Avoid GPL
After 2 1/2 years of service I decided to end my client relationship with GPL tax services. A few days later they took $2,118 out of my bank account. Only when I emailed them about the theft did they tell me it was taken out for services rendered under a contract I signed 2 1/2 years prior. They refused to see reason and refund the money. They gave me an invoice after I asked and told me they had to add the timeframes to it because they weren’t originally reported, leading me to believe they never recorded how much time they worked on my case. Part of the charges were invoiced to me for a mistake GPL made in not informing me of a payroll discontinuation when I switched to their service. After looking through all the documentation sent from my previous accountant. They assured me I did not need payroll services. Looking over the originally signed document it was stated that for ‘Accounting General Services’ money is to be collected every 30 days. They did not collect this money as each invoice became 30 days old and decided to collect it all when I believe they thought I was considering ending service as a sort of punishment.. In the original contact section 5 ‘Delinquent Payments’ mentions that an interest will be added to the amount due. I was never informed of any delinquent payment. I believe this is very unethical for them to breach their contract and take money out of my account for a bill they secretly accrued for over 2 years.