growitdepot.com Reviews 36

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Your pictures on your website are misleading. After being promised a return shipping label and full refund, growitDepot change their mind and only offered a partial refund. I told them that I already... See more

Rated 2 out of 5 stars

Was shipped a pallet of coco coir. Took a long time to get a sample block, and the block was sub par. Could have predicted there would be issues with the pallet. It was. Issuing eight blocks and the r... See more

Rated 5 out of 5 stars

About five years ago I bought a MacCullock lawnmower since the name suggested it was made in the U.K. It turned out to be cheap Chinese junk for which the parts are no longer available. I took it to G... See more

Rated 5 out of 5 stars

They came through after the USPS could not locate my house. 🙄 After being alerted that the product was returned by the USPS, they sent another and had great customer service. Will definitely use the... See more

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3.4

Average

TrustScore 3.5 out of 5

36 reviews

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Rated 1 out of 5 stars

Never again

Your pictures on your website are misleading. After being promised a return shipping label and full refund, growitDepot change their mind and only offered a partial refund. I told them that I already purchased it elsewhere after they already promised a full refund but they refused. Had to have my bank do a charge back and I got a full refund. Won't do business with these people again.

November 1, 2025
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Rated 5 out of 5 stars

My purchase was packaged very well

My purchase was packaged very well. Bulbs arrived as anticipated in a timely manner. Theses bulbs have been difficult for me to find so I was glad to have found their website. Shipping cost was a bit high but well worth it in my opinion.

September 3, 2025
Rated 1 out of 5 stars

Sold counterfeit products

Sold counterfeit products. Item was missing logo. Came with different hardware that is incompatible with the item it attaches to, and the hardware doesn't even screw into itself.

November 6, 2024
Unprompted review
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Reply from growitdepot.com

Hi Lenny, we have no record of any order with your name in our order list. Please contact our support team - support@growitdpeot.com and we would be happy to resolve your issue.

Rated 5 out of 5 stars

Great service

They came through after the USPS could not locate my house. 🙄
After being alerted that the product was returned by the USPS, they sent another and had great customer service. Will definitely use them for other orders.

March 5, 2024
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Rated 5 out of 5 stars

Love Joe

Love Joe. He is so helpful and kind

September 13, 2023
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Reply from growitdepot.com

Thank you so much Susan! I appreciate your patience and understanding, it was a pleasure to work with you!

Rated 2 out of 5 stars

Pallet of Coir Was Underwhelming

Was shipped a pallet of coco coir. Took a long time to get a sample block, and the block was sub par. Could have predicted there would be issues with the pallet. It was. Issuing eight blocks and the remaining blocks averaged 1.5 lbs less than advertised. They did offer to refund the .issing blocks. Now that I am using the coco day in and out, it is disappointing. Filled with sand, rocks, and foreign materials like plastic. Makes me wonder if it was even washed as advertised. Further it retains far more water than comparable cocos. I'll gladly pay a few more dollars per block for far superior products in the future.

July 12, 2023
Rated 1 out of 5 stars

Overcharged

Shipped 1, was charged for 2, took over 3 months for a refund. Very frustrating.

July 3, 2023
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Reply from growitdepot.com

I apologize for your poor experience Rick. Unfortunately, our credit card processor did not allow us to issue the refund until the charge back cleared, but I appreciate your communication and understanding. I don't blame you for leaving the review that you did,

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Rated 5 out of 5 stars

Grow it and Mow it Cardigan.

About five years ago I bought a MacCullock lawnmower since the name suggested it was made in the U.K. It turned out to be cheap Chinese junk for which the parts are no longer available. I took it to Growitand mowit but it was not possible to repair it. When I phoned them I was quite happy to collect it and drop it to the local tip. I was totally surprised when Grow it made me a very generous offer on a brand new replacement which included assembly, oil and fuel. The minute you walk in you know you are dealing with professionals who value their reputation. Wouldn't go anywhere else now, they are simply the best, friendly, professional and efficient Thank you Grow it and mow it. Graham Johnstone.

April 18, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Kept me updated on the shipping the whole time. Great product and price

September 1, 2022
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Reply from growitdepot.com

Thank you so much for your review Wendy! We hope we have the privilege of serving you in the future.

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Rated 4 out of 5 stars

all good

all good. initially some challenges on an order, otherwise it would be 5 starts, but everything was taken care of ASAP once the right person was contacted. product was as described, shipping was fast, etc.

July 5, 2022

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