Gowallpaper Ltd Reviews 

16,081
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,610 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the exceptionally competitive prices, noting that finding beautiful wallpaper on sale offers huge financial savings compared to other retail stores. Customers are also very happy with the prompt delivery service, mentioning that parcels always arrive safely, securely packaged, and well ahead of schedule. However, some customers also noted frustrating issues with mismatched batch colors across rolls and occasional disappointment regarding the overall paper quality. A few reviewers additionally mentioned unexpected delivery delays that severely disrupted their tight decorating schedules, alongside difficulties when attempting to secure refunds.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the great range of stylish designs,... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting exceptionally fast arrival times,... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the beautiful and... See more

Order

People report positive experiences with order, highlighting an easy-to-use website and prompt, reliable... See more

Price

Users describe strong satisfaction with the affordable costs, frequently praising great savings compared to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found this paper locally but too expensive ,found it with GoWallpaper less expensive exactly the same ! Order arrived very quickly no issues ,was put up last week and it looks amazing ! My only gri... See more

Rated 5 out of 5 stars

What fantastic service. Johnathan went above and beyond any company I know to ensure I received my top up order with great speed Also ensuring batch numbers matched. Everyone needs a Johnathan... See more

Rated 5 out of 5 stars

We had seen the wallpaper we liked in B&Q costing £37 a roll, but bought it here on sale at £24.92 per roll, which was a great price and a huge saving. After ordering I realised I had bought too... See more

Rated 5 out of 5 stars

Go wallpaper were great. I ordered 4 rolls of wallpaper, but didn't start decorating till weeks later.i ran out by one strip and had to order another roll. Sent a message with my order to see if they... See more



Company details

  1. Wallpaper Store
  2. also in
  3. Do-it-Yourself Shop
  4. Home Improvement Store

Written by the company

Number 1 for Customer Service. Great Wallpaper Deals. Fantastic Range. Visit Our Online Shop. Quick Hassle Free Delivery. Best Prices. Do It Yourself, Home Improvements, Decorating Supplies.

Ordering the right wallpaper

Written by the company

How do I order wallpaper samples?
These can be added either from the category or product pages, however in some cases products samples are not available.

QUICK HASSLE FREE DELIVERY!

FREE DELIVERY - Simply spend £99 or over, this covers all standard UK areas. (Excludes Northern Scotland)

To take advantage of our FREE Standard delivery*, simply spend £99 or More, this covers all standard UK areas. (Excludes Northern Scotland) £5.99 on orders under £99

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

16K reviews

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4.7

All reviews

(16,081)

1,429 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Found this paper locally but too…

Found this paper locally but too expensive ,found it with GoWallpaper less expensive exactly the same !
Order arrived very quickly no issues ,was put up last week and it looks amazing !
My only gripe is the cost of sample !Maybe good idea would be to refund part of this cost to customers that go ahead and purchase .
Will return to this company

August 18, 2026
Rated 2 out of 5 stars

I have returned some wallpaper to you…

I have returned some wallpaper to you over a week ago, and still haven't heard if you received it.
Not great

August 17, 2026
Gowallpaper Ltd logo

Reply from Gowallpaper Ltd

Hi Yvette,

Thank you for your email.

I’m sorry you haven’t received an update regarding your returned wallpaper.

I’ve checked the order and can’t see that a return request has been submitted, and we also don’t currently have any record of the return being received against the order. It’s therefore possible there may have been a mix-up with the return process or the parcel may have been sent back without the required return request being submitted.

As this needs to be checked by our enquiries team, please email enquiries@gowallpaper.co.uk with your order number and the details of the return. They will be able to check whether the return has been received and advise you further.

Apologies for the inconvenience.

Best,
Go Wallpaper

Rated 1 out of 5 stars

The glue bucket arrived broken

The glue bucket arrived broken. First, they said they'd only refund 50% of the bucket price as a voucher to use on next purchase from their website and wouldn't pay it to my bank account according ro their policy. Then, when I asked for a replacement, they changed their policy and offered a 50% refund to my bank account. They just make up their rules as they go along.They should stick with their words.

August 14, 2026
Gowallpaper Ltd logo

Reply from Gowallpaper Ltd

Dear Mr Singh,

We’re sorry you feel this way, however, your review does not accurately reflect what happened.

Our policy for a tub of paste that has leaked but remains fully usable is to offer 50% of the product value as credit to the customer’s account. This is because the product itself is still usable, and it also avoids unnecessarily replacing and disposing of a product that does not need to be replaced.

When you contacted us, we explained this policy and offered the account credit as the agreed solution. You then asked about alternative options and subsequently changed your preference regarding how you wanted the matter resolved.

Although our policy is to offer account credit in these circumstances, we decided to make an exception in your case and offered you a 50% refund back to your original payment method instead. This was done as a goodwill gesture to try to resolve the issue, despite this not being our standard policy.

We therefore did not "make up our rules as we go along". We initially followed our stated policy and then, after further discussion, chose to make an exception and offer an alternative resolution.

We always try to be reasonable and provide customers with a fair solution. In this case, the product remained usable and we offered compensation accordingly, including making an additional exception to our normal policy. We’re disappointed that, despite this, you remain unhappy with the resolution.

Best,
Go Wallpaper

Rated 5 out of 5 stars

I was really pleased with this company

I was really pleased with this company. I had seen a wallpaper online but I could not view it at either of the two UK suppliers showing online.

I contacted Gowallpaper as they supplied the Brand of wallpaper I required. They did not have samples of the required wallpaper but asked me to give them the details. I explained I didn't want to purchase wallpaper without viewing it. They supplied me with samples of the design in three different colours free of charge. I placed my order and the goods were received earlier than the estimated delivery date. Overall I was very happy with the service I received

July 24, 2026

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