GO Outdoors - Kidderminster Reviews 

4,474
TrustScore 5 out of 5

4.9

1 Frederick Road, DY11 7RA Kidderminster, GB


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Rated 5 out of 5 stars

My son went into the Kidderminster store looking for walking boots for his D of E.very helpful ladies including Angie and another lady whose first day it was in the shoe department.he tried on some w... See more

Company replied

Rated 5 out of 5 stars

I went in to get my husband reel as a surprise but didn’t have a clue. It was great when a team member, Dave, offered me amazing support to make sure I got the right one. Needless to say, my hubby was... See more

Company replied

Rated 5 out of 5 stars

A return visit to Naylors Equestrian at Go Outdoors Kidderminster. On our first visit as beginners my dad I met Tracey for hats and boots, this time we were back for body protectors having not been pu... See more

Company replied

Rated 3 out of 5 stars

Looking to buy an electric bike called in on Sunday 26th July, asking the man in bike dept, what the different prices for the same bik were, I was told buy the cheapest. Called back in on Monday and P... See more

Company replied


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Kidderminster

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • 1 Frederick Road, DY11 7RA, Kidderminster, United Kingdom

  • 01562 549497

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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4.9

All reviews

(4,474)

36,553 reviews in the last 12 months

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Rated 5 out of 5 stars

Found exactly what we were looking for…

Found exactly what we were looking for with the help of the friendly staff. Thanks Dave R Fishing &co !

August 29, 2026
Unprompted review
GO Outdoors - Kidderminster logo

Reply from GO Outdoors - Kidderminster

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Visited the fishing dept today

Visited the fishing dept today and was served by a very helpful and friendly chap called Dave. He was very knowledgeable being a fellow fisherman himself
Go outdoors have a great range of tackle and baits at great prices Thanks

August 29, 2026
Unprompted review
GO Outdoors - Kidderminster logo

Reply from GO Outdoors - Kidderminster

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Dave Fishing gave me expert advice on…

Dave Fishing gave me expert advice on the walking shoes brand I had never used before. Delighted with my purchase .

August 29, 2026
Unprompted review
GO Outdoors - Kidderminster logo

Reply from GO Outdoors - Kidderminster

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very helpful and patient sales…

Very helpful and patient sales assistant. I had everything I needed for the purchase and was provided with helpful information.

August 28, 2026
Unprompted review
GO Outdoors - Kidderminster logo

Reply from GO Outdoors - Kidderminster

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Dave R Fishing

Dave R Fishing, was polite and very helpful I would use again no problem

August 27, 2026
Unprompted review
GO Outdoors - Kidderminster logo

Reply from GO Outdoors - Kidderminster

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Jan on tills was lovely

Jan on tills was lovely, friendly and helpful. A credit to the company 😊

August 29, 2026
Unprompted review
GO Outdoors - Kidderminster logo

Reply from GO Outdoors - Kidderminster

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Amazing Shopping Experience supported by Dave

I went in to get my husband reel as a surprise but didn’t have a clue. It was great when a team member, Dave, offered me amazing support to make sure I got the right one. Needless to say, my hubby was ecstatic. It was the attention to detail and the time and care given to me that really made this an amazing experience. No question was too stupid for Dave and everything was explained to me thoroughly with suitable options given so I could make informed choices. Thank you for the wonderful shopping experience .

August 28, 2026
Unprompted review
GO Outdoors - Kidderminster logo

Reply from GO Outdoors - Kidderminster

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Dave R Fishing was probably the most…

Dave R Fishing was probably the most customer centric team member I have experienced in a very long time. I found the service helpful, Dave knowledgeable and nothing was too much. I would recommend any day based on my experience.

August 27, 2026
Unprompted review
GO Outdoors - Kidderminster logo

Reply from GO Outdoors - Kidderminster

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service in Kidderminster store

My son went into the Kidderminster store looking for walking boots for his D of E.very helpful ladies including Angie and another lady whose first day it was in the shoe department.he tried on some walking boots which were too wide for him.Angie showed the other lady how to measure feet using the insole and she was able to find him another pair which fitted him better.she also showed him how to lace the boots properly.very happy with the service.there was also a lady on the till very helpful who gave us a discount card when me son mentioned he was doing d of e even though he couldn’t find his discount card.will definitely be returning if needed.

August 28, 2026
Unprompted review
GO Outdoors - Kidderminster logo

Reply from GO Outdoors - Kidderminster

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Tyler listened to my requirements and…

Tyler listened to my requirements and soon had me trying on a lightweight pair of trail shoes.
As a women's size 8 fits me for leather winter boots, this is where we went with my new Peter Storm trail shoes.
They are a great fit and very comfortable, now that I've worn them 3 times.
Thanks Tyler and Andrea!!..again.

August 24, 2026
Unprompted review
GO Outdoors - Kidderminster logo

Reply from GO Outdoors - Kidderminster

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very helpful experience with Dave R…

Very helpful experience with Dave R Fishing, brilliant customer service. Will be returning for sure !!

August 28, 2026
Unprompted review
GO Outdoors - Kidderminster logo

Reply from GO Outdoors - Kidderminster

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Dave r fishing

Dave r fishing - couldn't of asked for a better person to help me, he's a credit to go outdoors, very welcoming. Will be using again.

August 28, 2026
Unprompted review
GO Outdoors - Kidderminster logo

Reply from GO Outdoors - Kidderminster

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great service whenever I go and staff…

Great service whenever I go and staff are always really helpful and friendly. Recently Dave has been great in helping me prepare for our camping trip.

August 27, 2026
Unprompted review
GO Outdoors - Kidderminster logo

Reply from GO Outdoors - Kidderminster

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Dave R Fishing-great customer service

Dave R Fishing-great customer service

August 27, 2026
Unprompted review
GO Outdoors - Kidderminster logo

Reply from GO Outdoors - Kidderminster

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Fishing tackle

Today I visited Go Outdoors fishing tackle department in Kidderminster. I met there Dave R. who is was very helpful, kind and friendly member of staff. I was quite lost so he asked me if I needed help and happily assisted me with everything I needed. Thank you Dave for your help today. Much appreciated.
Best regards
Vlad

August 27, 2026
Unprompted review
GO Outdoors - Kidderminster logo

Reply from GO Outdoors - Kidderminster

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Dave on fishing is the best employee…

Dave on fishing is the best employee you have on the fishing section

Awesome service

August 27, 2026
Unprompted review
GO Outdoors - Kidderminster logo

Reply from GO Outdoors - Kidderminster

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great service at the Kidderminster from…

Great service at the Kidderminster from Dave R Fishing. Always good prices too

August 27, 2026
Unprompted review
GO Outdoors - Kidderminster logo

Reply from GO Outdoors - Kidderminster

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Went into Go outdoors for a tent

Went into Go outdoors for a tent. Both Dave R Fishing and another member of staff were super helpful when deciding which tent I wanted. 10/10 do recommend, great staff and great prices.

August 27, 2026
Unprompted review
GO Outdoors - Kidderminster logo

Reply from GO Outdoors - Kidderminster

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

My son has been really keen on fishing…

My son has been really keen on fishing and David R in Fishing spent time talking my son through the right gear he needs next and even recommended where to go.

Great experience for my son.

August 26, 2026
Unprompted review
GO Outdoors - Kidderminster logo

Reply from GO Outdoors - Kidderminster

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Fantastic service from Dave R Fishing…

Fantastic service from Dave R Fishing today at Go Outdoors in Kidderminster. My wife and I are regular customers at this store and all staff are always excellent, and Dave R Fishing was a superstar today - thanks Dave, you are a credit to Go Outdoors.

August 26, 2026
Unprompted review
GO Outdoors - Kidderminster logo

Reply from GO Outdoors - Kidderminster

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

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