Greenway Furniture Reviews 

44
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

From initial inquiry to delivery, this was customer service at its best (something you don’t find often these days). Staff were very helpful, as was the delivery man, and I am so happy with the qualit... See more

Company replied

Rated 5 out of 5 stars

Purchased a dining room table and bench. Everything went as planned. Company very helpful, kept me informed of every development. Delivery very well organised. The table is solid as a rock, well bui... See more

Company replied

Rated 5 out of 5 stars

Company kept in touch with us every step of the way. Answered all our queries and the furniture arrived when they said it would. Easy to assemble with clear instructions. Furniture excellent quality... See more

Company replied

Rated 5 out of 5 stars

I haven't unpacked our goods yet but everything was delivered on time on the desired date. Shant was more than helpful and kept me updated regularly when items would be in stock. I do hope that... See more

Company details

  1. Furniture Store

Written by the company

Hello from Greenway Furniture - we're a modern furniture store offering a wide variety of high quality furniture ranges, all with a contemporary twist.


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4.8

Excellent

TrustScore 5 out of 5

44 reviews

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4.8

All reviews

(44)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality furniture, first class customer service

From initial inquiry to delivery, this was customer service at its best (something you don’t find often these days). Staff were very helpful, as was the delivery man, and I am so happy with the quality of my Lichfield coffee table that I have now ordered the matching lamp tables.

August 26, 2021
Unprompted review
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Reply from Greenway Furniture

Thank you for your purchase Chris and for taking the time to leave us a review. We hope that you enjoy your Lichfield coffee table for many years to come. Best wishes from the team at Greenway Furniture.

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Rated 5 out of 5 stars

Lovely piece of furniture

Delivery after order was very quick and we are very happy with the quality of the cupboard It fits perfectly in position in our hall. Very pleased indeed. Thanks Greenway

July 1, 2021
Unprompted review
Rated 5 out of 5 stars

Matching bookcase

Another beautiful piece - we ordered a bookcase matching our desk and it makes our home working office look great, as well as tidy!

June 1, 2021
Unprompted review
Rated 5 out of 5 stars

2nd order from Greenway

2nd order from Greenway, another lovely matching sideboard. Thanks again.

March 17, 2021
Unprompted review
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Reply from Greenway Furniture

Thank you Jessica for your continued custom and for taking the time to leave us a review. We hope that you enjoy your sideboard for many years to come. Best wishes from the team at Greenway Furniture.

Rated 5 out of 5 stars

Quality Furniture

Ordered a lovely table and chairs from Greenway Furniture, such good quality, customer service kept me updated and delivered on time. Would definitely order from this company again. Once again thank you, now to show of my beautiful furniture.

February 6, 2021
Unprompted review
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Reply from Greenway Furniture

Thank you for your purchase Amanda and for taking the time to leave us a review. We hope that you enjoy your Paxford Table and Ring Back Chairs for many years to come. Best wishes from the team at Greenway Furniture.

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Rated 5 out of 5 stars

Paxford table

My table arrived today and I’m so thrilled with it, I had some questions before my purchase and the team were really helpful, the delivery time was really good and they kept me up to date throughout, very impressed with the table quality and service provided, highly recommended.

February 3, 2021
Unprompted review
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Reply from Greenway Furniture

Thank you for your purchase and for taking the time to leave us a review. We hope that you enjoy your Paxford Table for many years to come. Best wishes from the team at Greenway Furniture.

Rated 5 out of 5 stars

I order two of their reclaimed wood…

I order two of their reclaimed wood bookshelves. The information post ordering about delivery and timeframes was excellent and very helpful. The bookcases themselves are beautiful and I love them plus they were easy to put together and well signposted. Overall, it was an excellent product sold and fulfilled in a thoughtful manner. I would recommend Greenwood.

January 29, 2021
Unprompted review
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Reply from Greenway Furniture

Thank you for your purchases SR and for taking the time to leave us a review. We hope that you enjoy your bookcases for many years to come. Best wishes from the team at Greenway Furniture.

Rated 5 out of 5 stars

Review of Farmhouse Grey Shoe Cupboard

We ordered a Farmhouse Grey Shoe Cupboard to match our existing Farmhouse Grey range already purchased from Greenway Furniture.
The quality and finish is very good and we especially liked not having the build the cupboard as it is prebuilt.
Ordering was easy and delivery communicated well.

We will purchase again from Greenway Furniture in the future i'm sure.

January 8, 2021
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Reply from Greenway Furniture

Hi Nick. Thank you for your purchase and for taking the time to leave us a review. We hope that you enjoy your Shoe Cupboard for many years to come. Best wishes from the team at Greenway Furniture.

Rated 5 out of 5 stars

Great delivery speed & service item as…

Great delivery speed & service item as described, good price ,will definitely use again !

November 23, 2020
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Reply from Greenway Furniture

Hi Kas. Thank you for your purchase and for taking the time to leave us a review. We hope that you enjoy your dining table for many years to come. Best wishes from the team at Greenway Furniture.

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Rated 5 out of 5 stars

Great service

November 16, 2020
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Reply from Greenway Furniture

Hi Nicola. Thank you for your purchase and for taking the time to leave us a review. We hope that you enjoy your furniture for many years to come. Best wishes from the team at Greenway Furniture.

Rated 5 out of 5 stars

I was looking for a dinning room Table…

I was looking for a dinning room Table for my new house, ordered online very pleased with the quality of it and service and delivery was great.

Very happy with my purchase many thanks!

November 5, 2020
Unprompted review
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Reply from Greenway Furniture

Hi Mark. Thank you for your purchase and for taking the time to leave us a review. We hope that you enjoy your dining table and chairs for many years to come. Best wishes from the team at Greenway Furniture.

Rated 5 out of 5 stars

Great service. A great table despite glitches

I have just taken delivery of a fine dining table. Service was excellent with every effort made to meet my requirements and constraints. Unni and Evan's and Kinetic couriers get 5 stars for service.
We did get a table without bolts or instructions to put it together but U and E rapidly organised to send some by post. In fact we bought some ourselves to save time. Then the holes for the bolts on one edge of the table top were cut slightly wrong so we drilled the holes bigger and this worked perfectly. We are very pleased with the result. It is a fine walnut table well finished and solid.

August 28, 2020
Unprompted review
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Reply from Greenway Furniture

Hello Fiona. Thank you so much for your purchase and for taking the time to leave us a review. We pride ourselves on a high level of service to every customer and are very grateful this is reflected in your feedback and rating. We're sorry to hear about the issues you mentioned but we're pleased that things were quickly resolved. Have a fantastic weekend and enjoy your new table!

Rated 5 out of 5 stars

Very pleased with the level of service…

Very pleased with the level of service I received from Unni and Evans. I was kept up to date with my delivery at frequent intervals (the same person being the contact; it does make a difference). The table itself is pretty much as I expected, and weighs a ton! I wanted a sturdy, family table, that would last well into the future, and it looks like I've got one. I chose one of the reclaimed wood tables, and have since ordered the matching bench. It looks just that bit different, very usable (we're not a delicate, shiny-top family!), and will fit right in.

July 27, 2020
Unprompted review
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Reply from Greenway Furniture

Thank you so much Sandy for your recent orders and also for taking the time to leave us a review. We're delighted you like the table! Very best wishes from the team here at U&E.

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Rated 5 out of 5 stars

Great customer experience

Great customer experience. Telephone updates throughout. Apothecary chest is stunning. Absolutely love it. Would definitely use Unni & Evans over and over again!! Thanks guys.

April 27, 2020
Unprompted review
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Reply from Greenway Furniture

Hello Ann Marie - Delighted to hear you're pleased with your apothecary chest and thank you so much again for your custom. Best wishes from the team here at U&E.

Rated 5 out of 5 stars

I haven't unpacked our goods yet but…

I haven't unpacked our goods yet but everything was delivered on time on the desired date. Shant was more than helpful and kept me updated regularly when items would be in stock.

I do hope that everything is as expected, and from reading other reviews I am sure it will be

I will post another review once unpacked

February 19, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent in all aspects

Guys thank you very much, you gave it a personal touch that makes the difference.

You managed to get the furniture delivered before Xmas with a really short notice, as you promised .
The delivery company was very professional, all intact .
The furniture were well packed and arrived safely.
Last but most importantly the furniture exceeded our expectations, having not seen them physically prior purchasing .
We are certainly a returning customer and highly recommending you .
All the best for a happy new year .

December 31, 2019
Unprompted review
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Reply from Greenway Furniture

Good morning Konstantinos. Such a lovely review to receive at the end of the year (and indeed the decade!). Thank you so much for choosing us for your new furniture and we're delighted you were able to enjoy these items over Christmas. Have a fantastic New Year and many thanks again for taking the time to leave us such positive feedback.

Rated 5 out of 5 stars

Some of the best customer service in the UK

We firstly loved our new furniture, which was delivered when we wanted it. But the communication from Unni & Evans was first class all the way. Thanks!

December 23, 2019
Unprompted review
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Reply from Greenway Furniture

Thank you so much for your kind review. Enjoy your new furniture and have a fantastic Christmas and New Year, with best wishes from all the team here at U&E.

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Rated 5 out of 5 stars

Exemplary customer service and high quality item

The whole process from ordering to delivery was excellent. Initially the product was out of stock, but I was told they would email once available. They did 😀 A subsequent family bereavement meant I wasn’t going to be able to accept the delivery as per schedule, so I contacted customer service who kept the item for me and arranged dispatch once I was home. This is an example of excellent customer service and the item was was as expected and we’re very pleased with it.

November 19, 2019
Unprompted review
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Reply from Greenway Furniture

Hello Anne. Thank you so much for taking the time to review us and your custom is very much appreciated, as are your kind words regarding our service. Thanks again.

Rated 5 out of 5 stars

IM ALWAYS VERY WARY ABOUT BUYING ONLINE…

IM ALWAYS VERY WARY ABOUT BUYING ONLINE BUT AFTER SPEAKING TO THE STAFF THERE I WAS VERY CONFIDENT AND HAPPY TO BUY FROM THEM. VERY POLITE AND VERY HELPFUL. WOULD HIGHLY RECOMMEND AND WOULD USE AGAIN

November 11, 2019
Unprompted review
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Reply from Greenway Furniture

Many thanks Andrew, both for your custom and for taking the time to review us. Have a great day.

Rated 5 out of 5 stars

Absolutely best service I've ever…

Absolutely best service I've ever experienced!! Kept in touch all the time, never had to contact them once. Fantastic and would definitely recommend. My table is stunning

October 28, 2019
Unprompted review
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Reply from Greenway Furniture

Thank you so much for taking the time to review us Helena and for your kind words. We're delighted that you're so pleased with your table!

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