really great experience with Graff City! always come thru with all my paint requirements! all my art is made thanks to this!!
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See what reviewers are saying
Ordred a bunch of stuff from here, good quality, cheap prices, fast delivery and great customer service. Recently had a leaking issue with an empty Molotow pen that I'd ordered, customer service are... See more
Huge range of colours and products, price is very reasonable including delivery on top, the quality of the spray cans I had was unbelievable, you could see the paint quality instantly and the coverage... See more
First order with this "company" Made order on thursday, paid for next day delivery because I arranged spray booth for my project. DPD tracking say: "There is a delay with your parcel from Graff-city L... See more
Company replied
Company details
About Graff-City Ltd
Written by the company
GRAFFITI & ART SUPPLIES
We are an established, UK based graffiti & art supplies company - dedicated to providing the highest levels of service for all aspects of your purchase!
Experts in graffiti and art supplies, we will always price match, plus we offer great incentives to keep our customers interested. There's our popular Graff City loyalty scheme (see below) and free gifts with orders.
Next day UK shipping is also an option. We also offer FREE delivery on orders over £75. Best of all, we ship globally on most products.
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High-quality service.
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Great aftercare.
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Best products.
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Low Prices
Contact info
Lower Monk Street, NP7 5LU, ABERGAVENNY, United Kingdom
- 01873851677
- mail@graff-city.com
- www.graff-city.com
4.5
Excellent
10K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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The website was easy to navigate
The website was easy to navigate, I found exactly what I needed quickly. Ordering was smooth and the delivery was fast :)
October 23, 2022
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Good but shipping is dookie
bought £120 worth of stuff from here and the experience has been smooth and simple, although Hermes is dookie its been a good start
November 4, 2022
Unprompted review
Because I haven't recieved the product…
Good customer service with an order that hadn't been recieved ...this was out of their control so they were not at fault...they corrected Immediately with a new order which is brilliant.
Thank you for the quick turn around
November 4, 2022
Reply from Graff-City Ltd
Hi Tracey,
I’m sorry to hear that you have not yet received your parcel. This was shipped on 14th October with Evri parcel ref H00QFA0009063611.
I have checked the tracking website; however, there appear to have been no updates since 17th October. Due to the amount of time that has passed, we would assume this has been lost in their network.
I will open a claim with the courier, and we can arrange for a refund or replacement. Please let me know how you would prefer to proceed.
Sorry for any inconvenience caused by this delay.
Regards
Cora
Graff-City Ltd
Incredibly fast service
Incredibly fast service - definitely recommend. Had confirmation of my order as soon as it was placed & delivery in super fast time.
October 26, 2022
Good price and quick service with goods…
Good price and quick service with goods delivered soon after purchase. No problems
October 12, 2022
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I found Graff-cityQUALITY to be the best
I found Graff-city to be the best. Customer service is fab, genuinely look after their client. FIRST CLASS
October 20, 2022
Quick delivery
Quick delivery, even taking into account postal strikes.
will be using agan
October 28, 2022
It came 3 days really good shipping…
It came 3 days really good shipping love yall <3
October 26, 2022
Love the kobra paints from graff city…
Love the kobra paints from graff city been using this company for years, never disappoints
November 1, 2022
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Loved the choice of colours .
Loved the choice of colours .. perfect shade that I needed. Excellent spray quality . Will order more
October 20, 2022
I didn’t get my things
Hello
The info I got is that the item has being return to the dispatcher, I already paid for the product =(
October 31, 2022
Reply from Graff-City Ltd
Hi Tomas,
Sorry to see this. I have just checked your order, and the estimated delivery date is November 7th. Due to this, we expect it to be delivered by next Monday.
I am not sure where this info has come from as the item is on the untracked, standard service.
If the package is returned, we will let you know and refund/re-ship.
Regards
Alun
Graff-City Ltd
very good service
October 27, 2022
Highly recommend this website
Easy to use my voucher. Easy to use the website and wonderful products. Fast delivery.
October 10, 2022
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Order process was simple and paint…
Order process was simple and paint arrived next day!
September 30, 2022
Easy to use website to order products
Easy to use website to order products. free postage due to oreder sie. delivered quickly, packed well. very happy! Thanks!
October 14, 2022
Thank you
The courier company lost our paint, Graff City were excellent at sorting this. We got a replacement the very next day with another company!
October 19, 2022
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I need to return an item I have sent an…
I need to return an item I have sent an email to the address for returns this was not delivered so I don’t know how to return said item.This was probably my fault as I am not very effective at tech stuff being an older man to old?
October 25, 2022
Reply from Graff-City Ltd
Hi Roderick,
Sorry to hear about this. Could you please let me know which e-mail address you have used? If it was not delivered, we would not have received the request.
Our e-mail address for all enquiries is sales@graff-city.com. We have searched all possible folders and cannot find your request.
Cora has now sent you an e-mail containing all of the return information. If you could please get back to us on this, then we will sort it out immediately.
Thanks for the updated review - Could you check your e-mail and you will see the instructions on how to return.
Thanks
Alun
Graff-City Ltd
Great service as always…
Great service as always. Items arrived as ordered, quickly and well packaged. Thank you.
October 14, 2022
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