Greenhouse People Reviews 

Excellent friendly service paul cannot do enough for you

Paul and his team were great. Patient, helpful, generous with their time and made me feel like I was their focus. They guided me through the choices to make the best purchase - always looking out for my best interests (down to telling me when to buy to get a seasonal discount) and no question was ever unanswered. They were always available - even over weekends - and took a great deal of time and trouble over my single order for a potting shed. I can't recommend them highly enough.

We have just purchased a greenhouse from The Greenhouse People. The service we received from Tony McInulty at the Braehead store was first class. Nothing was too much trouble, when a particular greenhouse or summer house was not available to view at the location Tony would
search for a place it could be viewed. There was never any pressure to make the purchase, only lots of help and advice.
Thanks Tony.

Having bought our first grown-up greenhouse from Paul a couple of years ago, we decided to expand into a second octagonal house of fun to home a New Zealand pine that apparently doesn't like the UK climate... go figure! Paul has once again been super helpful and is storing the pieces of our new gh until January when his expert constructor, Steve, can build it for us. HOT TIP - Paul advised us the first time that the £500 Steve charges to build your Alton gh is the best £500 you will ever spend - it will save your sanity and your marriage, and boy was he right... what a fantastic job Steve does, and when you see how complicated the process is, you'll breathe a huge sigh of relief knowing the job has been done SUPERBLY! Happy to recommend Paul, Steve and Alton products all in one review!!!

Paul at ponteland was very professional and very polite, gave us lots of information about what we required, without selling it to us . we both made our decision to buy one and Paul made it so easy for us with his friendly approach . so thank you

Excellent service and value. Thank you

Purchased a shed from the Greenhouse People at Dobbies in Ponteland. Paul was very helpful and informative. A very easy and straightforward process.

We started our journey like most people looking on the Internet for inspiration and ideas.We saw the Greenhouse People had a display locally,Went to Ponteland to have a look at the quality ,build etc
Must say both the staff we spoke with Paul and Nathan were very knowledgeable and gave us the confidence to buy a 6 x6 Greenhouse.It arrived on time and once you have read the instructions carefully,it was easy to put it,and now it looks amazing and is receiving comments in it's own right.
Would recommend to friends.

Paul was simply the best, informative and very professional. If you are looking for a greenhouse look no further.

I chose a greenhouse by looking on the web/catalogue that Paul sent and emiling to order/confirm etc.

We have just purchased a Garden Room from the Greenhouse People and had superb service from Chloe, the Sales/Site Manager at the Angmering Show Site. From our first enquiry through to the point of delivery her courteous answers to our many questions has been nothing but exemplary. We have received excellent advice throughout, swift responses have been timely and helpful and we have been taken through the buying process with expertise, care and attention. We now await delivery and erection of our new building and know that Chloe will be alongside us through to completion. We have no hesitation whatsoever in recommending this firm to others contemplating purchasing a building from the wide range in the excellent and informative brochure,

Tony was excellent. He made the process smooth and helped me explore the range of products available and the most suitable option for what I was looking for. He was easy to speak to and get a hold of for follow-up questions.

How can you sell a green house with no stamping of number or numbers stick on the different parts i called the number they said their stamping machine don’t work with this type of greenhouse so I’ll be the one to try and fit it together they said go page 4-5 to use measurements to Try an for it together at no point I was told that. what I’d have to do
Else I’d not purchase it I took
It out the box 🗃️ that’s the only way I had found out Notting was communicated to
Me at purchase or delivery I want to get this complicated thing you bring to me out I open the boxes what is my customer rights because you have not sold me
A fair enough product it’s not fair you hide vital information that could determine my purchase I’d say to other customer stay away and no online help or guide they said to work it out on your own that all the help was available I think it’s disgusting selling product you can’t label up properly but taking big bucks. Absolutely ridiculous

Ian & Isobel October 2025
Tony McInulty was extremely easy to deal with. Our questions were answered efficiently, making the whole process simple and straight forward.

Purchased a shed from the Greenhouse people Ponteland. Very satisfied with the end product. Both Sean and Paul were very helpful and knowledgeable everything was straightforward except the delivery which took four months but overall we are very pleased with the end result and would recommend them in the future.

My greenhouse being delivered on the 20th of October .was told it would be the afternoon, I phoned their office between 10 and 11 that morning to ask if they could tell me roughly when it would be ,I was told they had a few deliveries that day but they would phone us an hour before they would arrive. I had told them there was no one at the property and needed at least 45 mins to get there ,I arrived at the house at about 12 o'clock only to find the greenhouse proped up against the wall ,I am totally disgusted with the service we have received, we never received any call an hour before? My husband is 70yrs old and not at all able to move the amount of things left also the weight of the glass . I am one unhappy customer and will never deal with your company again

Bought a 8 X 10 Robinsons Royale and started building at the weekend. All of the M6 10mm bolts were missing and the powder coating paint on sections is of a very poor quality. Called the customer service on 01782 385409 who weren't that helpful. Very disappointing considering the cost of the product. Surely in todays age picking and packing items should have very few errors.

Exellent quality and customer service. We used Denham Installations who was a recommended installer.
I was astonished at the professionalism, speed and accuracy. Euan is honestly one of the best workman I have come across in my ten + years as an architect. I can’t recommend him enough. And look forward to working with him again in the future.
Mohsen Najafian
Director - 13 Architect

We have been delighted with the quality of the Melvern shed purchased from Greenhouse People Braehead and would like to thank Ian McLaren and Tony McNulty for all their advice and guidance. Also thank you to the guys who built the shed for their professionalism and efficiency. So pleased with the product.