I Went in to the shop to get outdoor equipment and was welcomed by Tyler he helped get me the correct sizes and shown us to the best products in their range and described the product well. Very welcom... See more
Company replied
Location
Switch locationRiviera Way Unit 2, Riviera Way, TQ2 7AP Torquay, England, GB
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See what reviewers are saying
Good in store experience. The assistant Holly was particuarly helpful and friendly. Unfortunately my membership has not been activated properly when I have previously joined online, otherwise this wou... See more
Company replied
We are new to Motorhoming and needed to buy many things for our Awning tent. The staff were so helpful with advice. They even carried most of our stuff to the tills so we could carry on browsing the s... See more
Company replied
Visited Go Outdoors Torquay yesterday to buy some camping chairs and a cooler box and the staff were really outstanding. Help was offered without having to find someone; staff were constantly visible... See more
Company replied
Company details
About GO Outdoors - Torquay
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Riviera Way Unit 2, Riviera Way, TQ2 7AP, Torquay, England, United Kingdom
4.9
Excellent
772 reviews
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This company invites their customers to review, whether positive or negative
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Fantastic selection of camping…
Fantastic selection of camping equipment - we got everything we needed. Well worth joining as members’ prices are a lot cheaper. Staff very helpful, especially Holly at the till who reminded us about the extra Blue Light discount.
July 26, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great shop
Great shop. We found everything we needed. Fantastic discount. Holly was very helpful.
July 26, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Excellent service especially from Lewis…
Excellent service especially from Lewis at the checkout
July 26, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Holly was friends and chatty!
We were served by Holly this afternoon, she was friendly and chatty! Helped with our bundle offer and member discount. Even offered to help take our new camping bits to the car! The store is laid out well and easy to know what we needed- even things we may have forgotten. Great experience!
July 26, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great store
Holly served us today. She was brilliant and added extra discounts that we hadn’t realised we could use.
July 26, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
All the staff were super helpful…
All the staff were super helpful especially Holly
July 26, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Holly was the person that surved us she…
Holly was the person that surved us she was lovely. She greeted us as we came inside, made a joke about the barcode hiding and just generally very kind.
July 24, 2026
Unprompted review
Reply from GO Outdoors - Torquay
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
We bought our first tent today
We bought our first tent today, we found one that we loved and we were served by a man called Leon, who was just went above and beyond, gave us advice about other products but didn’t force us to buy them and told us the best time of year for use. thank you
July 24, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Always friendly and helpful
Always friendly and helpful, thanks Leon 👍🏼
July 24, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Very helpful staff
Very helpful staff.
Rick was very polite and helpful.
July 23, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
A very pleasant shopping experience
I’ve shopped here on many occasions, but today I decided to take out one of their membership cards. Leon was extremely helpful and the store had a very pleasant atmosphere.
July 23, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Super helpful staff, lots of choice, will deffo return!
Lots to choose from. All staff were super helpful and friendly.
Leon in particular was super helpful when I was trying to pick a set of running shoes and insoles.
Cheers team!
July 20, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
First time visiting GoOutdoors as I’m…
First time visiting GoOutdoors as I’m getting back into kayaking after a number of years. I managed to find everything I needed at the time.
Holly on the till was very friendly and even reminded me of my Bluelight discount! Amazing service:)
July 18, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Torquay
Visited Torquay store today, Holly was lovely, just the right amount of chatty. Lovely store with effective aircon!!!
July 18, 2026
Unprompted review
Reply from GO Outdoors - Torquay
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
As always staff were very friendly and…
As always staff were very friendly and helpful.
A great variety of camping equipment for first timers and no pressure to buy expensive items, just honest advice. Holly on the till was super friendly, a real credit to the store.
July 18, 2026
Unprompted review
Reply from GO Outdoors - Torquay
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Great service from the Torquay team
Went in today to buy some walking sandals. Great service, helpful stafg
July 18, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Holly had fantastic customer service…
Holly had fantastic customer service very smiley and happy. Great trip!
July 18, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
The staff at the Torquay store are…
The staff at the Torquay store are amazing. Very helpful and always very friendly. My favourite go to store now. Have bought all my camping gear from here down to the fact that the staff are all amazing. From the managers to the guys on the tills to the floor staff. Lovely girl helped me with getting the right awning the other day. Just love buying from this store. Im virtually in there every week now. Cant praise enough.
May 16, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Holly (& the team) were super polite
Holly (& the team) were super polite, helpful & friendly :) Went above & beyond to help us with our queries. ⭐️⭐️⭐️⭐️⭐️
July 17, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Super helpful team who worked hard to…
Super helpful team who worked hard to get all the discounts available - top notch
July 17, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
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