i'm based in Northern Ireland and the gentleman who works in store took 3 or 4 calls from answering my questions and giving me advice. I knew what handles I liked buy didn't know what all i needed in... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
had a fantastic experience with Grace & Glory! I kept asking questions via their online chat and they answered immediately every time—whether it was about the fittings or advice on how to fit them. Th... See more
Company replied
* excellent customer service* grace and glory reached out and offered a replacement, nice to see they operate a good customer service team. Local delivery company not great! (Coat hooks came snapped,... See more
Company replied
The picture shelves we bought were beautiful, even better than the photos, really high quality and very sturdy. The website was set up to provide beautiful things and has succeeded with bells on. The... See more
Company replied
Company details
Written by the company
Grace & Glory Home Ltd is an online interiors shop, stocking a beautiful collection of architectural hardware, lighting and fresh, functional homewares and accessories.
Contact info
18 & 19 Waterside, Chivenor Business Park, EX31 4AY, Barnstaple, United Kingdom
- 01271 370095
- enquiries@graceandgloryhome.co.uk
- www.graceandgloryhome.co.uk
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service, professional advice given and prompt delivery. My purchase arrived very well packed, ensuring that was delivered in perfect condition. Overall I’m very happy with the entire experience.
July 23, 2026
Reply from Grace & Glory Home
Hello Peter. Thank you so much for leaving us this lovely review. We really appreciate you taking the time to do this. We're so pleased to hear your thoughtful comments and hope to welcome you back as a customer soon. Very best wishes, Team G&G.
All round great service
All round great service. Good quality products, easy to exchange when wrong product ordered, helpful staff.
July 16, 2026
Reply from Grace & Glory Home
Hi Clare. Thank you so much for leaving us this lovely review. We're so grateful you took the time to do this. We do hope to welcome you back again soon. Very best wishes. Team G&G.
Love my new kitchen handles and knobs
Love my new kitchen handles and knobs. Thank you - very fast delivery!
July 10, 2026
Reply from Grace & Glory Home
Hello there. Thank you so much for this lovely review, and for taking the time to do this. We're delighted to hear you are happy with your cabinet hardware. We'd love to see pictures. Best wishes, Team G&G
Great company to deal with and the…
Great company to deal with and the handles are amazing would definitely recommend 👍
July 7, 2026
Reply from Grace & Glory Home
Hello Mr Edwards. That's so kind of you, thank you. We really appreciate your lovely comments. Many kind regards, G&G.
Very good experience
Easy to use website. Order processed efficiently and arrived in just a few days.
June 25, 2026
Reply from Grace & Glory Home
Hi Anita. Thank you so much for leaving us this very positive review. We really appreciate you taking the time to do this. Very best wishes, Team G&G.
Reply from Grace & Glory Home
Hello and thank you so much for leaving us this very positive review. We really appreciate you taking the time to do this. Thank you for choosing to shop with Grace & Glory. Best wishes, Team G&G.
Amazing quality products
Amazing quality products. Excellent customer service. Highly recommend
July 2, 2026
Reply from Grace & Glory Home
Hi Holly. Thank you so much for taking the time to leave us this lovely review, we really appreciate it. We're so pleased to hear you are happy with your order. Very best wishes Team G&G
Great quality and delivery
Great quality and delivery. Packaged well and lots of comms on delivery. Thank you!
June 29, 2026
Reply from Grace & Glory Home
Hi Elsie. Thank you so much for taking the time to leave us this lovely review, we really appreciate it. Thank you for the kind comments and we hope to welcome you back very soon. Kind regards, Team G&G.
Good quality products
Good quality products, presented beautifully in packaging and delivered on time
June 25, 2026
Reply from Grace & Glory Home
Hi Rebecca. Thank you so much for this lovely review, we're so pleased to hear your comments. We really appreciate you taking the time to do this and we hope to welcome you back as a customer. Best wishes, Team G&G.
Ordered and received with in 2 days
Ordered and received with in 2 days, quality products every time.
June 24, 2026
Reply from Grace & Glory Home
Hello Jackie. Thank you so much for this. We really appreciate you taking the time to leave us this lovely review. We're delighted to read your comments - thank you so much. Best wishes, Team G&G.
This company is useless,
This company is useless,
First I’m sent the wrong item,
Secondly when they sent the right item it was damaged
Thirdly they said they would get the new item in the post within a few hour and would be sent a Royal Mail tracking number which I didn’t receive nor did I receive the item.they said Royal Mail attempted to deliver said item which it didn’t and I’m still waiting.
Dreadful experience and cost me extra money to bring back the carpenter.
June 29, 2026
Unprompted review
Reply from Grace & Glory Home
Reading this review, we're honestly shocked. We did everything we could, we bent over backwards to rectify the initial error made by our supplier, despite receiving what can only be called an abusive email from you, we did all that we could. Our supplier sent out a replacement immediately, the tracking shows (and we have proof of this) delivery was attempted on Saturday, the NEXT DAY, but you were not in. Delivery (second attempt) was made today.
What an unkind and wholly unfair review, however we still do wish you the very best .
Team G&G
Very pleased
Really pleased with the antique brass products that I purchased for my bathroom.
June 24, 2026
Reply from Grace & Glory Home
Hi. Without a surname or an order number i'm afraid we are unable to check the status of your order. We can't see any outstanding orders Karen. Have you emailed us direct chasing the order? Really hope we can help. Look forward to hearing from you. Many thanks, Team G&G.
Ordering was easy delivery quick good…
Ordering was easy delivery quick good value and excellent service.👍😁
June 9, 2026
Reply from Grace & Glory Home
Hi Shirley
Thank you so much for your fabulous review. It's very kind of you to take the time to do this and we're very grateful to read your comments. Have a lovely day. Team G&G
Reply from Grace & Glory Home
Hi Monica. Thank you so much for taking the time to leave us this lovely review, we really appreciate it. We're so pleased to hear you are happy with the cabinet knobs. Very best wishes Team G&G
Reply from Grace & Glory Home
Hello Anthony. Thank you for leaving us this great review, we really appreciate you taking the time to do this. So pleased to see your positive comments - thank you ! Best wishes Team G&G
Efficient delivery and excellent product
June 1, 2026
Reply from Grace & Glory Home
Hello Terry. Thank you so much for leaving us this wonderful review. We really do appreciate you taking the time to do so. Great to read your comments re quality and service - thank you! Best wishes Team G&G
Went the extra mile for a satisfied customer
I spent weeks searching the web and calling suppliers to track down a product to match my unusual requirements. Steve went the extra mile to contact the foundry and arranged supply of the perfect parts. I would definitely recommend and use this company again myself when I need anything special.
May 29, 2026
Reply from Grace & Glory Home
Hello Jeffrey. Thank you so much for your kind comments and for taking the time to leave us this great review. We really appreciate you taking the time to do this. So pleased to read your comments too, reviews like this make it all worth while :-). Best wishes Team G&G
Delighted…
Thrilled with my purchases from Grace and Glory Home. Lovely quality products and excellent service. Thank you
May 26, 2026
Reply from Grace & Glory Home
Hello Amanda. Thank you so much for this lovely review - it's very good of you to take the time to do this and we're so pleased with your comments regarding our service and the quality of our products. Thank you so much. Very best wishes Team G&G
Reply from Grace & Glory Home
Hello Francesca. Thank you so much for leaving us this great review. We really do appreciate you taking the time to do so. Great to read your comments re quality and service - thank you! Best wishes Team G&G
Grace and glory spot on
Good clear website with clear dimensions. Good quality product arrived when they said. Easy to fix.
May 6, 2026
Reply from Grace & Glory Home
Hello Jay. Thank you so much for leaving us this review. We really do appreciate you taking the time to do so. Great to read your comments re quality - thank you! Best wishes Team G&G
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.