After we were hit by a tornado our lives were turned upside down, but Grange was amazing. They answered the phone the same night and had an adjuster out to our property the next day. We were able to m... See more
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Grange Insurance, with $3.2 billion in assets and more than $1.5 billion in annual revenue, is an insurance provider based in Columbus, Ohio. Through its network of independent agents, Grange offers customizable auto, home and business insurance protection. In 2024, Grange received AM Best's Standing the Test of Time designation for being rated "A" (Excellent) or higher for 50 years, a testament to its dedication to financial strength and stability for its policyholders. Established in 1935, the Grange Insurance Company and its affiliate Integrity Insurance Company serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin.
Contact info
671 South High Street, 43206, Columbus, United States
- 1-800-422-0550
- www.grangeinsurance.com
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Grange Insurance Cares
Ryan Walker was on time and took a genuine interest in our claim for the storm damage to our house.
Ryan was polite and professional, and it was a pleasure to deal with him.
This man was very polite . And understanding to our problem .
This man was very polite . On time . And he explained everything very well to us . Which I liked very well .
Very Happy
This experience so far has been great. Starting with the phone call to make my claim. They were very informative about what I needed to do. The person that did the inspection gave very clear instructions what was going to happen and what I needed to do. Everything has happened very fast. I am a very happy customer.
Excellence Service
Communication was excellent and was prompt and fast. Was very impressed by how fast the claim was handled. Jalen, the adjuster, was very polite and professional. I would highly recommend GRANGE Insurance.
Excellent
Kasie H was very helpful and prompt in handling my claim. I appreciated her support and understanding.
Adjuster made our claim process as smooth as possible
Our adjuster, Ray, made our claims process as pain-free as possible. He was kind and empathetic, and took time to walk through the entire process and answer all of my questions. He got all the paperwork filed quickly for us so we could start making repairs.
Claims Representative - - Matthew Martinelli
My Claims Representative was Matthew Martinelli. He was so easy to talk to, and this took all of the stress out of reporting the claim (which I had never done before)! Matt was very knowledgeable about the process and explained to me step by step what to expect. He stayed in contact with me multiple times a week and kept me apprised of what was going on at each step. His service was far above the five (5) stars. I'm very thankful that I got Matt as my Claims Representative!
David K
David K. Has been very helpful during my water damage issues. He is quick to respond and answers any and all questions I have.
Curtis was great
Curtis was great. At first we thought my claim wouldn’t be covered but. After speaking to my agent and getting stuff straightened out everything was approved he even worked on a quick timeline to help get us the estimate next day I really appreciated the time timely response and the willingness to work through issues.
Best customer service I have ever had with insurance
Nicholas was prompt in replying, specific in his requests, courteous in his interactions with us, and attentive and proactive in followup. Ten out of ten!
Deron was extremely helpful and quickly…
Deron was extremely helpful and quickly resolved my issue. He provided clear guidance, responded quickly, and resolved the issue.
Only good things to say about Grange Insurance
I only have great things to share about my experience working with Grange insurance and my claims adjustor Mr. Rogers. My experience was very seamless and stress free. He made the process of filing my property damage claim from start to finish very positive. Honestly, I wish all companies would give their customers this much attention to detail and wonderful service!
Rob was very transparent and supportive.
Parker water damage/Ins. Agent Ryan
Ryan was great. Hate losing him to another agent.
The company had someone out the next…
The company had someone out the next day which was a Saturday, prompt service.
David Karamalakis is the Man
David Karamalakis was professional, timely, and great at walking me through the process of my claim. He turned a stressful experience into an easy process of how to get my garage water damage and drywall repaired. I appreciate his expertise and highly recommend both him and Grange.
Our experience with Ray D from Grange
Ray D from Grange came out and inspected our home after some damage, he was absolutely fantastic to work with & very helpful in such a stressful time.
Mark was great and easy to work with
Mark was great and easy to work with. Thank you for great service and help.
Grange insurance was great
Grange insurance was great! They stepped up to the concern and ensured everything was understood and each step of the way was broken down for understanding. I would recommend Grange to everyone.
Top Notch Customer Service!
I worked with Mark and Mandy who both made my claim process super easy from start to finish. I was reimbursed for both my air conditioner and furnace replacements in just a couple weeks!
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