Greenback Expat Tax Services Reviews 

1,663
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being highly knowledgeable, professional, and exceptionally responsive, simplifying complex tax topics. Many people highlight the excellent service, noting how the team clarifies intricate requirements and provides specific explanations and advice. The user experience is often described as smooth and easy, with efficient online systems and timely communication, ensuring deadlines are met. However, some customers also noted issues with timely action, experiencing delays in key steps and needing to follow up significantly.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their responsiveness, knowledge, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Response time

Reviewers consistently express satisfaction with the responsiveness of the service, noting that agents often... See more

Customer service

Clients share positive opinions on customer service, often highlighting the professionalism, knowledge, and... See more

User experience

Consumers find the user experience to be positive, describing the overall process as simple, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We can’t say enough good things about Jorge Diaz. He’s been an incredible accountant to work with and has made things that once felt complicated feel simple and manageable. He’s always super quic... See more

Rated 5 out of 5 stars

I've worked with Marina at GBTS for a decade and she's always been super! She asks the right questions, provides great advice, reminds me of upcoming deadlines, and turns around my return quickly. Hav... See more

Rated 5 out of 5 stars

The process was smooth, other than the questionnaire which did my head in. It asks for numbers that are included in the tax documents provided, I didnt see why I had to cherry pick information from d... See more

Rated 5 out of 5 stars

Always pleased with how easy otherwise complicated tax topics & tasks become when I work with my advisor, John R. A true professional in his field. I rest well knowing I have a knowledgeable & trust... See more


Company details

  1. Tax Advisor
  2. Financial Consultant

Information provided by various external sources

Greenback makes life better for Americans living abroad and aims to take away the anxiety and hassle of helping US expats become and stay compliant with their US taxes while overseas. Greenback understands that filing US taxes while living abroad can be daunting and Greenback was founded on the belief that it doesn’t have to be this way. Greenback is proud of helping people navigate a ridiculously complex system in a way that makes sense for their individual situation. While it may sound impossible, Greenback makes the process of filing US expat taxes a hassle-free one — a necessary step as part of an expat’s amazing adventure abroad.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,663)

114 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience, no complaints

Jorge at Greenback made filing my taxes super easy. I have had a string of bad accountants in the last few years and I am so relieved to finally be working with a true professional. I'll definitely use Greenback for future tax filings.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Our second year using Greenback

Our second year using Greenback. Pricing is fair and better than many others. Accountant was easy to work with and very efficient. Good system to track progress and upload documents. I think we'll be sticking with Greenback each year.

April 5, 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommended for Expat Tax Services

I have been using Greenback Expat Tax Services for over 10 years and have consistently had an excellent experience. I would especially like to highlight Marina Alcorn, who has supported my tax filings with exceptional professionalism, attention to detail, and reliability. Her guidance has been invaluable, and she always ensures that everything is handled accurately and efficiently.
The overall process is intuitive and secure, making it easy to navigate each step. The pricing is fair, and Greenback truly transforms tax reporting into a smooth and manageable experience rather than a stressful one.

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Greenback Expat Tax Services…

Have found Greenback Expat Tax Services an excellent company to work with. Really like their clear, easy to use structure and transparent pricing plus the excellent resources online and in emails from Greenback. Rakhy Sudhakar at Greenback has done a first class job in the preparation of my recent years tax returns. Always, on the ball and with clear and timely communication. Excellent service. Thank you!

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Easy, Comprehensible and Professional Service

I worked with Greenback - and specifically my accountant Bejoy Sundareswaran - for over 2 years as I followed the steps towards renouncing my US citizenship.

Bejoy couldn't have been nicer, more competent or more responsive. He was always able to reassure me on any queries I had and replied in a comprehensible and comprehensive way. I definitely felt that I was in good hands; and knew that my tax affairs and any final renunciation requirements would be handled with professionalism and were submitted correctly and on time.

All in all, a superb service that I can heartily recommend.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

The tax consultant I was working with was very knowledgeable and had excellent communications skills. This company provides a very useful service for a reasonable price. Thank you!

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

My Greenback tax specialist was Nisha…

My Greenback tax specialist was Nisha James. She has been handling my taxes for the last three years. I have a complex tax situation; in the past, I had foreign bank accounts and needed to file quarterly taxes as a freelancer. Additionally, my wife immigrated to America, and I had to file for her as well. Navigating all of these issues was challenging. With Greenback, Nisha was always available to answer questions about niche topics that come up between tax filings, which isn't usually the case with companies like H&R Block International. The price is right for solo freelancers who pay for their own tax preparation. You'll pay more for the personalized service Greenback provides, but offerings are comprehensive and it is worth the investment. If you need specialized advice, I highly recommend Nisha—especially if you're a freelancer or sole proprietor with foreign accounts.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! Easy to use portal and great comms with our assigned agent Harsh with whom we’ll be doing our taxes each year moving forward!

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Reliable & Professional

It was great to work with the same agent (Ms. Rakhy). I trust her knowledge and expertise, and sincerely appreciate her great attention to detail--therefore the process of completing and filing my taxes is easy. Communications are always clear and direct, and I appreciate that she reminds me about something if I happen to overlook or miss it. She is a top professional!!

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Support from an Exceptional International Tax Expert

I recently had the pleasure of working with Mr. Abhilash Jossy, an IRS Enrolled Agent, within your company, and I cannot recommend him highly enough. Navigating U.S. tax obligations as an expat for the first time in my life felt overwhelming, especially when I had to deal with multiple years of outstanding returns and the complexities of expatriation. Mr. Jossy made this entire process clear, manageable, and as stress-free as possible.
From the very beginning, he demonstrated deep expertise in international tax law, expatriation procedures, and all the challenges that come with filing from abroad. He guided me through preparing and filing the years of outstanding tax returns, calculated any potential liabilities based on my assets, and handled every detail of all my forms with precision and care.
What stood out most was his professionalism, patience, and ability to explain complicated rules in a way that made sense. He was responsive, thorough, and consistently proactive, qualities that make an enormous difference when dealing with something as important as tax compliance. The expertise and dedication of Mr. Abhilash Jossy provided exactly the peace of mind needed when dealing with such issues.
Moreover, I recommend Greenback Expat Tax Services to any expat who needs help catching up on U.S. taxes, preparing for expatriation, or simply ensuring everything is done correctly.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great USA Tax prep for Expats

It was great to work with Greenback expat tax services. I was assigned Melvin. The responsiveness and attention to detail it was made me feel extremely reassured with the filing of my taxes 1040. I intend to use them again next year.

March 23, 2026
Unprompted review
Rated 2 out of 5 stars

Lack of communication and late returns

I have had previous good experience with Greenback. My recent experience has not been positive. My main complaint is things not being done in a timely manner, which has a domino effect on other things. What I want from an accountant is things done when they say they will be done.

March 24, 2026
Unprompted review
Greenback Expat Tax Services logo

Reply from Greenback Expat Tax Services

Hi Tara,

Thank you for your feedback.

We’re sorry to hear that your recent experience has not met your expectations. We understand how important it is for work to be completed on time and communicated clearly, and we regret the frustration this has caused.

Our Customer Experience Team has been in contact with you and remains actively involved in your case. We are working closely with your assigned accountant to help move things forward and ensure you receive the support and updates you need.

This is a particularly busy time of year, but we want to reassure you that your case is receiving attention and we are committed to helping resolve this as quickly as possible.

We appreciate your patience and will continue supporting you through to completion.

The Greenback Team

Rated 5 out of 5 stars

Clear Process, Professional Guidance, and Real Peace of Mind

My experience with Greenback Expat was genuinely positive. What stood out the most was the clarity of their process and the professionalism of their communication. Every step was explained in a straightforward way, without unnecessary complexity, which is something I truly value when dealing with expat taxes.

They were responsive, precise, and consistently on top of the details. It felt like working with a team that understands both the technical side and the human side of the process. For anyone living abroad and looking for reliable, structured, and competent tax support, their service delivers exactly what you need.

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

I have been using Greenback Expat Tax…

I have been using Greenback Expat Tax Services for many years and worked with a few different CPAs and I very happy with my services over the years in and years. Services are timely, professional & affordable & I highly recommend Greenback Expat Tax services to all Expats and non-Expats alike.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

This was my first full year living outside the US and I was more than a little anxious about my tax situation, but Greenback’s highly professional, patient, and competent accountant Rijo Augustine saved me from myself. Everything about the process was clear and simple. I could not be happier. It was worth every penny and I will be back next year.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent all around

I found this company, and specifically the woman who helped me, to be highly knowledgeable, extremely responsive and an all around pleasure to work with.
The confidence in them and the relief in knowing my taxes were being done correctly, properly and quickly was palpable.
I will certainly use them again next year.

March 6, 2026
Unprompted review

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