Employee was rude behind the counter. We asked if we can get our student discount code (as it stated in the store students had 10% discount) and then before even looking at the discount she rudely sai... See more
Company replied
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Employee was rude behind the counter. We asked if we can get our student discount code (as it stated in the store students had 10% discount) and then before even looking at the discount she rudely sai... See more
Company replied
The Sales Assistant, Richard was incredibly helpful and honest with the way he approached what we needed. He was polite and respectful, something which is sadly becoming rare in retail these da... See more
Company replied
I went into store looking for hiking boots and quickly became very overwhelmed by the large variety. Dan gave me honest advice based on personal experience that helped narrow down my options. He went... See more
Company replied
Just a really good shop At Chesterfield. plenty of stock, staff not hassling you. All staff very friendly. Becca on the till was very professional, helpful, so a big Thank you to bacca, a credit to... See more
Company replied
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The Spires Retail Park, S40 2WG, Chesterfield, United Kingdom
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Very friendly staff and plenty of staff available to talk to. Shop was very organised and tidy and I managed to get everything I went for.

Reply from GO Outdoors - Chesterfield
Richard helped me select some new walking boots and he was patient, helpful and absolutely no pressure - allowed me to try them on and gave advice and tips re the fit and there was no drive to make me purchase something more expensive he was more interested in me selecting the right boot for my needs. Really appreciated his time and came away with fabulous pair of new walking boots for our next adventures! Thanks Richard.

Reply from GO Outdoors - Chesterfield
I was served by a man named Richard, he was very helpful, kind, friendly and knowledgeable.
Was able to answer all my questions regarding my purchase which was Berghaus walking shoes. Very happy overall.

Reply from GO Outdoors - Chesterfield
Was an amazing experience, Chris showed us round a huge selection of bouldering shoes and was extremely informative. Really made the go outdoors experience perfect!

Reply from GO Outdoors - Chesterfield
Athena made my experience great!
What a delightful young lady, if only I was 20 years younger I would have been asking if she was single. She's a credit to your store!

Reply from GO Outdoors - Chesterfield
Charlie was very helpful. Saved a jacket for me whilst i ordered an alternative colour to compare items.

Reply from GO Outdoors - Chesterfield
I visited the store and was served by athena who i can honestly say was amazing. She joined in with banter while I was been served and it is so nice to see a human who does talk rather than almost a robot. 2 many shops have grumpy people serving but this is different, she is a total credit to you and the Chesterfield store.

Reply from GO Outdoors - Chesterfield
Bought some Meindl walking boots at Go Outdoors whilst away in Keswick the other week. Discovered they were really too narrow when I got back home and tried them on at home for an evening. Whilst browsing in the Go Outdoors near Bramall Lane in Sheffield on Saturday I discovered there is a wide-fit Meindl boot called 'Meran'. Tried some on at the Chesterfield store today and they were ideal for my wide feet. Susie was most helpful in sorting out the exchange.

Reply from GO Outdoors - Chesterfield

Reply from GO Outdoors - Chesterfield
I purchased a Berghaus waterproof jacket a few days ago from the Chesterfield Go Outdoors. Jodey was extremely helpful in explaining the term Gortex and the overall quality of such jackets. She pointed out a variety of choices and provided outstanding service. David also offered outstanding service at the check out. He explained the Go Outdoors Members discount to us and renewed our membership. Thank you to both Jodey and David.

Reply from GO Outdoors - Chesterfield
Mark B and Milly were both so helpful and kind - couldn’t fault service. Thank you!

Reply from GO Outdoors - Chesterfield
AMANDA served me. She was very patient and helpful while I choose what were the correct sizes.

Reply from GO Outdoors - Chesterfield
Dan was brilliant, helping me with new properly fitted hiking boots. So knowledgable, kind and helpful. Nik 😊

Reply from GO Outdoors - Chesterfield

Reply from GO Outdoors - Chesterfield
The staff were extremely helpful in helping me with the purchase of 10 rucksacks, 10 sleeping bags plus many other items to help homeless people after an appeal made by Pathways, the homeless charity. As a member, I was able to get a reduction of 20% across the board which helped a lot and the staff tried to get a further reduction for the charity but it seems I would have to contact the company prior to purchasing.

Reply from GO Outdoors - Chesterfield
The Chesterfield store is just a really friendly store. Molly who served us at the till was professional and polite.

Reply from GO Outdoors - Chesterfield
Richard was very helpful and knowledgeable. Nothing was too much trouble. We will enjoy our purchases

Reply from GO Outdoors - Chesterfield
Was very helpful was willing to sort any problem millie

Reply from GO Outdoors - Chesterfield
The young man who helped us find sealskin socks was very polite and helpful. Explained how they worm and how to wear them. We went away knowing we had the correct thing .the young man on the checkout was also very helpful, and answered my questions re the members card

Reply from GO Outdoors - Chesterfield
Excellent service from Richard at the Chesterfield store, he was very patient while I struggled to find the right pair of walking boots, he was also very knowledgeable, I highly recommend him, thanks again Richard from a very happy customer.

Reply from GO Outdoors - Chesterfield
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