Grapevine Estate Agents Reviews 

350
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly team members for consistently providing honest, valuable advice, making stressful property transactions significantly easier and much more manageable. Many individuals emphasize that the local agency excels at maintaining transparent interactions and keeping clients fully informed at every single stage of the process. Some people were satisfied with the specialized tenancy services, noting very straightforward arrangements and prompt assistance for renters and landlords alike. Reviewers also mentioned that proactive coordination between buyers, sellers, and solicitors successfully kept all complex property chains moving forward smoothly and efficiently.

What people talk about most

Staff

Reviewers express great satisfaction with the staff, highlighting their professionalism, patience, and... See more

Service

People report positive experiences with service, highlighting professional guidance and consistent support... See more

Customer service

Customers had positive experiences with customer_service, consistently highlighting helpful, responsive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Scott was amazing from the very start — he gave an honest valuation and kept up great communication throughout the entire viewing process. I’d tried a couple of other agents before without much succes... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Grapevine highly enough! Oliver and Adam were brilliant throughout. Their advice was always honest and helpful. We had some challenges with the house we were buying and were concern... See more

Company replied

Rated 5 out of 5 stars

We have bought, let and sold via Grapevine and couldnt say better things about the team. They often went above and beyond to help us, were always fair, honest and transparent in their interactions wit... See more

Company replied

Rated 5 out of 5 stars

Scott was recommended to us by a trusted friend, and we are very happy that we chose Scott to help us sell our house. He definitely knew what he was doing, and following his plan our house was sold... See more


Company details

  1. Real Estate Agents

Written by the company

At Grapevine, we bring a fresh, stylish, and artistic approach to marketing your property. Directors Oliver Bush, Adam Shaw, and Scott Marlin offer clients a personal, face-to-face service with creative marketing, all while providing good value for money. They promise to personally handle all aspects of selling or letting your property from start to finish. Adam, Oliver, and Scott have a combined experience of over 60 years in the estate agency business, covering the Greater Reading area. For the past 18 years, Adam and Oliver have focused primarily on Twyford and the surrounding Berkshire villages, while Scott has specialized in Reading and its surrounding areas for 25 years. Our extensive expertise in such a large area means that no matter where you are within approximately 10 miles of Reading, we can comprehensively assist you. Grapevine believes in offering fair fees, which include FREE professional photography as standard for all properties, giving clients an affordable alternative when selling or letting their property. Grapevine is also a member of the Property Ombudsman Scheme, adhering to a code of practice for Residential Sales and Lettings.


Contact info

4.9

Excellent

TrustScore 5 out of 5

350 reviews

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4.9

All reviews

(350)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb experience

We recently sold our house through Grapevine, and were really impressed with the professionalism, service and communication from them. Any questions we had they were always there to answer, and they did everything they could to help us find a new larger home in the village. I've only good things to say about them, and they'll be the first people we call if we decide to move again!

September 30, 2023
Unprompted review
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Reply from Grapevine Estate Agents

Thanks Simon. Great review

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Rated 5 out of 5 stars

The team were great and went over and…

The team were great and went over and above the call when we were selling from overseas. Many thanks for all your help guys to get the sale across the line.

October 31, 2023
Unprompted review
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Reply from Grapevine Estate Agents

Another great review from a great client

Rated 5 out of 5 stars

Highly recommend Grapevine

Highly recommend Grapevine for the service provided. After many years renting our property we have had excellent service from Sally, Holly and team from start of the process to the ongoing management of the property.

October 31, 2023
Unprompted review
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Reply from Grapevine Estate Agents

Thanks Brendan.

Rated 5 out of 5 stars

Our experience with Grapevine has been superb.

Our experience with Grapevine has been superb throughout. They re-let an existing property on our behalf and from providing initial advice on renovation through marketing to engaging with a new tenant they have been faultless.

At every stage the attention to detail, their approachability and evident professionalism have shone through. We would unreservedly recommend them to others who are letting property in the area.

September 14, 2023
Unprompted review
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Rated 5 out of 5 stars

Letting with Grapevine

I have used Grapevine’s letting and managing services for the past year, and would never consider using anyone else. Having photographed and advertised my property, they soon found me the perfect tennants, and consistently kept me updated as the applications progressed. I now have peace of mind, particularly as I do not live locally, that with Grapevine’s management services everything is taken care of and my property is being looked after.

The level of professionalism, expert advice and guidance, particularly from lettings property manager Holly has been outstanding, and I have no hesitation in recommending using Grapevine’s letting and management services.

October 30, 2023
Unprompted review
Rated 5 out of 5 stars

Grapevine Estate Agents: Crushing It in Twyford

Our experience with Grapevine was absolutely fantastic, and Oliver, the estate agent who assisted us in buying our new home, deserves a big shoutout!

What we loved most was Oliver's communication. He was always there to answer our questions and keep us in the loop. No detail was too small for him to explain, which made the whole process stress-free.

Grapevine's team is fantastic too. They were friendly and efficient, making the paperwork a breeze.

April 14, 2023
Unprompted review
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Reply from Grapevine Estate Agents

Hi Rhys.

Great review and hope you guys are settled in Twyford

Rated 5 out of 5 stars

Oliver and his team at Grapevine…

Oliver and his team at Grapevine provided an excellent service. We had 14 viewings in a week and completed our sale and purchase in 12 weeks

June 23, 2023
Unprompted review
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Reply from Grapevine Estate Agents

Thanks Raymond.
You were also a pleasure to deal with

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Rated 5 out of 5 stars

Excellent Estate Agent

We found Grapevine Estate Agents after looking for previous reviews and are so glad we did. Our first agent let us down with poor communication and a lack of respect for the property.
We were impressed with the professionalism and expertise of Grapevine Estate Agents. They thoroughly understood the local market, which greatly benefited us in selling our property. Their communication was top-notch, and we were always informed throughout the process. We also appreciated their attention to detail and respect for our property.

April 28, 2023
Unprompted review
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Reply from Grapevine Estate Agents

Hi Angela

Very kind words which makes us happy.

Rated 5 out of 5 stars

We were throughly delighted with the…

We were throughly delighted with the service we received from the staff at Grapevine, they were super responsive, and dealt with questions in a friendly and professional manner. If you dropped into the office they would give you their upmost attention even when they were clearly in the middle of something else. If I lived nearer I wouldn't hesitate to use them again.

May 11, 2023
Unprompted review
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Reply from Grapevine Estate Agents

Hi Emma
This 5 star review really means a lot to us.
Many thanks

Rated 5 out of 5 stars

Fantastic service from the whole team

Fantastic service from the whole team. Adam and Oliver were always prompt in helping us with our purchase of a nearby house and couldn't have done anymore for us. Thank you!

April 21, 2023
Unprompted review
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Reply from Grapevine Estate Agents

Thanks Ollie. Really appreciated

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Rated 5 out of 5 stars

A top-notch estate agent

Grapevine were very professional, helpful and supportive. Our move was quite complicated and drawn out but they handled it effortlessly. They were the best estate agents we dealt with during our search for a new property and even better than the agent who handled our sale! We can’t recommend them enough

October 12, 2022
Unprompted review
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Reply from Grapevine Estate Agents

Thanks Simon.

We are pleased that you were happy with all of us here at Grapevine

Rated 5 out of 5 stars

Helpful and professional service

Grapevine were really helpful and professional with the purchase of our first home. Throughout the whole process they kept us well informed and were always very straightforward with their answers.
Specifically during the final stages of the purchase, they went above and beyond to make sure the sale went through with no unnecessary delays!
Would highly recommend to any buyers looking for a home!

October 12, 2022
Unprompted review
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Reply from Grapevine Estate Agents

Hi Samantha

Hope all is well, thanks for this

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Rated 5 out of 5 stars

A faultless experience

The professionalism from the entire team at Grapevine never waivered even when the pressure was on. The communication was exemplary at every stage.
I have honestly never experienced an estate agency with such integrity.
A huge thank you to Oliver, Adam, Holly and Sally for making this difficult time less traumatic.

January 6, 2023
Unprompted review
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Reply from Grapevine Estate Agents

Thanks Emma moving can be tough and we are pleased that we helped

Rated 5 out of 5 stars

Friendly and helpful staff

The staff at Grapevine are all very friendly and extremely helpful. With every twist and turn in the selling of a property they kept me informed of what was happening. Any difficulties they helped to resolve as soon as possible. A very supportive estate agents.

December 13, 2022
Unprompted review
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Reply from Grapevine Estate Agents

Thanks Karen. You handled yourself extremely well as property can be stressful to deal with

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