Groupon France Reviews 

26,987
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Installation un peu compliquée au début mais le support a été très réactif et m’a aidé jusqu’à ce que tout fonctionne correctement. Office fonctionne maintenant parfaitement sur mon MacBook. Merci p... See more

Rated 5 out of 5 stars

I've bought Microsoft Pro Office 2024 without any problem on GroupOn. I've requested my license. No answer. I've contacted Support by mail and they answered quickly providing requested license. I've f... See more

Rated 5 out of 5 stars

First time using Groupon France; purchased 4 Microsoft Office permenante licences for half the price of a 1-year subscription to 365. Money saved this year & for the future too! Simple & quick, great... See more

Rated 1 out of 5 stars

I ordered a Dyson V15 vacuum cleaner a month ago and haven't received any updates on the delivery. The DPD tracking number is either fake or doesn't work, and the customer service, which is only avail... See more

Company details

  1. Coupon Service

Written by the company

Groupon est un acteur clé du commerce local. Avec Groupon, les consommateurs peuvent découvrir et faire des économies sur des propositions étonnantes dans l’univers des loisirs, des spectacles, du voyage, de la gastronomie et du shopping. En permettant l’achat en temps réel de produits et services d’entreprises locales, de voyages, de produits de consommation et d’événements, Groupon aide à trouver le meilleur de chaque ville. À ce jour, grâce à Groupon, 47 millions d'heures de concert live ont été vécues, 65 millions de steaks servis, 15 millions de cours de fitness endurés et 240 millions de cafés bus dans le monde.


Contact info

3.7

Average

TrustScore 3.5 out of 5

27K reviews

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3.7

All reviews

(26,987)

1,252 reviews in the last 12 months

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Rated 1 out of 5 stars

Since they transfert the customer…

Since they transfert the customer service in India, the service is worst and worst. I am thinking to delete my account as it is not better than before!

March 20, 2024
Unprompted review
Groupon France logo

Reply from Groupon France

Bonjour Thierry,

Merci pour votre commentaire.

Nous sommes désolés des difficultés que vous avez rencontrées. Nous prendrons certainement votre Avis au sérieux et commencerons à travailler à l'amélioration de notre service.

Pour vous aider davantage, veuillez contacter notre service clientèle (https://www.groupon.fr /customer_support) afin que nous puissions prendre en charge ce problème et le résoudre.

Nous sommes impatients de résoudre votre problème.

Merci et Cordialement,
Pugal mozhi G
Service client Groupon

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