Great Value Holidays Reviews 

197
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 197 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent organization of their holidays, highlighting smooth transfers, well-managed excursions, and clear communication throughout their trips. Many people found the staff to be exceptionally friendly, helpful, and attentive, often going above and beyond to ensure a pleasant and memorable stay. Reviewers frequently noted the superb value for money, with accommodations often exceeding expectations in beautiful and convenient locations, making the overall holiday packages fantastic and straightforward. However, some customers also noted specific issues with their accommodation. These included reports of a hotel deck being closed for maintenance, rooms described as small with inadequate lighting, and some rooms lacking sufficient storage, which occasionally impacted their comfort.

What people talk about most

Holidays

Customers had positive experiences with holidays, often highlighting the excellent organization and great... See more

Service

People report positive experiences with service, often highlighting the excellent organization of tours,... See more

Location

Clients share positive opinions on location, with many reviewers highlighting beautiful and stunning... See more

Value for money

Reviewers consistently express satisfaction with the value for money, often describing their holidays as... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went to the Barcelona Grand Prix, excellently organised by Great Value Holidays. Hotel, flights and transfers were all top rate. Only small gripe was that the coach back from the GP was a little to... See more

Company replied

Rated 5 out of 5 stars

We went to Crete on 18 th May for a week . We had a most enjoyable holiday . The Costello suites hotel was just the best with staff who couldn’t do enough for us . The meals were exquisite except not... See more

Company replied

Rated 5 out of 5 stars

Couldn’t fault a single thing!! Everything was great from start to finish. Transport excellent both ways and hotel was lovely. Staff were friendly there and helpful, loved our room they’d thought... See more

Company replied

Rated 5 out of 5 stars

Great deal for Barcelona GP. Fantastic that it included a free day the day before and after the race weekend. Having breakfast and evening meal included was great. Only slight downside was pi... See more

Company replied


Company details

  1. Tour Operator
  2. Cultural Tours Provider
  3. Tour Agency
  4. Travel Agency
  5. Travel Aggregator

Written by the company

At Great Value Holidays, we believe exceptional travel experiences shouldn’t come with an extraordinary price tag. With carefully curated ATOL-protected air-inclusive packages, we set a new standard for affordable luxury holidays, while our intuitive booking platform makes travel planning seamless and stress-free. To provide the highest quality possible, each property in our portfolio is meticulously handpicked, expertly sourced, and designed to make your stay unforgettable. Our global partnerships with trusted brands and boutique properties ensure you’ll always enjoy comfort and style.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

197 reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(197)

197 reviews in the last 12 months

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Rated 4 out of 5 stars

Great value for money

The booking process was easy. The price was great. The only issue was that the hotel we booked (Mirage Bleu, Zante) was not as expected - it was rated as a 5 star but fell short, and we were informed we would get a massage but there was no spa facility. But, neither spoilt our holiday- we felt we got great value for money. Would definitely use Great Value Holidays again and likewise, would return to Mirage Bleu.

June 7, 2026
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Reply from Great Value Holidays

Christine: Thank you for taking the time to share your experience. We're happy to hear, overall, that you had an enjoyable holiday.

We apologize for the lack of a masseuse which was an unexpected unforeseen situation. We understand that the hotel provided an a la carte meal as a gesture of goodwill.

Again, thank you for sharing your experience. We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 4 out of 5 stars

Porto and the Douro valley

Had a really nice time just let down when they forgot to pick us up when we returned to Porto from Pinhão. Soon rectified after a phone call! Everyone we met was friendly and helpful. A really good trip.

June 11, 2026
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Reply from Great Value Holidays

Graham: Thank you for your kind feedback. We're delighted to hear that you had a really good trip and that our team was friendly and helpful throughout your experience.

We sincerely apologize for the confusion with your pickup when you returned to Porto from Pinhão. While we're glad we were able to resolve the issue quickly after your call, we appreciate your patience and understanding.

Thank you again for choosing to travel with us. We hope to welcome you back for another memorable experience in the future.

Best regards: Great Value Holidays

Rated 4 out of 5 stars

Good flights

Good flights, convenient, reasonable hotel, all at a fair, no frills, price.

June 12, 2026
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Reply from Great Value Holidays

Andrew: Thank you for sharing your experience.

We look forward to welcoming you on your next holiday!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

A very well organised tour

A very well organised tour. The hotels were excellent (though the one in Porto could have been a bit nearer the city centre) , all the transfers worked seamlessly, the train used heritage rolling stock (a nice surprise).
We had been considering going on a Douro cruise but this package offers most of that experience for a fraction of the cost. In fact I think it was a much more immersive experience. Portuguese people are so friendly and helpful!

June 13, 2026
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Reply from Great Value Holidays

Dear Valued Client:

Thank you for taking the time to share your experience and feedback. We look forward to welcoming you on future holidays.

Best regards: Great Value Holidays

Rated 4 out of 5 stars

A great holiday experience

Seamless travel experience from plane to ferry to minibus to hotel. A good hotel with lovely food and service, in a good location.

May 22, 2026
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Reply from Great Value Holidays

Jayne: Thank you for taking the time to share your experience.

We look forward to welcoming you on future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Slow start to holiday

Slow start to holiday. 13.5 hours door to door. Otherwise all good. Hotel exceptional. Gluten free paradise.

May 31, 2026
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Reply from Great Value Holidays

James: Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed your holiday once you arrived at your destination.

We appreciate your comments and look forward to welcoming you on another holiday in the future.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

My sister and I had a memorable 5 night…

My sister and I had a memorable 5 night stay on this wonderful 5 star yacht. Would book again with you without hesitation. 👍😃

June 6, 2026
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Reply from Great Value Holidays

Heather: Thanks for taking the time to share your experience.

We look forward to welcoming you and your sister on future holidays!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Great trip

Great trip, both hotels were really nice, great way to see more of two locations.

June 5, 2026
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Reply from Great Value Holidays

Karen: Thank you for your review!

We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Fantastic value and great itinerary

Fantastic value and great itinerary- had a problem with strikes & cannot fault them sorting out things to ensure we still had a great experience

June 4, 2026
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Reply from Great Value Holidays

Andrea: Thank you for taking the time to share your experience. We're happy that the strikes did not affect your overall enjoyment.

We look forward to welcoming you on future holidays.

Best regards: Great Value Holidays

Rated 4 out of 5 stars

Resort well laid out

Resort well laid out, beautifully landscaped and well maintained. Room very comfortable. The resort is a good place to chill out but it is rural and requires taxis to get anywhere. The all-in package was great with food and drinks.

May 18, 2026
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Reply from Great Value Holidays

Steve: Thank you for taking the time to share your feedback. We have also shared it with our team for their information.

We hope to welcome you on another holiday soon!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

The Grazia Alla Scanella is a brilliant…

The Grazia Alla Scanella is a brilliant hotel in a stunning location with unreal views of the sea. The staff are all friendly, attentive and seriously competent. The food is delicious and possibly too plentiful(!).
The island of Ischia continually surprised us - unspoilt, utterly Italian and charming.
All of Imperator’s admin lined up nicely and we had a fantastic 5 night holiday.
We intend to return.

June 3, 2026
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Reply from Great Value Holidays

Dear Valued Client: Thank you for sharing your experience. We're happy to hear that you enjoyed Ischia.

We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

We went to Crete on 18 th May for a…

We went to Crete on 18 th May for a week . We had a most enjoyable holiday . The Costello suites hotel was just the best with staff who couldn’t do enough for us . The meals were exquisite except not much choice for vegetarians The town of Sisi has everything one needs , restaurants , bars etc . We would definitely choose Great value hotels again .

May 26, 2026
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Reply from Great Value Holidays

Hema: Thank you for taking the time to share your experience. We're thrilled that you have an enjoyable holiday and we look forward to welcoming you on more!

Best regards: Great Value Holidays

Rated 4 out of 5 stars

Great destination

Great destination, efficient airline partner

May 26, 2026
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Reply from Great Value Holidays

Dear Valued Client: Thank you for taking that time to share your feedback!

We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 4 out of 5 stars

Good holiday

Good holiday, beautiful location if you want peace & quiet. A little way out from the airport , 2 hours on coach/ minibus but taken as part of the experience & the scenery was lovely.

May 21, 2026
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Reply from Great Value Holidays

Lynn: Thank you for taking the time to share your experience.

We look forward to welcoming you on future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

all we hoped for

All the booking process and arrangements went smoothly and worked well: flights, transfers, hotel.
Hotel was excellent; in a beautiful, very peaceful location with its own beach front. Great views.
Food always good, plenty of choice, veggies catered for.
In May, not many activities; not much to do in Orebic.

May 23, 2026
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Reply from Great Value Holidays

Dear Valued Client: Thank you for taking the time to share your feedback which we have also shared with our team for their information.

We look forward to assisting you on future holidays!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Great hotel

Great hotel, helpful staff and good food.

May 23, 2026
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Reply from Great Value Holidays

Ray: Thanks for your review!

We look forward to welcoming you on your next holiday.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Gulet boat holiday in Greece

Booked a week on a gulet boat in Greece. Also Included were flights and transfers. Good description of what to expect on the holiday. Good communication. Helpful on the phone. Would use again.

May 10, 2026
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Reply from Great Value Holidays

Darren: Thank you for taking the time to post your review.

We look forward to welcoming you on your next holiday.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Siro Boka Place Montenegro

Great hotel, fab location and efficient service from Great Value Holidays.

May 26, 2026
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Reply from Great Value Holidays

Ray: Thanks for your review!

Please think of us for your next holiday!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Good customer service

Good customer service
Easy to contact
Listened to what I wanted from a holiday

May 21, 2026
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Reply from Great Value Holidays

Dear Valued Client: Thank you so much for your review.

We look forward to welcoming you on your next holiday.

Best regards: Great Value Holidays

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