Greenfield Insurance  Reviews 6

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

3.9

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional and reliable service

A friend recommended Greenfields as a broker locally to me to help me with insurance as a new landlord. Christina guided me through the various options and levels of cover available to ensure I received the best policy for my needs. Very professional and honest service with no pressure. Wouldn't hesitate using again when I need to renew.

April 2, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Do not use this company

Called for a home insurance quote, spoke to Livi he was really rude and unhelpful. He didn’t want to speak to me at the start ‘as he finished in 15 minutes’. I didn’t ever get a call back even tho I was promised one after taking down my details. Horrible customer service. DO NOT USE THIS COMPANY!!!

October 2, 2025
Unprompted review
Greenfield Insurance  logo

Reply from Greenfield Insurance

We take all reviews seriously, but we cannot verify you as a customer of our company. We’re committed to professional service and invite genuine customers to contact us directly with any concerns.

Rated 5 out of 5 stars

Excellent service for contents insurance

We have been using Greenfield insurance brokers for years to source our bespoke contents insurance. It came with an optional legal cover that we took. Fortunately we did as we recently had to use lawyers to defend ourselves from a third party claim and the legal insurance company accepted to appoint lawyers on our behalf. The process and the service has been ever so smooth and we are so grateful!

November 18, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Absolutely superb service

Absolutely superb service from Christina and the team. They beat other quotes I had by nearly £1500 and with additional policy benefits. No question was too stupid and she gave great advice about avoiding being underinsured. I’ve used them three times now and have been 100% impressed every time. Thank you

May 13, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look