I went in for walking shoes and was helped by Alex S. Alex was very knowledgeable and helped me narrow down the options. After purchasing a pair and trying them for longer at home I changed my mind an... See more
Company replied
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Fantastic layout Very helpful responsive staff All on staff near clothes,shoes and Louise helped with our purchases abd advising about our discounts at the register. Quality products that I hav... See more
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As a Scout Leader, finding good kit at a reasonable price is always difficult, especially when you’re looking for bulky items or a number of the same things. Go outdoors always has a great selection o... See more
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We called in to collect a footprint for our tent and a few other bits that we couldn’t find in our local Go Outdoors. Louise that served us was super helpful and got us a great deal on a bundle of 3 i... See more
Company replied
Company details
About GO Outdoors - Sheffield
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Hill Street, S2 4SZ, Sheffield, United Kingdom
- 01143 996559
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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The Sheffield branch always has helpful…
The Sheffield branch always has helpful friendly staff who have always been able to assist me
August 27, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Getting my shoe decision spot on
I went in for walking shoes and was helped by Alex S. Alex was very knowledgeable and helped me narrow down the options. After purchasing a pair and trying them for longer at home I changed my mind and returned to the shop. Alex was once again patient and helped me exchange the shoes for an appropriate alternative.
August 16, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Lisa was extremely friendly and very…
Lisa was extremely friendly and very helpful. I will look out for her when I next visit.
August 25, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Good service.
Online ordering & collection was very straightforward. Lisa was very helpful & efficient finding the items.
August 24, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Excellent service from manager Lou very…
Excellent service from manager Lou very helpful we t above and beyond thank you for looking out family today 5 star service
August 21, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Fantastic layout and helpful responsive staff
Fantastic layout
Very helpful responsive staff
All on staff near clothes,shoes and Louise helped with our purchases abd advising about our discounts at the register.
Quality products that I have purchased many years ago, not available in Australia and hence I have made a special effort for more purchases upon my current travel!!
😀😀
August 14, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
We called in to collect a footprint for…
We called in to collect a footprint for our tent and a few other bits that we couldn’t find in our local Go Outdoors. Louise that served us was super helpful and got us a great deal on a bundle of 3 items thank you
August 15, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Helpful Polite and efficient service
August 1, 2026
Reply from GO Outdoors - Sheffield
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
We went into go outdoors sheffield to…
We went into go outdoors sheffield to spend quite abit of money but we had no knowledge of what we would need to go camping we asked several members of staff who literally wouldnt help us and basically brushed us off, but then... we bumped into a member of staff called RAF he was brilliant he helped us find everything we needed and went above and beyond to even demonstrate some items we was interested in and found us everything we needed this resulting in me and my friend spending over £400 and now we have recommended to our other friends who are coming with us and they are going in to spend the same 😁.
RAF NEEDS A PROMOTION 100%
August 6, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Ordered online picked up in store 2…
Ordered online picked up in store 2 days later great customer service as always
July 20, 2026
Reply from GO Outdoors - Sheffield
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great experience in store today
Great experience in store today - great service by Milton and Lisa. Thank you both for your help
August 2, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Words cannot describe how impressed and…
Words cannot describe how impressed and blown away I have been with the Go Outdoors Heeley staff. The energy and assistance that the staff members brought to me was like an aura of joy that created a fantastic juxtaposition of joy and seriousness.
July 24, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Staff pleasant and helpful
July 24, 2026
Reply from GO Outdoors - Sheffield
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Sheffield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Colin was super helpful and friendly
Colin was super helpful and friendly
The staff are all really nice
July 29, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great tent
Great tent, preferred choice by our teenager, for under fifty quid. Sold out in the shop but arrived at the door a couple of days later in perfect condition.
July 19, 2026
Reply from GO Outdoors - Sheffield
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Wrong shoes right box....
Unfortunately the shoes I was assured were in stock were not, not necessarily their fault, the wrong size shoes were in the box. Lisa did her best to help us successfully locate a pair locally. Great customer service and attitude. Thank you Lisa.
July 26, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Great prices and good range
All the items I was looking for were available, at a good price anyway with a members card, but even better with the extra NHS / YHA discount
July 22, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Lisa in Sheffield was really helpful…
Lisa in Sheffield was really helpful and explained how to sort out the problem with our membership registration
July 22, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Sheffield
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
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