Bought the wrong phones from Greenbox originally but they were so helpful via email. Ordered the correct ones and got refund on returned ones within a couple of days. Communication via email almost im... See more
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Review summary
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Reviews shaping this summary
The website ordering experience was clear and efficient. The order was dispatched promptly and I received the phone within 48 hours. This updated version of the phone seems to work properly compared w... See more
Ordered 2 BT smart hub compatible phones for my elderly relative. The charging cable had come away from the plug/adaptor for her phone so was irreparably damaged. Checked around and new cable/adaptor... See more
Bought a Digital Voice phone adapter and a quad phone. Both received in excellent condition (looked like brand new). Website wiorked very well, no problems. delivery was vey quick and items well pac... See more
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Need a new phone, device or appliance for the home? Tired of those dead spots in the house while trying to connect to the internet? Why not try one of our 'Renewed' products, not only will you receive an “As New” product but you will also save on money & help the fragile planet with our great money saving deals we have to offer. All of which come with a 12-month warranty for peace of mind.
Contact info
Unit 1 North Industrial Estate, BN9 0HE, Newhaven, United Kingdom
- 01273329449
- shop@greenboxshop.co.uk
- www.greenboxshop.co.uk
4.7
Excellent
287 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Excellent service.
The ordering was straightforward.. We were given a delivery date and equipment arrived as predicted
Excellent value for money.
Would re order with green box again.
May 11, 2026
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The guy I spoke to on the phone was…
The guy I spoke to on the phone was exceptionally nice and caring about a problem I had, sorted it out straight away. Thanks
May 13, 2026
Excellent prompt service
May 5, 2026
Excellent service and a good phone
The website ordering experience was clear and efficient. The order was dispatched promptly and I received the phone within 48 hours. This updated version of the phone seems to work properly compared with the ones I bought elsewhere a couple of years ago that failed. Overall, excellent service.
May 6, 2026
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Efficient and a easily contactable.
Bought the wrong phones from Greenbox originally but they were so helpful via email. Ordered the correct ones and got refund on returned ones within a couple of days. Communication via email almost immediate. 5 star company. Very pleased.
May 6, 2026
Reply from greenboxshop.co.uk
Thank you for your feedback! We’re pleased your item arrived quickly and was suitably packaged. We appreciate your support!
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Reply from greenboxshop.co.uk
Thank you for your kind review! We’re delighted you were pleased with both your purchase and the service. Your support is much appreciated!
Product was exactly as listed and…
Product was exactly as listed and delivery was very quick. Really simple to install and set up.
April 30, 2026
Reply from greenboxshop.co.uk
Thank you for your review! We’re glad the product matched the listing perfectly and that delivery was quick. Great to hear the setup was simple too—enjoy, and thanks for your support!
Reply from greenboxshop.co.uk
Thank you for your feedback! We’re pleased your order arrived promptly, well packaged, and exactly as expected. We appreciate your support!
Reply from greenboxshop.co.uk
Thank you for your review! We’re delighted you were happy with the service and truly appreciate your support.
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Excellent service
Excellent service, fast delivery, products in good condition and packaged very well. Prices very reasonable. Would recommend.
April 13, 2026
Reply from greenboxshop.co.uk
Thank you for the fantastic review! We’re delighted you were happy with the service, fast delivery, packaging, and value for money. Your recommendation means a lot to us—thank you for your support!
Fast,efficient,reliable service.
April 16, 2026
Reply from greenboxshop.co.uk
Thank you for your feedback! We’re glad you found our service fast, efficient, and reliable. Your support is greatly appreciated!
Good product and fast delivery thanks.
April 8, 2026
Reply from greenboxshop.co.uk
Thank you for your review! We’re pleased you were happy with the product and fast delivery. Thanks again for your support!
The product is what we want…
The product is what we want appropriately priced available and easy to buy
April 13, 2026
Reply from greenboxshop.co.uk
Thank you for your review! We’re delighted to hear the product was exactly what you wanted, competitively priced, and easy to purchase. We appreciate your support!
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Reply from greenboxshop.co.uk
Thank you for your feedback! We’re glad you were happy with the quick response and appreciate your support.
Great price, fast delivery
Really responsive and excellent price for a replacement BT handset.
April 7, 2026
Reply from greenboxshop.co.uk
Thank you for your review! We’re pleased you found us responsive and that the replacement BT handset offered great value. We really appreciate your support!
Reply from greenboxshop.co.uk
Thank you for your review! We’re glad you found the ordering process easy, the price competitive, and the delivery quick. We appreciate your support!
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