. Thank you.
October 22, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
A great experience for Angus the Goldendoodle
Andrea and the team made our experience today most enjoyable. Helpful and cheerful with biscuits for our dogs as well. Steve had new shoes and Angus the Goldendoodle didn’t want to leave! Thankyou all.
October 20, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Andrea was the best.
Andrea could not have been more helpful. Good suggestions and all done with a happy and friendly manner. Customer service and satisfaction all round. Thank you Andrea.
October 9, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
The manager at go outdoors Aviemore…
The manager at go outdoors Aviemore today was absolutely amazing! I’m gutted I didn’t catch her name. I brought my Rab jacket in to exchange due to the label coming off and she couldn’t have been more helpful. Thank you so much! We will defo be back. You’ve made my day
September 22, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
We were served by Andrea today in…
We were served by Andrea today in store. Very friendly and took the time to help us, all staff in the store are lovely. Got everything we needed at a good price. Great store!
September 18, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great shop with great staff!
Andrea and Joanna offered top quality service and support in choosing the best jacket for my needs. They were kind, welcoming and professional. I can recommend Go Outdoors Aviemore as a great place to gear you up for your mountain adventures. Thank you!
September 14, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Andrea was very helpful
Andrea was very helpful. Would definitely shop with GoOutdoors again following this positive experience.
September 17, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Finn was very helpful
September 6, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Staff were very friendly and helpful
Staff were very friendly and helpful
September 11, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Excellent knowledge and assistance from…
Excellent knowledge and assistance from Adry and colleagues. Found walking boots to fit and suit my daughter perfectly.
September 10, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Great experience
Great experience - Andrea and Joel were really friendly, chatting with me whilst I waited for my partner to try on some items. It was towards closing time but they did not make us feel rushed at all. It was lovely to have the opportunity to just chat with a couple of local people , and as a bonus we both found what we needed in the right size! In fact there was a good range of sizes in trousers, including short lengths which can be hard to find.
September 7, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Service with a smile
Andrea was excellent in helping my wife and I choose new walking shoes. Her knowledge was really helpful in helping us make our decision.Many thanks to Andrea.
September 7, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
I was looking for some new walking…
I was looking for some new walking boots, I needed wide fitting and Andrea knew exactly what would be comfortable for me. Plus she showed me how to tie the laces properly after all these years I’ve been doing it wrong. And she recommended some nice places to eat and drink locally as well are visiting Aviemore. Great service and advice thank you
September 1, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Angus was very helpful in helping…
Angus was very helpful in helping choose a new hiking pack. He explained the differences of a few models and gave some good real world examples over some of the pros and cons.
August 1, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Wonderful staff!
Staff member Adriana was incredibly helpful, getting out several pairs of shoes for me to try until I found the right ones.
August 25, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Aviemore GO Outdoors Shop
Although shop was busy, customer service was great along with advice for required items. Staff pleasant and friendly. Store clean and tidy.
August 25, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great experience!
Jo was amazing. So helpful and accommodating. Very attentive and knowledgeable. Found the perfect pair of walking boots and the perfect socks too! I was even allowed to remove the insoles from the boots to put my vionic insoles in before walking around the store to check for comfort etc. Thanks Jo!
August 23, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Joel was very helpful this afternoon
August 23, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great experience, friendly staff (Jo)
Had a good experience shopping last minute for camping supplies. Jo was really helpful, informative and friendly, will be going back.
August 23, 2026
Unprompted review
Reply from GO Outdoors - Aviemore (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
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