I bought a black Louis Vuitton bag on Gorchic. When the bag arrived, it was the wrong size. It took a bit of back and forth, but Gorchic did right by me and sent the right bag to me. Very happy to hav... See more
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Gorchic - Your expert guide to the most authentic-looking bag. At Gorchic, we don’t just sell bags — we curate against the authentic. Every style we offer is benchmarked against the authentic designer version: the silhouette, the stitching, the leather feel, the hardware, even the smell. If it doesn’t measure up, it doesn’t make the cut. That’s how we help you skip the bad knockoffs — and find the one that actually looks right.
United States
Replied to 97% of negative reviews
Typically replies within 1 week
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Prompt responses from customer service. They will send you detailed tracking of your package and send you video of the products. Quality of products are great!
They've been responsive when I've reached out, & I liked the product!
I had made a purchase back in April and loved it and decided purchase more. Gorchic is the place to go for handbags. Their customer service is awesome. They answer to your questions very promptly and I would recommend them at all time.
Fast responses and great customer service so far! Can’t wait to receive my items from them!
Excellent customer service and fast turn around times on products! Highly recommend!
Just received my first bag and it's literally so perfect!!! I'm so in love with it. I just placed another order today. Can't wait to receive it. Also shipping is really fast.🫶🏼
Excellent customer service and support. They were able to answer my question and provide a reasonable solution in a timely manner. Bag quality is great also, will be back again to purchase!
The customer service is EXCELLENT! They are quick to respond, very kind and very helpful. Their merchandise is absolutely beautiful! We'll made and packaged well! I have purchased several things ( bags, jewelry, scarf), and have been more than pleased! Thank you Gorchic!
I ordered the wrong size bag and they helped me with getting it changed quickly great price for two purses can't wait for them to come.in!!
Super responsive when I had a question on my order!
Second time ordering and everything is perfect. Great company
Excited for my order. Great communication thus far! Will update with more when I receive and have looked over my order.
I love Gorchic!
In 3 months I already ordered the bag
For more than 20 times.
Most of the bags are very nice and beautiful. Their customer service is
The best. For sure I will order more
From them.
I haven’t received my order yet but customer service is helping me so much with my questions, I really trust this page, I have ordered here before and everything looks high quality
Everything about them is awesome! I have ordered from them at least 5 times so far. The quality of the items is incredible. And the customer service is amazing! I haven’t needed customer service much because everything is wonderful but when I did need help they did absolutely everything possible to fix my issue. I am a customer for life!
I am stunned at the quality, it’s amazing. I am so happy I found this site, I enjoy shopping for fun high quality fashion accessories and this site makes it easy to stay in a budget. I will be ordering over and over again. Thank you Gorchic!!!!
I had a great experience with this website! Their customer communication is excellent—they respond quickly, are always friendly, and make sure you have all the information you need. I really appreciated how they kept me updated on my order every step of the way. From the moment I purchased to the time it arrived, I always knew exactly where my package was.
Overall, amazing service and a very trustworthy company. I’ll definitely be ordering from them again!
Excellent customer service!!! They respond to you immediately and send you a great photos of what you can expect to get
I’ve bough a few items from Oakjuri now and appreciate their customer service a lot.
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