Graduate Recruitment Bureau (GRB)Reviews 

378
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their supportive, caring, and professional approach, often going above and beyond to assist with job searches. Many highlight the exceptional customer service, noting clear communication, timely updates, and personalized guidance throughout the entire process, from applications to interviews and negotiations. The overall service provided is frequently described as faultless, making the job application process feel effortless and stress-free for many users. Reviewers appreciate the thorough preparation and insightful advice given for interviews, which significantly boosted their confidence. However, some people mentioned that communication could have been slightly better at certain points, though they understood the challenges of managing many candidates.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and support... See more

Customer service

People report positive experiences with customer service, highlighting the supportive and communicative... See more

User experience

Users describe positive interactions with the overall user experience, with many reviewers having a fantastic... See more

Service

Consumers find service to be positive, with many reviewers having a great experience throughout their job... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve dealt with various recruiters when trying to secure my first job after university, but none were as amazing as Emily Price at GRB! First of all she actually listened and understood the job role y... See more

Company replied

Rated 5 out of 5 stars

Emily was absolutely fantastic throughout my job search! From the very beginning, she went out of her way to make sure I was fully prepared and confident heading into my interviews with IQPC. Her comm... See more

Company replied

Rated 5 out of 5 stars

I can't thank James Simpson and the rest of the GRB team enough for helping me land my first job after graduating! I really appreciated being given extra info and tips before interviews, as well as ha... See more

Company replied

Rated 5 out of 5 stars

Jake Sparshott went above and beyond yo get me a job which I'd actually enjoy. He listened carefully to everything I was looking for, and was available to call nearly twice a week for any worries or q... See more

Company replied


Company details

  1. Recruitment Service

Information provided by various external sources

Graduate Recruitment Bureau (GRB) is the UK's highest rated, independent graduate recruitment consultancy. We have been transforming businesses by placing high calibre university students and graduates into full time graduate jobs, schemes and internships, since 1997. Our experts provide a FREE career matchmaking service for all University students and graduates helping them reach their potential and realise their career ambitions. While also providing you the latest graduate jobs, graduate schemes and internships, GRB will support you in your job applications with graduate CV help, graduate job advice, interview preparation and all the graduate recruitment industry knowledge you need from graduate recruitment professionals who understand the competitive nature of the graduate job market, graduate schemes and internships. We work with recruiters in all sectors across the UK including IT, Science, Consultancy, Engineering, Research, Banking and Finance, Accountancy, Marketing, Sales, Recruitment, FMCG, PR, Logistics, Languages, Management and Retail.


Contact info

4.9

Excellent

TrustScore 5 out of 5

378 reviews

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4.9

All reviews

(378)

49 reviews in the last 12 months

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Rated 2 out of 5 stars

Unfortunate and ineffective

I've spoken with various recruiters about roles and whilst they weren't all bad I have to give a low rating based on the lack of transparency and false promises. Which as a candidate especially during this job market is very disheartening.

I've spoken with over 8 recruiters about roles that were inadequate or not aligned with what I had on my profile or what I've applied to. For context I work in sales and wanted to transition into marketing which I have a degree and experience in. I was constantly contacted about sales roles. (This was not in my preferences)
*I was never contacted based on roles that i'd applied for or were in my preference*

I would explain to each recruiter roles I would be open to, to which they would ensure they've updated on my profile or had 'sent' to the right team. Which was never the case.

I would often receive emails about roles they were hiring for and would put forward my interest, to receive no follow up. Seems as though I was only being exposed to sales roles.

In one instance I had a great conversation with a recruiter whom said they would follow up with me, but didn't, completely ghosted me. I appreciate they have a heavy workload but don't make promises if you cannot follow up on them.

This is a shame, because they advertise many great roles and it just feels like they want to fill them quickly for commission. I've heard many great experiences but in my case i feel like they were just trying to push me into other sales roles because of my experience and ignored everything else about my profile and other experiences.

I really tried hard over the course of the year to work alongside GRB in finding a role, but they constantly approached me about inadequate roles.

As a candidate in this tough market, honesty truly is the best policy, nothing worse than waiting for a call thats never coming.

August 12, 2024
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for sharing your feedback, and we’re sorry to hear about your experience. Transparency and honest communication are very important to us, so it’s disappointing that we fell short.


It would be helpful to get in touch with you directly to look into this further and address your concerns. Please feel free to contact us at infor@grb.uk.com —we’re committed to improving and hope to restore your confidence in us.

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Rated 2 out of 5 stars

Unhelpful?

I had heard a lot about GRB, so I reached out to them to help me find a graduate job. I spoke with one of their team members and put my name forward for a role, only for her to call me after it had already been filled. She promised to send me details about another role, but then completely forgot about it. I followed up via email and received no response.

I understand recruiters are busy, but if you say you're going to do something, follow through. I later applied for another role and was questioned about why I wanted to explore that sector, as my degree wasn't directly related—like I'm not allowed to be open-minded? Then I was told I wasn’t suitable because I lived 20 minutes further than what the company wanted.

She also made a point of saying these companies want “TOP GRADES” from “TOP UNIVERSITIES,” despite the fact that I have a 2:1 from a respectable university. They knew my grades and the university I attended before contacting me, so why waste my time? Just send an email if I’m not suitable. I found it disappointing because if you're recruiting graduates, you should be a bit more helpful than that.

June 1, 2024
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your feedback, and we’re sorry to hear about your experience. We strive to provide clear communication and a supportive process, so it’s disappointing to learn we didn’t meet your expectations. We also apologise for not getting back to you as promised—this is not the level of service we aim to deliver.

While we work hard to match candidates to roles, we are ultimately guided by the specific requirements set by our clients. If a candidate doesn’t meet these criteria, we are unfortunately unable to move forward with the application. That said, we’re committed to improving our communication and ensuring that feedback is provided promptly.

We’d appreciate the opportunity to speak with you directly to address your concerns. Please feel free to contact us at info@grb.uk.com —we hope to restore your confidence in our service.

Rated 5 out of 5 stars

100% recommend

Tieneke was so helpful throughout the whole job application process. At the assessment centre Tieneke and Hannah were there to really calm my nerves and prepped me for the tasks ahead. Would 100% recommend to anyone who is going through the job application process.

July 9, 2024
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! It's great to hear you felt well-prepped by our consultants throughout your job application process :) PL

Rated 5 out of 5 stars

Great experience

Great experience when using GRB. Fast communication, excellent instructions when preparing for interviews and all round very helpful!

February 7, 2024
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thanks for your review! Great to hear that you had an all-positive experience using our recruitment service :) FS

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Rated 5 out of 5 stars

Jake was amazing throughout the whole…

Jake was amazing throughout the whole process very proactive and supportive! And landed me the perfect role.

February 14, 2024
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thanks for your review! Glad to hear you found your perfect role, I will pass on the message to our team :) FS

Rated 5 out of 5 stars

Great experience

I applied to multiple roles with GRB and the team was very helpful and supportive throughout. Zara was great in helping me prepare for interviews and ultimately securing me a great role. Thank you!

February 1, 2024
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thanks for your review! So happy to hear how much we were able to help :) FS

Rated 5 out of 5 stars

Absolutely brilliant

They were incredibly helpful to my job search. With a different consultant specialising in each field, GRB was able to help me find what will hopefully be my dream job!

February 13, 2024
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thanks for your review! Glad we could help you with your job search :) FS

Rated 5 out of 5 stars

Emily & Owen where fantastic all the…

Emily & Owen where fantastic all the way throughout the process. Fantastic communication and made me feel at ease. Very professional and knowledgeable and wouldn't hesitate to recommend them. Thanks guys :)

February 8, 2024
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thanks for your review! So happy to hear that our fantastic consultants made you feel at ease and that you would recommend our service to others. I will pass on the message :) FS

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Rated 5 out of 5 stars

Thank you Zara!

Zara was very helpful in preparing me for my job interview. She made sure I was ready to make a good impression and, ultimately landed me with a great job at a really good company.

She also helped one of my friends get a new job last year. You'll be in good hands if Zara is helping you out!

January 23, 2024
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thanks for your review! We are glad that our consultants could support you with landing a job at a great company! I will pass on the message :) FS

Rated 1 out of 5 stars

Mislead and Highly Dubious

Signed up whilst applying to a job I'd discovered, unaware that GRB was a recruitment agency. I got a phone call from Emily that claimed to match me to a job but wouldn't go any further (no company name, no job role) without requiring more information, completely misleading me about what I could know about the role (secruity clearance would be needed, was their excuse) --- In fact (after 3 phone calls), I learnt the job was posted publically online and clearly did not match anything on my CV. Emily was clearly trying to push me into applying to earn herself extra commission without any consideration for my genuine interests.

I was then contacted by Karyma (supposedly a marketing manager) harrassing me about a "referral programme" which was a blatent pyramid scheme rewarded with money to get more people onto their online system.

I have reqeusted a deletion of all my data and would advise anyone job-hunting to avoid these people. Even if they're motivations might be good, the tactics they use are dishonest at best.

February 2, 2024
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Hi! I am sorry to hear that you've had this experience! To go point by point and ensure all your statements are answered fairly, I have to mention firstly, that posting anonymously makes it difficult for us to try and rectify the situation, is there a reason you've decided to hide your profile? This would help us get to the bottom of your frustrations, but no worries!

I find it interesting that you didn't realise that Graduate Recruitment Bureau was a recruitment company. However, to help you understand, recruitment companies do not tell you the company name due to privacy policies made behind closed doors, meaning Emily is under no obligation to tell you the company name, and would go against our policies. We apologise if the job she mentioned to you was not of interest. Our consultants are trained at a high level, they also always get your consent before progressing an application, allowing you to turn it down at any time. I'm sure there was a good reason that she thought you would be a fit, the extra information she required would have been to check this further before progressing with the next steps! Unfortunately, as you're anonymous, I can't verify that for you.

As for our brilliant referral scheme, GRB Affilaites, this is in fact real and legit. If you refer to a simple Google explanation, you can understand that "Affiliate marketing is a legitimate business model where you join a free program and earn commissions by promoting products or services with actual value. In contrast, pyramid schemes charge a signup fee, and earning money requires recruiting more members." Apologies if you felt harassed after an email, but as explained on our website and the clear option in our emails, you are always able to unsubscribe and we will happily delete your data.

Thank you,
Karyma
Marketing Manager (supposedly)
https://www.linkedin.com/in/karymakhiat/

Rated 5 out of 5 stars

One of the best out there

The company was engaging, friendly and very helpful. Aimee was especially caring and supportive.

January 16, 2024
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thanks for your review! We are really happy to hear you had a positive experience using our service :) FS

Rated 5 out of 5 stars

Most hassle-free recruitment process, Thank you Gen!

Through Gen at GRB I was able to find a perfect graduate job. Although with how easy the whole process was made - I could say the job found me.

Of course the interviews required by the company were a challenge, but every assistance Gen provided in the getting my foot in the door and keeping the ball rolling took as well as preparing for the interviews, meant I could relax and could solely focus on giving a good interview on the day.

Also Gen was amazing at drawing attention to aspects of my CV that I would have been more modest about were I to have approached the company myself. It was very useful to have my own personal advertiser through the process :)

I could not recommend Gen and GRB more.

My thanks also to Tieneke who originally approached me about a different graduate scheme. Whilst I did not end up going for this scheme, every member of GRB I spoke to was incredibly helpful!

In the interest of a well-rounded review, the only improvement I would suggest would be a prompt to adjust my CV between applying to different schemes. This wasn't a major issue, I would only have changed a sentence or two at most and evidently this presented no issues in getting the job I did.

January 3, 2024
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! Glad you found the experience with our team so helpful and hassle-free, and we will take any improvements on board :) FS

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Rated 5 out of 5 stars

Excellent experience throughout

I had an excellent experience with GRB throughout the entire application process, and can't recommend Jake Narraway highly enough. He was communicative, encouraging and insightful throughout, and at all points in the process I felt supported. I've now started in a role and company I love and am very grateful for GRB's help in getting here. Thank you!

December 13, 2023
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! Glad to hear you would rate our consultants so highly and would recommend their service to others :) FS

Rated 5 out of 5 stars

I have recently started a job which I discovered through Elena at the GRB

I have recently started a new job which I discovered courtesy of Elena at the Graduate Recruitment Bureau. Elena was incredible throughout the entire process and frequently contacted me by phone and email to ensure that I was as prepared as I could be for interviews. I cannot thank her enough as she has helped kickstart my career when I was struggling to find anything!

January 18, 2024
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! Happy to hear we could provide you with more options and guide you in securing your new job :) FS

Rated 5 out of 5 stars

Elena was extremely helpful in helping…

Elena was extremely helpful in helping me find my new career. She ran me through each stage of the interview process and gave me examples of the kind of questions I would be asked and how to answer them.

January 19, 2024
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! Glad to hear you felt our consultants were able to fully prepare you for the interview process :) FS

Rated 5 out of 5 stars

Top tier

Worked with Kirk who was an amazing chap throughout multiple interesting jobs presented to me. Gave excellent candid advice before interviews and helped negotiate my job offer terms. Would recommend.

December 14, 2023
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! Happy to hear that our advice was able to help you reach a positive outcome :) FS

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Rated 5 out of 5 stars

Thank You Elena Hoskins

Elena at GRB was excellent at every stage of my job search. From the beginning in finding me suitable roles to my interests and experience, to acting as a brilliant mentor through each interview stage i went through she was amazing. I wouldn't have been able to achieve in securing the start of my career without her. Would highly recommend GRB to all graduates out there.

January 19, 2024
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! It is so great to hear we were able to support you in each step to kick-start your graduate career :) FS

Rated 5 out of 5 stars

Sue Bamford GRB recommended-excellent experience

Sue Bamford, from GRB was brilliant . Our son has recently moved to Dubai ( January ) to study and Sue has been there for us each step of the way.
Sue, answered all our questions, followed up on any queries, listen to our concerns, clarified lots of questions and mostly all, put us at ease.
Sue, is knowledgeable, open and transparent.

As parents, we felt confident in the information shared by Sue.
Thank you so much and would recommend GRB -and liaising with Sue, the support is excellent.

December 22, 2023
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! Glad to hear that we were able to give excellent support to you and your son with his next steps :) FS

Rated 5 out of 5 stars

Thank you Owen.

The GRB have helped me get an incredible job to start my career! They phoned me with a role that they thought suited my CV/aspirations for work and within a few days I had my first interview booked. Owen acted like a mentor for me, contacting me before and after each stage of the interview process and giving me plenty of tips along the way. His advice definitely played a role in me getting my job. I started two weeks ago and have thoroughly enjoyed it so far. I would highly recommend any graduate to use the GRB if they aren't too sure where to begin their job search.

December 4, 2023
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! Glad to hear that you would recommend our service to other graduates :) FS

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