Great American Van Lines Reviews 1

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Moving and Storage Service
  2. Moving Company

Information provided by various external sources

Great American Van Lines has provided professional residential and commercial moving solutions for over 10 years. Our trusted crews and fleet of trucks move over 10,000 homes a year. As industry leaders, Great American continues to set the standard in...


Contact info

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Awful and dishonest

These guys are awful or they hire (and protect) awful movers. I am filing a police report on them. The only item missing from the inventory list they put together was my sound bar ($550), which was also somehow "lost" even though I have a pic of it in the truck when they were unloading. If they even respond to my calls (which is rare), they would say they will research and call me back in a day or two. This happened 4-5 times and they never call back.

This is not to mention all the other issues... being late to pick up our stuff, asking for an additional $500 after loading everything in the truck, and breaking a bunch of my furniture in a way even an amateur can avoid (a box labeled fragile was squashed and destroyed from a very heavy box above it). Even the sound bar was thrown into the truck without any wrapping or protection.

May 15, 2019
Unprompted review
Advertisement

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look