Government Auction Reviews 174

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I am a second time client buying land, art and jewelry on Government Auction. The group is 100% dependable with GREAT PROPERTIES and assets on sale by auction. In addition, the back office team is TOP... See more

Rated 1 out of 5 stars

SCSM. SCAM. CHECK LOCAL GOV Assessors OFFICE FOR LEGIT LAND INFO AND WHETHER FOR SALE! Check disclaimer at bottom of auction bidding pages the contact info. and report the real contact given as well.... See more

Company replied

Rated 5 out of 5 stars

Yolanda (spell check) was soooooooo nice & accomodating! Answered all of my questions & more. Always great & prompt customer service. I love this company. Just bought my 2nd property & they are making... See more

Company replied

Rated 5 out of 5 stars

The Customer Service Rep by the name of Sylvia Flores, was such an AMAZING and knowledgeable helper to me. Her Customer Service went above and beyond!! Please let her know she made my day for knowing... See more

Company replied

Company details

  1. Auction House

Written by the company

Established over 12 years ago as a clearinghouse for unimproved land, Government Auction is one of the largest and most reputable online surplus land auction companies in the United States. Having sold over 20,000 properties, Government Auction has established a solid track record and credibility in the online land auction marketplace as a top land auction site. Government Auction is not a governmental agency, but a private company that works closely with a variety of state agencies and other sources to find and purchase parcels of land in bulk. We buy raw land for investment, and real estate from state, county and city governments through foreclosures, tax lien sales, and surplus land and liquidation sales. Government Auction specializes in offering real estate to a variety of properties that fit the needs of novice, first-time buyers, experienced land investors and corporate clients through auctions. In fact, most of our buyers are simply people wanting to make a solid investment in buying vacant land or land for sale by owner.Browse and bid on hundreds of government land for sale properties today.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

174 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 2 out of 5 stars

Sylvia is great

Sylvia is great. It was not a hassle getting the order cancelled. After doing research, I realized most of this land is not buildable or worth what they are charging. I hope people see this before bidding because this isn't a government auction, and your bid doesn't buy anything but an obligation to pay off the land at way over market value.

February 26, 2025
Unprompted review
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Reply from Government Auction

Thank you for your feedback. A great deal of our land lots are clearly advertised as "raw and undeveloped land". We are glad you had a good experience with one of our customer service leads (Sylvia), and sorry we were not able to satisfy your land buying needs in this instance - the Customer Service Team

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Rated 5 out of 5 stars

5 stars

5 stars. READ CAREFULLY! you are bidding on the down payment of the property then you assume monthly payments. I got so excited and rushed into it. When I realized my mistake, I contacted them and it was simple straightening out MY mess. Though I didn't purchase anything today, I would gladly be revisiting this site and bidding in the future. Thanks Sylvia

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

"Brilliant staff

"Brilliant staff! I've placed multiple orders over the past two months and will definitely continue using their services. I have complete confidence in their ability to resolve any issues I’ve encountered. Highly recommended!"

January 20, 2025
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Rated 5 out of 5 stars

Excellent

Excellent, timely response from Sylvia with respect to any questions or issues. The one critique I have is that the link sent to review purchased land was invalid. Will use for my next land purchase!

January 8, 2025
Unprompted review
Rated 1 out of 5 stars

Never use Max Bid and Don't trust the Photos

Max bid I put in a max bid of $201 ,I was the Highest bidder at $89 won the auction but they charged me the $201, and so it went for all the items I bid on Never do max bid with these People , Second they show the same photos for the coins , and the ones I Received were junk , as I am sure the items I have not received as of yet will be junk as well , Don't trust the Photos , the jewelry was not as Described It is Not High End as They Stated in the Description . Customer Service is a joke

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of working with…SylviaSylvia

I had the pleasure of working with sylvia, she took care of all my needs very efficiently and competently. Very nice outfit to do business with they are efficient and competent.

December 27, 2024
Unprompted review
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Reply from Government Auction

Thank you for the positive feedback on our company and Sylvia. Much appreciated. - The Customer Service Team

Rated 1 out of 5 stars

Not today, Satan

Please note that every 5* review is “organic” and never “verified”
Look across different sites and notice how there are about 75% gushing reviews about the customer service, and 25% 1*, people who have seem to feel like they have been scammed, and they can’t get ahold of anyone at the company. Compare that to other businesses, usually there is way more in the middle.

Also: Read the fine print. Unfortunately for them, this disclaimer has a fatal flaw. I’ll leave them guessing for now.

“GovernmentAuction.com does its best to describe all items accurately. All items are sold "as is" and neither GovernmentAuction.com nor any consignor makes any warranties or representation of any kind or nature with respect to the property. In no event shall GovernmentAuction.com be responsible for the correctness, nor deemed to have made any representation or warranty of description, genuineness, authorship, attribution, provenance, period, culture, source, origin or condition of the item, and no statement made at the sale or in the bill of sale or invoice or elsewhere shall be deemed such a warranty of representation or an assumption of liability.”

October 29, 2024
Unprompted review
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Rated 5 out of 5 stars

Great so far

I have been down on my luck financially and I've made some purchases i would've otherwise been crazy of thinking I can attain, I am currently waiting for them to arrive but so far the only complaint I can think of is the menu on the web is a little messy but very easy to get the hang of and when you do, the experience is without flaw and overall just fun.

December 8, 2024
Unprompted review
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Reply from Government Auction

Thank you for the positive feedback - The Customer Service Team

Rated 5 out of 5 stars

The customer service with this company…

The customer service with this company is excellent, Sylvia helped me with all my questions and concerns. Keep up the great work

December 1, 2024
Unprompted review
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Reply from Government Auction

We very much appreciate the positive feedback on our customer service (and our team member Sylvia). - the Customer Service Team

Rated 5 out of 5 stars

Mrs. Sylvia

Mrs. Slyvia is an excellent example of an All Star Customer Service Representative. I contacted her seeking assistance to lessen and simplify the shipping of my products. Mrs. Sylvia, listened, contacted the appropriate people to assist with my request and completed all the necessary paperwork. Her timeliness is appreciated and shows her true desire to help. Thank you.

November 12, 2024
Unprompted review
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Rated 5 out of 5 stars

Great company

Great company! Mike is the bomb always willing to help with the 10,000 questions I helped him with lol. I definitely recommend this company to any of the others like them. They’re great!

November 12, 2024
Unprompted review
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Reply from Government Auction

Thank you - your review on our customer service (and our ability to answer your questions) is much appreciated - The Customer Service Team

Rated 5 out of 5 stars

5 STARS

5 STARS ! I have noting but a Positive things to say about Government Auction. Yolanda, Silvia, have been outstanding at customer service. I felt like I was dealing with friends, Not some big company run around. Tom Also found a issue on a purchase but quickly resolved the issue. A true Pleasure to deal with all of them.
Thank you Government Auction. Trust me you can Trust them.

October 9, 2024
Unprompted review
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Reply from Government Auction

Really appreciate that positive feedback on our service. Thank you - the Customer Service Team

Rated 5 out of 5 stars

I finally got my dream land thanks to…

I finally got my dream land thanks to government auction they are really kind

September 8, 2024
Unprompted review
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Reply from Government Auction

Thanks so much for that positive feedback. We love serving our land buying customers. - The Customer Service Team

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Rated 5 out of 5 stars

Quick reply.

SylviaF responded quickly to my email questions, which was very helpful. I look forward to future purchase considerations and auction biddings.

August 17, 2024
Unprompted review
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Reply from Government Auction

Thank you so much for the positive feedback. It was a pleasure to serve you. - Customer Service Team

Rated 5 out of 5 stars

I was nervous at first

I was nervous at first, but this is the second purchase I've made through the auction site. It's easy to use and my items arrive quickly.

July 9, 2024
Unprompted review
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Reply from Government Auction

Thank you for the positive feedback, we really appreciate it. - the Customer Service Team

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