Really well laid out store with lots more variety in casual clothing than I’ve seen in other Go Outdoors stores. Served by Toni who was very helpful and knowledgeable on the product ranges. Didn’t f... See more
Company replied
Unit 38, High Street - Manchester Arndale, M4 2HU Manchester, GB
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Really well laid out store with lots more variety in casual clothing than I’ve seen in other Go Outdoors stores. Served by Toni who was very helpful and knowledgeable on the product ranges. Didn’t f... See more
Company replied
everyone was so lovely and helpful. a worker called cleo was especially useful in helping me find all of my camping gear for my trip, she's a star. had a lovely experience in your store
Company replied
Not a click and collect process TBH I will never do a click-collect again! You’d think the process would enable you to order,walk-in and collect . From the staff who actively hide from custom... See more
Company replied
I was looking for a new rucksack, I'd been advised to try GoOutdoors. The selection was well laid out but I was concerned with capacity and versatility of materials I enquired to a couple of st... See more
Company replied
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Unit 38, High Street - Manchester Arndale, M4 2HU, Manchester, United Kingdom
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Served by Charlie W today. Really pleasant young man who ensured what I purchased was right for me whilst some staff were too busy in conversation with themselves.

Reply from GO Outdoors - Manchester Arndale
Great service ,very professional,and did a price match on the selected item.
We will be calling again

Reply from GO Outdoors - Manchester Arndale
Our assistant - Cleo - could not have been more helpful and patient in answering all our questions. She was very well informed about the stock and offered excellent and impartial advice which guided us in making our selection. An extremely positive experience for us.

Reply from GO Outdoors - Manchester Arndale
We asked the help of Emmanuel who went above and beyond to help me find the walking sandals I was looking for.
Emmanuel went out of his way to help resulting in us buying two pairs of sandals.
Very patient and extremely customer focused- thank you Emmanuel

Reply from GO Outdoors - Manchester Arndale
Bought a pair of walking shoes and staff were very helpful and attentive. Nothing was too much trouble

Reply from GO Outdoors - Manchester Arndale
Best store! Very friendly and helpful staff especially Samantha who helped me with choosing a coat for my mother’s birthday. Samantha was very warm and welcoming when I asked her for some assistance, credit to go outdoors 🙌🏾👏🏾

Reply from GO Outdoors - Manchester Arndale
Callum was so helpful in go outdoors arndale! Super appreciated

Reply from GO Outdoors - Manchester Arndale

Reply from GO Outdoors - Manchester Arndale
Very helpful and friendly. Charlie W was amazing searched the entire shop for my size and made the entire process smooth. Would definitely recommend, thank you Charlie.

Reply from GO Outdoors - Manchester Arndale
The two members of staff went out of there to help and were very friendly and chatty. Sadly that doesn’t happen enough these days - well done!

Reply from GO Outdoors - Manchester Arndale
We met two members of staff that worked really hard to help us make purchases Gloria who search high and low to find the right size jacket from the store room and Charlie on the till very engaging.

Reply from GO Outdoors - Manchester Arndale
I was collecting an item and a member of staff was immediately available to assist me. I was able to try the item on to make sure of the fit. All in all fast, polite and friendly. Great service, especially now that you have a store in the Arndale.

Reply from GO Outdoors - Manchester Arndale
Sales assistant Samantha @ MCR Arndale store very friendly & helpful sorting out my online order issue. Great customer service thank you 👍👍👍

Reply from GO Outdoors - Manchester Arndale
Emma on the tills was fantastic, helpful, informative and just genuinely lovely. First time visiting and I’ll definitely be back!

Reply from GO Outdoors - Manchester Arndale
Great First Experience at Go Outdoors – Arndale Centre, Manchester
This was my first time shopping at Go Outdoors in the Arndale Centre, and I had a really positive experience. I ended up buying a pair of trainers, and I couldn’t be happier with my purchase.
A big shoutout to Laiba, who was absolutely lovely! She made the whole process smooth and enjoyable. She helped me find a pair of trainers that are both comfortable and suitable for my daily lifestyle. Her friendly and knowledgeable approach made a real difference.
I also appreciated that the trainers I chose weren’t on my Palestine boycott list, which gave me extra peace of mind with my purchase.
Overall, a great shopping experience – I’ll definitely be returning!

Reply from GO Outdoors - Manchester Arndale
We were greeted by a lovely lady called Louise to show and guide us through the footwear available for running and the free foot scan they had in the store to show best appropriate footwear from the scan for size & shape of our feet. We were very impressed by the knowledge & information given by Louise and was so delighted with the recommendations from the scan & Louise’s input. Highly recommended, Louise was professional & so helpful so it’s a 10/10 from us for this service & choices we had to accommodate our requirements. We only went in to see what was available & ended up coming away with 2 pairs of suitable & recommended running trainers. Thank you & we can’t wait to try them out on our running journeys 🙏👍

Reply from GO Outdoors - Manchester Arndale
Louise was nothing but helpful went above and beyond to help me find the right pair of shoes I needed and spent a good chunk of time talking through all the options and providing me with as much information as possible. I felt looked after and left the shop with exactly what I needed. 10 out of 10 Service.

Reply from GO Outdoors - Manchester Arndale
The young man who helped me choose the correct footwear is called Alfie. Lovely young man with exceptional customer skills and really knows the job. Although he is a student working part time he was very knowledgable. After telling the health problems, he assisted me to the measuring machine to make sure he could suggest the correct footwear.After a few questions from him, he came up with the perfect footwear straight away.A pleasure to meet this young man and receive such good care. Definitely a credit to you. I think the young man who took payment etc, was called Chelle W, Also a really good customer care attitude and really nice guy. You should be proud of both of these employees.

Reply from GO Outdoors - Manchester Arndale
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