I needed to replace both my shoes and boots and was dreading the experience as all the factors that go into choosing a pair make it near impossible to decide. Thankfully staff member Charlene assisted... See more
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We visited the Belfast store to look at tents and other equipment for camping. We were assisted by Bradley who was fantastic. Very knowledgeable, helpful and friendly. He is an absolute credit to t... See more
Company replied
Unfortunately customer service is severely lacking in the Abbey centre store. Lots of staff wandering around the store but wasn’t approached once to ask if we needed anything. Also stood waiting at th... See more
Company replied
I needed my tent poles fixed i was going to bring them but my husband said i wouldn't need them. When I got there I spoke with a girl on the till unfortunately I didn't get her name im so annoyed beca... See more
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Company details
About GO Outdoors - Belfast
Written by the company
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company

- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Units 1&2 Valley Retail Park, BT36 7LP, Belfast, United Kingdom
- 02896 931369
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Very good quality equipment and value for money
Very good quality equipment and incredibly good value for money will be going to this store for all my camping needs

Reply from GO Outdoors - Belfast
Great Experience Buying Boots
I needed to replace both my shoes and boots and was dreading the experience as all the factors that go into choosing a pair make it near impossible to decide. Thankfully staff member Charlene assisted me and was able to answer a plethora of questions from brands to materials to shoe care and also provided helpful recommendations. The wealth of knowledge went above and beyond what one could expect and made the whole experience a breeze, couldn't recommend GO Outdoors more.
Had an amazing experience
Had an amazing experience, was helped by a staff member (Ellie), she was really cool 😎 and gave me fabulous insight on what rucksack would best suit me, she was incredibly polite and patient because I was a bit slow on the uptake 😂

Reply from GO Outdoors - Belfast
Great experience
I was served by Carly- Ann in go outdoors newtownabbey today. She was super helpful at the desk with finding my outdoors membership number and was very pleasant to speak with.

Reply from GO Outdoors - Belfast
Great service from a helpful Carlee!

Reply from GO Outdoors - Belfast
Best place if you need anything for the outdoors
I needed my tent poles fixed i was going to bring them but my husband said i wouldn't need them. When I got there I spoke with a girl on the till unfortunately I didn't get her name im so annoyed because she was lovely. I then spoke with Bradley I hope go outdoors realise the knowledge this staff member has. He was amazing explained how to fix the poles what I needed. All my questions were answered and I was able to fix the poles with no issues. I was then served by Carly at the till she was helpful and polite. As usual brilliant visit to go outdoors it will always be my first place to go if I need anything for the outdoors.

Reply from GO Outdoors - Belfast
Amazing service from Maia and Sarah…
Amazing service from Maia and Sarah Louise today who assisted me in picking a back pack. Maia was very knowledgable about the products and so friendly, great customer care. Thanks so much!

Reply from GO Outdoors - Belfast
Great service from Sarah-louise today
Great service from Sarah-louise today! Very friendly and a great help!

Reply from GO Outdoors - Belfast
Fabulous service today from Sarah-Louise
Fabulous service today from Sarah-Louise! Very kind and helpful with renewing my membership.

Reply from GO Outdoors - Belfast
Best service ever the girl named
Best service ever the girl named
Sarah Louise Served us good great communication and helpful person will love to have her to serve us again xx

Reply from GO Outdoors - Belfast
Really happy with the service I…
Really happy with the service I received at the till from Serena at GO Outdoors. The staff were friendly, helpful and made the whole experience quick and easy. Great customer service — thank you! 👍

Reply from GO Outdoors - Belfast
Good range, poor staff, slow delivery.
Wide range of options for our new tent however didn’t have the one we wanted in store. Lots of staff about, but none terribly attentive or helpful - too busy chatting amongst themselves. When I was able to get someone to help they just struggled and said if it’s not there we don’t have any. Not terribly helpful. She was also unable to tell us when it would be back in stock so suggested we ordered online. We did that and it said 3 days delivery. It took 8 working days to arrive. Customer service wasn’t great.

Reply from GO Outdoors - Belfast
Fantastic store and exceptional staff
We visited the Belfast store to look at tents and other equipment for camping. We were assisted by Bradley who was fantastic. Very knowledgeable, helpful and friendly. He is an absolute credit to the store and just made it an enjoyable experience. I purchased sun glasses and as he walked past he took the opportunity to point out that there was a free carry bag to accompany them that I hadn’t realised was there. In passing he also spoke to anither lady who had purchased a child’s folding chair and he demonstrated how to collapse it as there is a bit of a quirk which catches some people out. I can just tell he enjoys his job and goes above and beyond 😃

Reply from GO Outdoors - Belfast
Helpful, friendly service
I had a few questions about OEX, Rab and Peter Storm jackets and Dagmara was brilliant. Dealt with my many queries and explained how to care for a Gore Tex jacket as well. Then it was layers time and again Dagmara came to the rescue. All in all a successful shop and a fantastic assistant in Dagmara. Prosze!

Reply from GO Outdoors - Belfast
Lovely place
Lovely staff and great parking would recommend.
I was served by Carly, lovely service.

Reply from GO Outdoors - Belfast
The store is extremely good value for…
The store is extremely good value for money. The staff particularly Sarah-Louise are absolutely fantastic, very helpful, very knowledgeable and give the impression that they were happy to help. Really good place to shop for all your outdoors needs. The staff are exceptional in their customer service.

Reply from GO Outdoors - Belfast
Professional and friendly service
Professional and friendly service. Staff are really helpful and courteous.
Amazing selection the Outdoor needs on display and we'll priced.

Reply from GO Outdoors - Belfast
Young man named Joshua pointed me in…
Young man named Joshua pointed me in the direction of the camping equipment and recommended me a tent, then a lovely lady named Imogen helped me with my further enquiries on which tent to purchase. Lovely staff

Reply from GO Outdoors - Belfast
Imogen helped me get tent very useful
Imogen helped me get tent very useful

Reply from GO Outdoors - Belfast
Great help and advice from Carly in…
Great help and advice from Carly in Gooutdoors newtownabbey as always.

Reply from GO Outdoors - Belfast
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