GO Outdoors - Wigan Reviews 

Always a pleasure visiting the store
Nothing is too much trouble
Nikki helped us purchase our tent and porch from go collect and was most helpful
All staff are very well informed and know their stuff
Great staff and store

After ordering from the go outdoors online store, I received walking boots which were different models of the same boot and therefore had different sole patterns! I took them to the Wigan store to refund them. Sue helped me in picking out some different boots and sorted an exchange for me with no fuss, even making sure I wasn't paying any more for the new boots I picked out which were a few quid extra. She was so helpful and had a good laugh with us whilst she sorted everything out. She opened the footbridge for me to try them out and accompanied me to the checkout to make sure the transaction ran smoothy. She has excellent customer service, and it made an unfortunate event into a painless and enjoyable experience.

Ordered a catapult and it snat and youve been very help ful by exchange me with a new one

I was served by sue, she was extremely helpful and went above and beyond, nothing was to much for her. Thankyou for being so helpful and kind.

still giving 3 stars just because sales assistant was helpful what I cannot tell about a cashier, very unhappy and unprofessional attitude.

Wigan Store

Visited a few weeks ago and needed some assistance with purchasing replacement poles.

Chris was brilliant in assisting us and it felt like nothing was too much trouble. He even demo'd and explained in detail how we'd need to modify the poles to make them work. It was a really positive experience after we'd even gone to the extent of contacting various tent spares places to no avail.

Super service, excellent products!
I needed assistance to locate the items I wanted to purchase and found Sue. She was friendly, cheerful and found everything I wanted quickly. Sue even came to the till to make sure everything was in order. I cannot speak more highly of the care she showed us. Thanks Sue.

Paul, Zoey and the rest of GoOutdoors staff are fantastic and were incredibly helpful and generous with their time. Thankyou very much for supporting TMP College students with their first DofE expedition!!

We are new to camping and sue was amazing at helping and advising us to find the right things we needed.
No question was too much for her to answer and she was really lovely

Whilst visiting go outdoors in Wigan yesterday evening we were obviously confused on which waterproof jacket to buy for my wife, we resorted to the idea of higher price better jacket, a lady who works there came over and explained everything we didn’t know and gave us her time to explain options for various other garments,
Her name is Wendy and normally I wouldn’t write a review but she was so so helpful I wanted to highlight how informed she was on all things we looked at, with her help we bought the best for us and not the most expensive, Wendy is a credit to the company
Darren and lisa

Paul give use realy great he give a discription of the bike that i got and tould how it work's i would go agine

After receiving a damaged item online I only noticed the damage when I was on holiday camping so I couldn’t return it online by post after ringing the Wigan branch they had one in stock and put it to one side for me Zoe was so helpful and two days later we went to change it and Zoe remembered us we got a replacement and returned to continue our holiday we can’t thank Zoe enough for her help

The scousers Paul and Chris ace!!
Paul was very helpful when purchasing my new e-bike
My old e-bike had broken and he spent time seeing if it could be fixed , and he built my new bike
Thanks for all your help
Chris was there when I picked it up
Again great service
Thanks lads 😆😆

I went to Go Outdoors Wigan to purchase a rucksack for a marathon in June. Paul was a great help , he spent time helping me find the rucksack that suited my needs. One that sat in the right place had good capacity and air flow. One that I could adjust to provide more comfort on a long hike. Thanks for your help today, greatly appreciated.

We were shopping for equipment for my son's Duke of Edinburgh and Paul and Didier were ever so helpful, giving us recommendations on rucksacks, equipment and footwear. Exceptional service from both and the store in general

Knowing nothing about hiking and walking, my husband and I wanted advice on what to buy for our 17 year daughter, who will be travelling to Africa (World Challenge expedition - 16 days). We knew we had to buy a 65 litre rucksack, a 30 litre rucksack, -5 degrees sleeping bag, sleep mat, hiking boots and socks. We assumed this was pretty standard stuff. When we arrived we went for hiking boots first. My daughter chose what style she preferred and we called over ‘Mandi’ for assistance in trying on. She asked about what terrain they were for. This was the start of a fascinating journey through the various items we needed and the science behind the products. I’m so glad we sought a proper company with experienced staff who can advise on the right products. We are confident that my daughter has the best equipment for her individual needs and that we have done the best we can for comfort and practically on her walking/hiking trip.
Thank you so much Mandi, you were brilliant! x
Also, the lady on the till suggested their loyalty card which saved us a sizeable amount on the total too - great!

Went in store and recieved great customer service and Danny on fishing was excellent.

Thank you to Nikki for your help and advice with footwear (walking/hiking shoes). Your friendliness and knowledge was very much appreciated.

Didnt recive half mz items and still not recoveda refund

efficient and convenient collection service