We ordered a bundle from Gourmetific. The order arrived within a few days and the quality was as good as expected. However, a griddlepan was missing. We wrote promtly (on a sunday evening) and recie... See more
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Absolute rubbish! Peeling inside pan. Discolouring outside. Handle is broken. All after less than 3 months use. You can’t test quality of durability from a 30 day warranty which should be a warning! I... See more
Company replied
I was worried the coating would scratch quickly because every non stick pan I’ve owned eventually starts looking rough. Been using this set daily for weeks and it still looks clean and smooth. Food sl... See more
Company replied
After seeing the heavy advertising, we succumbed and bought a set. When it finally arrived, we started using it immediately and were happy to find that our cookware was exactly as advertised. It co... See more
Company replied
Breach of guidelines
I loved my set so much I went back for more
I loved my set. In fact, I bought two. One for the van, and one for home. However, one of the frypans quickly became discoloured. And the base never completely cleans as stated. I love that they are stackable. I love the detachable handles but feel my frypan may soon be unusable. After my review and a note from Gourmetific I contacted them. Their customer service has been excellent, offering some compensation for my disappointment and assuring me that the pan in question is still more than safe to use. The sets are lovely. I love the removable handles and how easy they are to wash and stack and my set in the van saves so much space. Just be aware you may see some discolouration over time.
June 4, 2026
Unprompted review
Reply from Gourmetific
Hi,
We're sorry to hear about your experience and appreciate you taking the time to share your feedback.
It's especially disappointing to hear this after initially enjoying your sets and purchasing more than one. We understand your concerns regarding the discoloration and cleaning performance of the frypan.
Unfortunately, we're unable to identify your order from this review alone. We kindly ask that you contact our Customer Support team directly with your order details so we can properly review the issue and determine the best way to assist you.
We would welcome the opportunity to look into this further and help find a solution.
Best regards,
Gourmetific Support Team
It’s over a month since I placed my…
It’s over a month since I placed my order, and my order isn’t completely delivered yet. The already delivered set of pots aren’t for heavy cooking, they are very light so I just avoid using them for serious cookings
May 6, 2026
Reply from Gourmetific
Hi Islamiyat,
Thank you for sharing your feedback.
We're sorry to hear that your order has not yet been fully delivered. We understand how frustrating it can be when part of an order arrives later than expected, and our team would be happy to review the status of any outstanding items with you.
Regarding the cookware, our collections are intentionally designed to be lighter and easier to handle than many traditional cookware sets while still being suitable for everyday cooking. However, we completely understand that cookware weight is a matter of personal preference.
Please keep an eye on your inbox, as our team would love the opportunity to review your order and assist further.
Best regards,
Gourmetific Support Team
When my order came in all I received…
When my order came in all I received was the pans and lids. I also ordered the protective inserts which never came. Now one of the handles is stuck and won’t unlock so it’s broken. I won’t order anything from this company again.
May 6, 2026
Reply from Gourmetific
Hi Larry,
We're sorry to hear about your experience. After reviewing your case, we can see that the investigation process was unfortunately delayed because the requested photos were received later in the process. However, now that we have the information needed, we'll be working to resolve this as quickly as possible.
Regarding the missing pan protectors, our team is actively reviewing the case and will provide an update shortly.
For the handle issue, if you're able to send a short video showing the handle sticking or failing to unlock properly, our Quality Control team will review it immediately so we can determine the best solution for you.
We appreciate your patience and the opportunity to make this right.
Warm regards,
Gourmetific Support Team
Great product.
The pans/handles are great. We got them for RVing. They stack, and the handles are removable - saving space.
Karen
May 6, 2026
Reply from Gourmetific
Hi Karen,
Thank you so much for your wonderful review! 💛
We're delighted to hear that the cookware is working so well for your RV adventures. The stackable design and removable handles were created specifically to help save valuable storage space, so it's fantastic to hear those features are making a difference for you.
Thank you for choosing Gourmetific, and we wish you many happy travels and delicious meals ahead!
Warm regards,
Gourmetific Support Team
The detachable handle confused me at…
The detachable handle confused me at first. After a few uses, it became one of my favorite parts because storage is so much easier.
May 5, 2026
Unprompted review
Reply from Gourmetific
Hi Finley,
Thank you for sharing your experience! 💛
We're glad to hear that while the detachable handle felt a little unfamiliar at first, it quickly became one of your favorite features. Convenient storage is exactly one of the key benefits we designed it for, so it's wonderful to hear it's making a difference in your kitchen.
Thank you for choosing Gourmetific and for giving the handle a chance!
Warm regards,
Gourmetific Support Team
Love my sauce pan set
May 5, 2026
Reply from Gourmetific
Hi Wendy,
Thank you so much for your review!
We're delighted to hear that you're loving your sauce pan set. Knowing that you're enjoying your cookware means the world to us.
Thank you for choosing Gourmetific, and we hope your set brings you many wonderful meals for years to come!
Warm regards,
Gourmetific Support Team
GREAT PRODUCT
After seeing the heavy advertising, we succumbed and bought a set.
When it finally arrived, we started using it immediately and were happy to find that our cookware was exactly as advertised.
It cooks and fries extremely well and the best part is the very easy cleaning afterwards.
We love our new Gourmetific cookware!
May 5, 2026
Reply from Gourmetific
Hi Ivor,
Thank you so much for your wonderful feedback! 💛
We absolutely loved reading this. Especially hearing that the cookware matched your expectations after seeing our advertising.
We’re so happy to know you’re enjoying the cooking performance and easy cleaning experience, as that’s exactly what we aim to deliver for our customers every day.
Thank you again for your support and welcome to the Gourmetific family.
Warm regards,
Gourmetific Support Team
I really am enjoying my set of ceramic…
I really am enjoying my set of ceramic pots really convenient for storage
Easy to clean and use
May 5, 2026
Reply from Gourmetific
Hi Barbara,
Thank you so much for your lovely feedback! 💛
We’re so happy to hear that you’re enjoying your ceramic set and finding it both convenient for storage and easy to clean and use.
That’s exactly the kind of everyday kitchen experience we hope to create for our customers. We truly appreciate your support and hope you continue enjoying many wonderful meals with your set.
Warm regards,
Gourmetific Support Team
The pan burnt the first time I used it…
The pan burnt the first time I used it to cook one steak, it’s being replaced but the fact I can’t even cook a steak is pretty bad
May 5, 2026
Reply from Gourmetific
Hi Cherie,
We’re truly sorry that your initial experience with the pan was disappointing. We completely understand your frustration, especially after such a first use experience.
After reviewing your case, we can confirm that our team has already worked to fully cover this situation for you and provide a resolution as quickly as possible.
We genuinely appreciate your patience throughout the process and thank you for giving us the opportunity to assist you.
Warm regards,
Gourmetific Support Team
Handles faulty wouldn’t detatch took…
Handles faulty wouldn’t detatch took ages to get them to send replacement ones, still not sure these handles will last. If returned they deduct 15% and you have to pay package and postage also they don’t give you any address so difficult! Not impressed
May 4, 2026
Reply from Gourmetific
Hi Gillian,
We’re sorry to hear you felt disappointed with your experience. After reviewing your case, we noticed our team had already reached out on May 14th with a solution regarding the handle issue, but we unfortunately never received a reply back. We kindly ask you to please check your inbox/spam folder for our previous message.
We also want to clarify that return instructions are always provided directly by our support team once a return request is confirmed through the process.
We truly appreciate your feedback and would still love the opportunity to help resolve this for you in the best possible way.
Warm regards,
Gourmetific Support Team
Great product
Great product. I bought it for my motorhome. I just wish I had ordered the set that had the dividers so they didn't make noise while traveling.
Thanks
Carla
May 4, 2026
Reply from Gourmetific
Hi Carla,
Thank you so much for your kind review and support! 💛
We’re so happy to hear you’re enjoying your set for your motorhome adventures.
And that’s honestly such a great point about the dividers — especially while traveling. We really appreciate you sharing that feedback, and we’ll absolutely pass it along to our product team as ideas like this help us improve future collections.
Wishing you many amazing trips and delicious meals ahead 🚐✨
Warm regards,
Gourmetific Support Team
Unbranded, very unimpressive pans for restaurant kitchen
I bought a set of 4 titanium pans. Quite a long time for them to arrive from China. Unbranded, cheap pans, I can't be sure they are actually titanium as everything sticks to the frying pans. They look very much like restaurant pans, a little too large for home use. No branding, no markings nothing to indicate the different Hobbs they can be used for, nor how much liquid is in them with a scale on the inside. Bolt on handles, they look cheap. My other pans look good but these are unremarkable and a MASSIVE disappointment. The advertising on their website - the reviews, give the the impression it's was written with AI and total fiction in my opinion... I should have noticed the 'flowery' descriptive and over-the-top language! I bought them because they were cheaper than alternatives and regret it. Do not buy the titanium pan set!!
April 20, 2026
Unprompted review
Reply from Gourmetific
Hi Adam,
We’re sorry to hear that the cookware did not match your personal expectations.
However, we would like to clarify that the products received are the same products advertised on our website and are manufactured according to the listed specifications. Product appearance, weight, cooking feel, and design preferences can naturally vary from customer to customer.
We also respectfully disagree with the suggestion that our reviews or product descriptions are fictional. Gourmetific serves thousands of customers worldwide, and the reviews published on our website come from real customer experiences. While we understand and respect that your experience was different, it does not invalidate the experiences of other customers who genuinely enjoy and use our cookware daily.
That said, we do appreciate your feedback regarding markings, presentation, and sizing preferences, and we will share these comments internally with our team for future evaluation.
Thank you for taking the time to share your opinion.
Warm regards,
Gourmetific Support Team
Great concept but poor quality…
The idea of the pots and pans with removable handles is great, however, the handles chip the sides of the pans and the pans scratch and burn easily (when using their rubber utensils). Customer service was very hard to communicate with and I was told I would receive a refund for the damaged pans and for their shipping error and after constant reaching out on my part, I received a refund of $8 on nearly $1000 order 4 months later.
February 20, 2026
Reply from Gourmetific
Hi Paula,
We’re truly sorry to hear about your experience and appreciate you taking the time to share your honest feedback. Your comments have been personally reviewed by our Customer Retention team, and we completely understand your frustration regarding the product concerns and overall support experience.
A member of our management team has now reached out to you directly via email to better understand the issues in detail and review everything further with you personally.
We genuinely appreciate your feedback, as it helps us continue improving both our products and customer experience.
Warm regards,
Gourmetific Support Team
Great product
Great product. Love colours . Excellent addition to our RV experience.
Would definitly recommend.
April 13, 2026
Reply from Gourmetific
Hi Lynette,
Thank you so much for your lovely feedback!
We’re so happy to hear you’re enjoying the colors and that the set has been such a great addition to your RV experience. Knowing you’d recommend us truly means a lot to our team.
Thank you again for your support and for choosing Gourmetific!
Warm regards,
Gourmetific Support Team
Reply from Gourmetific
Hi David,
Thank you so much for your feedback!
We’re really happy to hear the set has been a great fit for your RV setup. Creating compact, practical cookware for smaller spaces is something we care deeply about, so this means a lot to us.
Thank you again for your support and for choosing Gourmetific!
Warm regards,
Gourmetific Support Team
Reply from Gourmetific
Hi Judith,
Thank you so much for your lovely feedback!
We’re so happy to hear you’re enjoying the flexibility from oven, to table, to fridge — creating cookware that fits seamlessly into everyday life is exactly what we hoped for.
We truly appreciate your support and thank you for choosing Gourmetific!
Warm regards,
Gourmetific Support Team
These are the best inventions sliced…
These are the best inventions sliced bread they are stylish nonstick they pack away in the cupboard amazingly and they’re really nice to cook with. I absolutely love them. I wouldn’t be surprised if a woman invented them.lol ❤️
May 15, 2026
Reply from Gourmetific
Hi Michelle,
This absolutely made us smile 😊
We’re so happy to hear how much you’re loving the set — from the nonstick performance to how neatly everything packs away in the cupboard. Comments like this truly mean the world to us.
And honestly… we loved your last line ❤️
Thank you again for your wonderful feedback and support!
Warm regards,
Gourmetific Support Team
Brings back the fun in cooking
I love, love, love my pans - stackable, versatile, easy to clean, a dream to cook with. Customer Service is second to none.
February 13, 2026
Reply from Gourmetific
Hi Johann,
Thank you so much for your amazing feedback!
We absolutely love hearing that the set has brought the fun back into cooking for you 😊 Hearing words like stackable, versatile, and easy to clean is wonderful — and your kind comment about our customer service truly means a lot to our team as well.
Thank you again for your support and for being part of Gourmetific!
Warm regards,
Gourmetific Support Team
skeptic turned believer
I was skeptical at first but after a few weeks I’m convinced. The cookware feels durable cooks evenly and still looks almost new. Honestly a smart purchase.
April 5, 2026
Unprompted review
Reply from Gourmetific
Hi Chad,
Thank you so much for sharing your experience!
We completely understand being skeptical at first, so it’s wonderful to hear the cookware won you over after using it for a few weeks. Hearing that it still looks almost new while delivering even cooking and durability truly means a lot to us.
We really appreciate your feedback and support!
Warm regards,
Gourmetific Support Team
Great cookware!
The time from ordering to getting the delivery was only 4 days! :-) The pans etc., are brilliant, the only minor negative is the silicone utensils ended-up stained after the first use. Hopefully this the staining will fade over time?!
May 12, 2026
Reply from Gourmetific
Hi Paul,
Thank you so much for your feedback!
We’re really happy to hear your order arrived so quickly and that you’re enjoying the cookware set overall.
Regarding the silicone utensils, some foods and stronger pigments can occasionally cause light staining over time, but in many cases it can fade or be improved with gentle cleaning methods. We truly appreciate you sharing this feedback with us.
Thank you again for your support and for choosing Gourmetific!
Warm regards,
Gourmetific Support Team
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