I was dropped as a client due to a lawsuit by the federal goverment against them leaving me to fence against a creditor on my own. Im now facing a 15k interest charge im forced to pay above my origina... See more
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Several people on the Great Lakes Law Firm team have been my point of contact. Everyone I've dealt with has been really nice, informative, and helpful. Each contact ends with me hanging up, satisfied... See more
When I have questions and call, there is minimal time I am put on hold. My questions are answered in a professional manner. It is a bit confusing when I received the notice that a settlement had... See more
Sometimes there was uncertainty on whether anything was being worked on. I had to call several times to check status. I even called my so call attorney in the beginning who did nothing t return my c... See more
Company details
Written by the company
At Great Lakes law Firm, we Represent Clients in a Range of Practice Areas, including: Business Law, Bankruptcy Law, FDCPA and Civil Litigation. Please get in touch with us to find out how we can help you.
Contact info
Crossroads Dr 2810, 53718, Madison, United States
- 1-877-271-3194
- cs@greatlakeslf.com
- www.greatlakeslf.com
3.5
Average
34 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Mirna was very helpful
I spoke with Mirna from New York. She was not only informative but also very cheerful. It is so nice to speak with someone who is pleasant and helpful.
February 17, 2021
Unprompted review
Reply from Great Lakes Law Firm
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
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Great Lakes personnel has always been…
Great Lakes personnel has always been helpful, friendly and knowledgeable. I have been able to worry less because of their help.
December 16, 2020
Unprompted review
Reply from Great Lakes Law Firm
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
Absolutely love Great Lakes
Absolutely love Great Lakes! They have taken such good care of us, been super flexible, a company I can trust and because of their stellar service my family has great hope for a better future!
October 26, 2020
Unprompted review
Reply from Great Lakes Law Firm
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
Great Lakes Law Firm sub-contracted…
Great Lakes Law Firm sub-contracted with Ms. Crystal Banse of Banse Law Group of Madison, Wisconsin. Ms. Banse has gone out of her way to assist me with issues with Bank of America, driving most of the way upstate to appear with me. She also has dealt with and answered my concerns about Great Lakes. I couldn't be more satisfied with her, and consider her a friend and a saviour.
Kay
October 16, 2020
Unprompted review
Reply from Great Lakes Law Firm
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
Professional
Professional, helpful, always answer questions and explained exactly what I needed to do.
August 15, 2020
Unprompted review
Reply from Great Lakes Law Firm
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
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WROTE ONE JULY 11 2019 REF ID …
WROTE ONE JULY 11 2019 REF ID GT2330982 THANK YOU.
October 1, 2019
Unprompted review
Reply from Great Lakes Law Firm
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
Great job
Recommend Great lakes Law firm to anyone that needs good help. They are very helpful and answered all my questions. Amazing job to you all. Keep ip the great work
October 1, 2019
Unprompted review
Reply from Great Lakes Law Firm
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
Reference ID: GT2662538
Robert Buchwald has been very helpful
Robert Buchwald has been very helpful, responsive, professional and answers all of my questions. At first the process with GL was frustrating because the customer service representative would not or could not answer my questions; i tried sending inquiries by phone and email. Eventually, Robert was in touch with me and he has been communicating with me by email and phone; which significantly improve my experience.
July 31, 2019
Unprompted review
Reply from Great Lakes Law Firm
Good Morning -
Thank you very much for your honest feedback. If you could provide us more information to determine your account so we can review it, and have someone follow up with you for additional insight, we'd be very grateful. Thank you!
Joseph
Client Experience Team
THANK YOU LIZ!!!
THANK YOU LIZ!!!
I had a serious problem with upcoming payments. I explained the extenuating circumstances to her, and within an hour, much to my relief, she resolved the problem for me.
For that, Liz deserves a hearty, "Atta Girl"!!!
Robert Lee
June 24, 2019
Unprompted review
Reply from Great Lakes Law Firm
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
Reference ID: GT2290855
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The spokeswoman I spoke to was
The spokeswoman I spoke to was very helpful Mariah was very professional and able to assist me with my questions and provided me with answers that I had
June 12, 2019
Unprompted review
Reply from Great Lakes Law Firm
Good Afternoon Mr. Roth,
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
Reference ID: GT2250493
Knowledgeable customer service representative
The customer service representative that I spoke with was knowledgeable. She reviewed my account with me and was able to answer all my questions.
May 16, 2019
Unprompted review
Reply from Great Lakes Law Firm
Good Afternoon,
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
Reference ID: GT2154998
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