GO Outdoors - York (Express) Reviews 

Excellent personal service (and a really good chat) with Liam in the store today.

Had such a good experience everyone was so helpful and found me my first pair of walking boots! Highly recommend!!

Good team, perfect service, kind staffs. Everything was quickly and nice. Thank you

Daniel was extremely helpful in finding me the right coats and walking shoes for my needs. Wonderful service and pleasant team.

Excellent, proactive service from Daniel and team. I had been searching for sometime for specific Meindl brand boots. I had all but given up, but finally found what I needed in this store. Couldn’t recommend York Go Outdoors enough. Colum

Carol and Daniel were fun helpful and responsive to my wife and I today. Recommended

Daniel and Emily at the Express branch in York city centre were both knowledgeable and friendly. They gave good advice and helped me to decide on the right products for my requirements and budget.

Items required in stock. Customer service from Gail outstanding. Great shopping experience. Thank you.

Emily at York (Express) Go Outdoors was extremely helpful and very patient with me while choosing walking boots.
She really did put me at ease. Thank you

Visited the express store again this weekend and as always the staff were incredible. I was struggling to find a good waterproof winter coat in other stores and although it seemed quite busy the staff didn't hesitate to help me find exactly what I needed. They explained all the different coats to me to find one that best suited my needs, even going into the back to bring out some extra sizes. An amazing experience, will definitely be coming again!

The staff at the York store were difficult to commincate with. I went to collect some orders that I had placed online. I asked one assistant when enteres where to go for collections. She simply said anywhere and just stared. I asked if she could deal with the order, she then simply said yes and nothing more. I then brought up my order number and she was interested and just asked for my name and what the contents were. I said here is my order number but again, she wasn't jnterested and said that she wanted to know what I ordered so she could identify the packages. While waiting, another member of staff was behind the till plainly looking board scrolling on their phone while cuatomers were mulling around. She finally decided to serve someone with minimal communication and just stared at them. It seems effdctive communication in this store seems to be difficult for them. This is one srore I won't be rushing back to anytime soon.

Go Outdoors in York was the third shop I'd tried to buy a pair of walking sandals. My husband and I had decided to look round York's shops on Bank Holiday Monday. As soon as we entered Go Outdoors, assistant Daniel greeted us and asked what we were looking for. He took no time to go upstairs and come back downstairs with the only pair of women's sandals they had left, which fortunately were my size! Daniel waited patiently while I tried the sandals on (I have "funny-shaped" feet) and walked around in them. He had informed me from the start of the reasonable sale price. I was very pleased to have at last found some suitable sandals, especially as most shops were running out of the type I wanted, especially in my size. The reduced price made me even happier. Daniel served me with courtesy, attention and good knowledge of the product.

I spent nearly £300, Emily helped me with every step, if there was clothes I was after but not my size, she would go check the back which helped, I was able to use my Armed forces discount as well which saved me £129.

Holly was really helpful, assisted with my shoe purchase, then didn’t mind searching for my membership.

Firstly I will say we meant to send our delivery to the big Go Outdoors outside York but the misses did not check properly before pressing click. However, the service i received when I went down was brilliant, I needed to make a change to the order and it was sorted in minutes, I did not have my go outdoors card, not an issue, found my details and updated the system. Overall a great experience.

Love the staff here, everyone is always so friendly and happy to help

Great service!! Helped me with in store offers and the benefits of becoming a member, left with everything I wanted and had a good friendly chat with the staff member too

Stu was amazing. I needed to get a pair of boots for my child with sensory issues and he was so patient. I will definitely be coming back.

Very helpful and friendly service from supervisor Stu. Will definitely be returning :)

Exceptional service as always by Supervisor Stu and his team.store looks really tidy and service was quick and easy.