GO Outdoors - Blackburn Reviews 

3,203
TrustScore 5 out of 5

4.9

Throstle Street, Bank Top, BB2 1TQ Blackburn, GB


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Rated 5 out of 5 stars

We had a great experience today, my husband wanted to purchase new waterproof walking boots. A lovely gentleman Norman kindly helped us choose the right pair and offered great advice re the boots and... See more

Company replied

Rated 5 out of 5 stars

Went to go outdoors because me and my partner decided to get back in to walking/hiking and we had an amazing experience with a amazing gentleman called norman who stayed with us and helped us decide w... See more

Company replied

Rated 2 out of 5 stars

My most recent order was missing a xsafe method feeder i ordered 3 but only 2in packaging ive messaged customer service And still not received a reply i will now stick to purchasing from amazon & e... See more

Company replied

Rated 5 out of 5 stars

I visit the Blackburn store on a regular basis, even more so lately as ive taken up hiking again. Everytime I go there is a gentleman called Norman there, he always comes over and asks if i need a... See more

Company replied


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Blackburn

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Throstle Street, Bank Top, BB2 1TQ, Blackburn, United Kingdom

  • 01254 927992

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(3,203)

36,674 reviews in the last 12 months

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Rated 5 out of 5 stars

Paul S was great to get my maggots and…

Paul S was great to get my maggots and put them in the tub and advise on which reel to choose for my feeder rod!

August 28, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

We had a great experience today

We had a great experience today, my husband wanted to purchase new waterproof walking boots. A lovely gentleman Norman kindly helped us choose the right pair and offered great advice re the boots and socks. He was very friendly, helpful and not pushy at all. Would definitely go back and love to be served by this kind assistant.

August 30, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Luca gave us good advice on walking…

Luca gave us good advice on walking boots on Saturday. Great service with a smile. Also the lady on the till was very thorough and helpful. Keep up the great work

August 29, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Lots of choice

Went in for walking poles. Lots of choice and different price points. Norman was very helpful

August 30, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Went to go outdoors because me and my…

Went to go outdoors because me and my partner decided to get back in to walking/hiking and we had an amazing experience with a amazing gentleman called norman who stayed with us and helped us decide what to go with. Would happily go back just to ask his opinion on whatever we next need.

August 30, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service from Norman in the…

Excellent service from Norman in the walk shoe department.

August 30, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Fishing

Great service and information about fishing and was great with my son 10yo. His name was Paul S

August 28, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great service

Was very grateful for Sue’s help and advice when I went to get a new waterproof parka. Excellent service!

August 25, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Found what we wanted at a good price

Found what we wanted at a good price. Served by Angela who is always friendly and remembers previous customers, that's a nice touch.

August 28, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

smooth

it all went smoothly and the staff were polite and helpful

August 17, 2026
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

New walking boots

Visited to try on walking boots, Lou was very helpful and brought multiple pairs of boots for me to try for fit. I took over an hour trying boots and deciding, Lou was very patient and helpful the whole time whilst also dealing with several other customers also trying boots on. I am very happy with my new boots, Thank you Lou!

August 26, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Superb however....we saw a cheap tent…

Superb however....we saw a cheap tent online, reduced from £65 to £17 to store our gear when camping. When we got to the store, they were priced at £30. We took one to the checkout and a lovely lady called Sue said it probably hadn't filtered through to the shop and honoured the online price. She was so nice with us.

Thoroughly recommend. Big-up the Sue!

August 26, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Staff were very helpful and Angela on…

Staff were very helpful and Angela on the till was helpful when updating my membership

August 25, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service here at go outdoors…

Excellent service here at go outdoors when I visited today.Angela and the other members of staff were helpful and knowledgeable. Recommended.

August 25, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Went in to buy walking boots

Went in to buy walking boots, knowing very little about what good looks like. I was lucky to be served by a superbly knowledgeable lady called Lou, who listened to my needs and budget and made 3 recommendations for me to try on.

August 24, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Superb service as usual by Paul S in…

Superb service as usual by Paul S in the fishing section. Never fails to help with his extensive knowledge

August 24, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Paul.s in the fishing department all…

Paul.s in the fishing department all ways makes it a pleasant experience dose what he can to help just wish the fishing tackle was better stocked

August 24, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Blackburn Store

I visit the Blackburn store on a regular basis, even more so lately as ive taken up hiking again.
Everytime I go there is a gentleman called Norman there, he always comes over and asks if i need assistance, hes never pushy like alot of assistants but always there if you need help.
Hes a very knowledgeable man at the grand age of 85 who always has the answers to any questions I have, ive noticed he goes above and beyond in everything he does in the store..

Every Go Outdoors should have a Norman, hes a credit to the company

August 22, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

The visit today was great

The visit today was great, got a great pair of boots thanks to the help and dedication given by Norman, he was committed to making sure I had the pair that were best for me and what I needed, not driven by price but by suitability.

August 22, 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

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