GO Outdoors - Manchester Reviews 

Craig was very friendly and helpful! Great customer service

Dylan is always a great and friendly help

Great service from Marta & Declan provides us with information on memberships and very friendly service. Everything was easy to find as well.
Thanks again!!!

In this day and age of mulit national, blue chip corporate megasteuctures, penetrating the AI facade of customer service is an increasingly impossible task, so when I phoned go outdoors today and got through to Carmen, my faith in humanity was restored (either that or AI actually passes the Turing test now). But Carmen helped me with a couple of enquiries, one of which I could have actually done myself so thanks again for that. I normally write silly, but positive reviews on sites like this, but I feel this is too important. today was a stark reminder of the importance of human connection in customer services and Carmen was truly exemplary. Thank you.

Karl & Craig exceptionally helpful when assisting me with a purchase of a mini portable stove. Very grateful and I’m happy with the product.
However, customer toilets leave a lot to be desired.

Craig was very helpful, supporting us in signing up to a membership and very friendly advice :) thank you

Great experience in store today. Fabulous service from Craig on the tills.

Great, friendly service 5☆☆☆☆☆.

Leanne was very helpful in helping me to find the item I wanted.

All the time I find what I need. Operatives are always helpful and respectful!
Thanks a lot Craig.

Great experience in the shop as always, been served by Craig multiple times and his knowledge and craic is top notch.

Janet and Craig who served me wAs nice. Good place

Joe, Simon & loz helped me out today brilliant service can’t thank them enough

Very helpful and friendly staff despite the hot weather, which did affect 'some' shoppers....

Shout out to Ian & Meg who fetched & carried over ten pair of boots / walking shoes whilst I completed a few laps of the store finally leaving with two pairs.

Customer service didn't stop there because Craig assisted me in price matching knocking a few quid off my bill too.

Great effort; thank you for your help on a hot day 😀

This particular branch was fantastic. Anything you need for your camping needs, you can find there. With a spectacular range of Tents, equipment, clothing and furniture. It is well worth buying the £5.00 membership to get exclusive discounts off your items. At this branch, the staff are extremely helpful and knowledgeable about their products. I wanted to give a special mention to Dylan (One of the floor staff) and Deacon (On the Tills), for their exemplary service and their help with setting us up on said membership and for helping us find and veiw the products that we were looking for. Also earlier today we bought a new tent, Dylan was on that shift, we had trouble getting out with our trolley of goods since the lift was out of order. But Dylan and another one of his colleagues helped us to carry our items to our car. Dylan, Deacon and the other colleague are to be commended for their customer service. All in all, a fantastic camping shop.

Excellent customer service from Harry who guided me around the tent section giving brilliant service which resulted in my buying a tent sleeping bags and few other bits as a first time buyer! Lawrence on the tills was brilliant as well helping me sign up for my club member very friendly guy. As I went to the lift it was broken which wasn’t ideal and the store was hot as well which resulted in the lift being broken I believe. A man called Carl came over and helped me down the stairs with my products and loaded into my car all round customer service 100% and will be back for more products soon

Thank you

Lee

Excellent service from Craig and the helpful lady near the shoe section who was very knowledgeable about hiking boots

Amina was very helpful in my search for more Cragghopper long-sleeved shirts. Her search of the storeroom failed to reveal further stock.
However full marks for trying.
The staff here are invariable very pleasant.

Craig was Very polite , helped in every way he could . Asked if I needed help carrying my purchase