Had a great experience at Go Outdoors thanks to Mark! What a friendly and helpful chap. He gave me loads of brilliant fishing tips and advice, and you could tell he genuinely knows his stuff and is pa... See more
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Fantastic service at the Pudsey store from both John and Megan. They helped me select a great pair of walking boots - had deep knowledge of the different brands / models and were suoer patient as I... See more
Company replied
Best value afternoon ever! Membership discount allowed me to buy a Goretex jacket and a beautiful dry robe for next to nothing. Staff members were amazing; Oscar checked stock over the phone and held... See more
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The member of staff who served me (Leeds,Pudsey) was excellent, friendly and professional. I was disappointed to find that one of my recent purchases was a returned /damaged item that had been returne... See more
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Company details
About GO Outdoors - Pudsey
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
New Street, Bradford Road, LS28 5AG, Pudsey, United Kingdom
- 01134 684101
4.7
Excellent
3K reviews
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Knowledgeable staff and great service
Went to go and purchase a new pair of boots. Asked for advice on boots and they were very helpful and knowledgeable about the boots. A quick shout out to Kevin. Thanks very much. He provided very good customer service. Thanks again.
October 24, 2026
Unprompted review
Reply from GO Outdoors - Pudsey
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Fantastic service at the Pudsey store…
Fantastic service at the Pudsey store from both John and Megan.
They helped me select a great pair of walking boots - had deep knowledge of the different brands / models and were suoer patient as I tried on several pairs before selecting a pair from Marrmot.
October 13, 2026
Unprompted review
Reply from GO Outdoors - Pudsey
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Kevin was absolutely brilliant
Kevin was absolutely brilliant. Gave brilliant advice on footwear and really helped me in my decision making. 10/10 staff member and really knowledgeable.
October 21, 2026
Unprompted review
Reply from GO Outdoors - Pudsey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Boot fitting service - recommended.
Great advice from Kevin regarding boots, tailored for the environment and activities I would be engaging in. Very personable and knowledgeable, great customer service. Thanks Kevin!
October 19, 2026
Unprompted review
Brilliant customer service from Tom…
Brilliant customer service from Tom helping us picking out some walking boots highly recommend
October 18, 2026
Unprompted review
Reply from GO Outdoors - Pudsey
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Absolutely fantastic advice from a…
Absolutely fantastic advice from a really knowledgeable and friendly bloke. Stuart Davis, you are a credit to Go Outdoors! Thank you also to Oscar on the till for helping me so much.
I will be back 👍
October 18, 2026
Unprompted review
Reply from GO Outdoors - Pudsey
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
PERSONAL, QUICK SERVICE
Called Pudset store for a part I was missing for a Berghaus tent pump. Was passed to John the store tent specialist. Drove to the store and met john for him to quickly take us over to his spares bag and hand us exactly what we needed. This item was out of stock everywhere and John knew exactly what we needed.
October 17, 2026
Unprompted review
Reply from GO Outdoors - Pudsey
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
John helped me with all my parcels he…
John helped me with all my parcels he was lovely and really helpful
October 17, 2026
Unprompted review
Reply from GO Outdoors - Pudsey
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Thanks Mark ⭐️
Had a great experience at Go Outdoors thanks to Mark! What a friendly and helpful chap. He gave me loads of brilliant fishing tips and advice, and you could tell he genuinely knows his stuff and is passionate about fishing. He was really approachable, happy to help, and made the whole experience even better. Customer service like this makes all the difference. Thanks, Mark, for all the great advice — an absolute credit to Go Outdoors
October 16, 2026
Unprompted review
Reply from GO Outdoors - Pudsey
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Nicki and katie
Nicki and Katie were extremely helpful! all helped me pick out my products and had a lovely chat at the end!
October 15, 2026
Unprompted review
Reply from GO Outdoors - Pudsey
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Great Deals and Great Customer Service
Tom and Oscar were both brilliant staff members at helping me size up some new climbing shoes and keeping me informed about the details. Great Customer Service all around and a good deal.
October 4, 2026
Unprompted review
Reply from GO Outdoors - Pudsey
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Pudsey
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Absolutely amazing service
Absolutely amazing service! I attended a few days ago and was met by very welcoming staff. I have been looking for a new jacket and Joey helped me find exactly what I was looking for. Very knowledgeable and great customer service!
October 7, 2026
Unprompted review
Reply from GO Outdoors - Pudsey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Large selection and great service
I was there for walking boots. There was a large selection to choose from which varied in price to suit all pockets.
Kevin was extremely helpful, knowledgeable and friendly.
He took time to make sure I got the correct size and even showed me an alternative way to fasten the boot for extra comfort.
October 6, 2026
Unprompted review
Reply from GO Outdoors - Pudsey
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Katrina was brilliant in store
Katrina was brilliant in store. She really knows her stuff. Helped me select new walking gear with efficiency and great product knowledge. Thanks
October 6, 2026
Unprompted review
Reply from GO Outdoors - Pudsey
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Great selection of gear and great people
Great selection of gear and great opening hours. Needed to quickly pick up a rear bike light for my work commute, and Oscar who served me spotted a better price online - even better!
October 6, 2026
Unprompted review
Reply from GO Outdoors - Pudsey
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Excellent shoe department knowledge and…
Excellent shoe department knowledge and service from Kevin
October 5, 2026
Unprompted review
Reply from GO Outdoors - Pudsey
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Really helpful staff
Really polite staff, Kev was extremely helpful and knowledgeable.
October 5, 2026
Unprompted review
Reply from GO Outdoors - Pudsey
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Kevin - simply brilliant
Kevin, in the shoe section, I was looking for something for work, he showed me several pairs, suggested alternatives, had a great knowledge and was brilliant with all the customers, an absolute credit to the store and a great ambassador for the business 5 *****
October 5, 2026
Unprompted review
Reply from GO Outdoors - Pudsey
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Dave at the Pudsey store was great…
Dave at the Pudsey store was very helpful in helping me get whats needed for my sons to try fishing
October 4, 2026
Unprompted review
Reply from GO Outdoors - Pudsey
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
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