Excellent service, delivered everything on my order apart from the the box of screws. Other than that may use again
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Outstanding service and would definitely use again. Ordered large quantity of timber at 3pm on a Sunday afternoon. Was delivered at 11am the next day! All items were spot on in terms of quality a... See more
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Missed something off the delivery the first time. Delivered the missing stuff free of charge three days later which is great service. Very good quality timber, but the 3x2 Carcassing timber was C16 no... See more
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Easy to order from website. Great communication on when to expect delivery. Even a courtesy call or message to let you know rough delivery time on the day. 2nd order with this company and really can'... See more
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Company details
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Contact info
Greens Forge Timber Ltd, Enterprise Park, Isidore Road, Bromsgrove, United Kingdom
- 01527336836
- contact@greensforgetimber.co.uk
- www.greensforgetimber.co.uk
4.3
Excellent
85 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent products
Excellent products, and very competitive prices. Couple of very slightly damaged lengths so they gave me extra without even asking. Prices knock all diy and most builders merchants over. Very good communication and an excellent and very helpful delivery driver. Highly recommend.
October 25, 2023
Unprompted review
Reply from Prestige
We're delighted to hear that you had a great experience with Greens Forge Timber! Our team is committed to offering quality products and top-notch customer service, so it's wonderful to know that it shows. We always strive to make things right for our customers. Thank you for the high recommendation; we look forward to serving you again soon!
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Reply from Prestige
Thank you for your feedback! We're glad to hear that you're happy with our cladding and the delivery speed. Quality and efficiency are two things we value highly at Greens Forge Timber. If you have any more projects in the future, we'll be here to assist you.
Fast and friendly delivery great prices
October 19, 2023
Reply from Prestige
Thank you for your kind words! We appreciate your feedback and are delighted to hear that you had a fast and friendly delivery experience with us. Providing great prices and excellent service to our customers is a priority for Greens Forge Timber. If you ever have more projects or timber needs, don't hesitate to reach out. We're here to help!
I been really impressed
I been really impressed , really good quality shiplap , ordered 120 pieces , good shape and really dried , definitely I Will recommend and order again , good job
October 18, 2023
Unprompted review
Reply from Prestige
We're thrilled to hear that you've been impressed with our shiplap quality and that you found it in excellent shape and well-dried. Thank you for your recommendation and kind words! At Greens Forge Timber, we aim to provide top-notch products to our customers, and your satisfaction is our priority. If you ever have more projects in the future, we'd be delighted to assist you again. Your support means a lot to us!
Excellent company
Excellent company. Well ran, good office staff, good drivers.
Highly recommend, used 3 times so far and will be using again, never heard of them 3 months ago. But they will be used many times in the future
October 10, 2023
Reply from Prestige
Thank you for the fantastic feedback! We're thrilled to hear that you find Greens Forge Timber to be an excellent company with a well-run operation. It's great to know that you've had positive experiences with our office staff and drivers. We appreciate your repeated business and the trust you've placed in us. We look forward to being your go-to timber supplier for many more projects in the future. Your recommendation means a lot to us, and we're here to support your timber needs every step of the way!
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Communication was excellent
Communication was excellent, nothing was too much trouble ! Wood quality is excellent and probably the best pricing on the market . Will definitely use them again
October 4, 2023
Reply from Prestige
Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our service, from communication to the quality of the wood. We strive to offer the best prices on the market, and it's great to know that we hit the mark for you. We look forward to serving you again soon!
Great company
Great company, great communication, great price and even the delivery driver was great! Will be back soon
October 11, 2023
Reply from Prestige
We're thrilled to hear that every aspect of your experience with us was great, from communication to pricing and even our delivery service! We look forward to welcoming you back soon. Thank you for the high praise!
Excellent service from Gemma who I feel…
Excellent service from Gemma who I feel went above and beyond and arranged a fast efficient delivery of excellent quality materials at a very good price. The delivery driver John was very informative pre delivery and very efficient during . A great experience and would definitely use again and recommend. Thank you
Sorry I’m pretty sure the drivers nam was John 😬😬
October 10, 2023
Reply from Prestige
We're delighted to hear about your excellent experience with us, especially with Gemma and one of our delivery drivers John. We strive for fast, efficient service and high-quality materials at a good price. Thank you for your kind words and recommendation. We'll pass along your gratitude to our team!
Great job from Greens Forge Timber
Great job from Greens Forge Timber! I had the order delivered as promised, the wood is good quality and it was delivered to my house in 3 days only. The delivery was free as my order was over £500. John(I hope I recall his name correctly) also helped me with moving the OSB boards inside my garden.
September 27, 2023
Reply from Prestige
Great to know it's John! We'll definitely pass on your compliments to him for making your delivery experience a pleasant one. Thanks again for choosing Greens Forge Timber!
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Great quality and price
Great quality timber at exceptional price. A few frustrations with comms but delivered and placed safely after a couple of failed to appear delivery dates with no contact
September 11, 2023
Reply from Prestige
Thank you for taking the time to leave a review. We’re pleased to hear that you’re satisfied with the quality and pricing of our timber. However, we apologize for the inconvenience caused by the delivery delays and lack of communication. We’re continuously working to improve our services, and we appreciate your understanding. Your feedback is valuable to us, and we hope to have the opportunity to serve you better in the future.
Best place I found for wood.
Ordered online which was very easy and my wood arrived within a few days.
Driver was very polite and very helpful.
The price for the wood was the best I good find on the Internet and it was cheaper than any of the DIY places.
Definitely will recommend as a good place to buy your wood from.
October 2, 2023
Reply from Prestige
Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our online ordering and delivery. We pride ourselves on offering competitive prices and are glad to know we could provide value for you. We look forward to serving you again and appreciate your recommendation!
Cladding
Had some issues with delivery along the way, But got there in the end.
September 29, 2023
Unprompted review
Reply from Prestige
We're genuinely sorry for the frustrations you've faced. We understand that the delays and wrong deliveries are unacceptable and understands your statement of "Stay Clear". However we service over 100 customers across the UK each week, and your experience is an anomaly that we take very seriously. Specific drivers responsible for your incorrect delivery have been reprimanded, and new protocols are in place to prevent this from happening again. As a growing business, one challenge we face at Greens Forge Timber is efficiently organising smaller orders below £300 into an economical and environmentally friendly delivery route, this is something we are always working on improving. However, this should not affect the quality of service you receive. We are committed to resolving this issue promptly and hope to regain your trust.
Great service.
October 2, 2023
Reply from Prestige
Thank you for taking the time to leave us a review! We're delighted to hear you had a great experience with our service. Looking forward to assisting you again in the future.
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Great family company with great…
Great family company with great communication and delivery, web site is straight forward and easy to order materials, All round great business to deal with! 👍
September 25, 2023
Reply from Prestige
We’re thrilled to hear that you had a positive experience with us, from our communication to our website’s ease of use. It’s fantastic to know that you find us an all-around great business to deal with. We look forward to your next order. Thank you for the wonderful review!
Reply from Prestige
We’re delighted to hear you were pleased with the quick delivery, quality of our timber, and our communication. Customer satisfaction is our top priority, so it’s great to know we’re hitting the mark. Thank you for the positive feedback!
A great service at very competitive…
A great service at very competitive price's. Good communication from start by the office and the delivery driver on the day. Highly recommended A*
August 7, 2023
Reply from Prestige
Thank you for the glowing review! We strive to offer excellent service at competitive prices, and it’s fantastic to hear that our efforts from the office to delivery are being appreciated. We’re thrilled to have earned your high recommendation. Thanks for choosing Greens Forge Timber!
Great price and prompt delivery.
September 1, 2023
Reply from Prestige
Thank you for your kind words! We're thrilled to hear that you were satisfied with our pricing and prompt delivery. We aim to provide exceptional service to all our customers. Looking forward to your next order!
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Prompt service and delivery driver was…
Prompt service and delivery driver was very helpfull
August 27, 2023
Reply from Prestige
Thank you for taking the time to leave a review! We're delighted to hear that you found our service prompt and our delivery driver helpful. Customer satisfaction is our top priority, and we look forward to serving you again soon!
Really good quality straight timber
Really good quality straight timber. Good communication, easy delivery and helpful driver. Whats not to like?
August 15, 2023
Reply from Prestige
Thank you for the glowing review! We're delighted to hear that you're pleased with the quality of our timber, as well as the communication and delivery process. Our drivers always aim to make the experience as seamless as possible for our customers. We look forward to serving you again soon!
Very friendly nice people and cheap on time and date I ask for on sorted notice
Very friendly nice people and cheap
August 29, 2023
Reply from Prestige
Thank you for your kind words! We're thrilled to hear you had a positive experience with our service and pricing. We aim to provide high-quality timber without breaking the bank. Looking forward to serving you again!
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