My experience with GRS has been excellent. I was rescued by Danny who was very professional and very good at her job in speedily getting my car off the busy dual carriageway in rush hour. I also left... See more
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GRS and Daniel in particular are brilliant and went above and beyond to get us back on the road. We were faced with the prospect of being towed home from our holiday, but Daniel was persistent in ach... See more
GRS are superb Absolutely fabulous company , respectful gents over the phone, face to face Had a blow out on Upton bypass , police attended assisted in minutes , followed by GRS ten mins later... See more
Company replied
Hybrid Range rover battery went flat (from having the emergency lights on after a puncture - seriously!). Range Rover refused to help (apparently warranty was expired a few days earlier). Called... See more
Company details
Information provided by various external sources
Local Breakdown, Recovery and Vehicle Transport Company covering the Dorset and Hampshire area, local to Bournemouth, Poole and Christchurch.
Contact info
Unit J, Elliott Road, Bournemouth, BH11 8JR, Bournemouth, United Kingdom
- 01202 593939
- sales@grsrecovery.co.uk
- www.grsrecovery.co.uk
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I cant recommend them enough, especially Tris!
Breaking down is obviously, stressful, time consuming and disheartening. Especially after a week away camping!
That said, our recovery with GRS was probably the best experience you can have with something like this.
They were quick to our location, professional and courteous. The vehicle was well maintained and they got us home, a whole 2 and a half hours away, in bank holiday traffic, in great time, without any changes.
On a personal note, I really want to thank Tris, the driver, as he was so lovely to the kids and went out of his way to engage with them about their holiday and to keep them entertained. It really was a next level of customer service.
We really want to thank him for everything he did. We can't recommend them enough.
Amazing help Thankyou Adrian very kind…
Amazing help Thankyou Adrian very kind and very helpful couldn’t ask for more

Reply from GRS Recovery
Calum professional all the way through
After Jamie recovered my vehicle on to.my drive. This morning I had calum turn up to take it from my house to the garage. Again Calum was very professional knew his stuff so I let him carry on. The next thing I know he is ready for the off. Again he took great care of my vehicle and made sure I was happy. I cannot recommend this company enough. Truly a great experience to leave ny vehicle in the hands of these professionals. Well done lads

Reply from GRS Recovery
As a single lady travelling alone in…
As a single lady travelling alone in her campervan my trust in motor recovery services has been restored following my dealings with GRS and notably Dan.
Dan arrived within 3 hours of my initial call,quickly diagnosed the fault and luckily for me I had a spare part in my boot so Dan could easily fix the problem for me.
Such a kind, knowledgeable and friendly man, thankyou Dan, hope you enjoyed the Swanage fireworks x

Reply from GRS Recovery
Dan got us back up and running from our…
Dan got us back up and running from our campsite! Really knowledgeable and helpful. Top service.

Reply from GRS Recovery
Quick recovery at relatively affordable…
Quick recovery at relatively affordable price. The driver was very friendly and polite. I do recommend them.

Reply from GRS Recovery
What an absolute pleasure to meet Dan
Dan, the GRS mechanic was knowledgeable, professional and engaging. He quickly rectified our non starting VW T6 Camper and got it back on the road. He then did a a detailed diagnostic check to confirm the status of the electrics.
Can't sing him praises highly enough.
Thank you Dan

Reply from GRS Recovery
GRS are superb
GRS are superb
Absolutely fabulous company , respectful gents over the phone, face to face
Had a blow out on Upton bypass , police attended assisted in minutes , followed by GRS ten mins later as lady alone with 2 x 1 year old westie pups with me very scary towed me in, got me home safe thank you sincerely

Reply from GRS Recovery
First class service
Dan from GRS arrived within an hour after my car engine died on me. He was quickly able to diagnose the problem, which required attention at my local garage, to which I was towed. Dan was knowledgeable, friendly, professional, and gave me some very helpful information. First class service all round.

Reply from GRS Recovery
HIGHLY recommend
I was stuck in a pitch black field, beached on top of a car tyre and stuck in the mud. Adrian arrived to recover me and he was calm and very kind. He was reassuring and he promptly recovered my car. He then checked my car was safe to drive and followed me to check. I highly recommend GRS recovery. They were helpful and supportive at a stressful time.

Reply from GRS Recovery
Amazing company
Amazing company! From the first phone call everyone was so helpful and friendly. Got to me so quickly. Cheapest quote by a long shot. David picked me and my car up and took me to the garage. Very friendly guy who put me at ease! Overall all 5 star service and I know where to come in the future!

Reply from GRS Recovery

Reply from GRS Recovery
New driver break down
I passed my test in December and I broke down at a busy roundabout. Safe to say I was an absolute mess and couldn’t stop crying. I called GRS recovery and they were very communicative with me throughout the whole process. The police had to close a part of the road to get me which was traumatising but Tris the amazing recovery man made me feel so safe and much better. He was so supportive and friendly which is exactly what I needed breaking down for the first time. Even the lady over the phone to take payment (which was very cheap) was lovely. I just want to thank you guys so much for helping a new driver.

Reply from GRS Recovery
Got picked up within an hour of…
Got picked up within an hour of reporting my breakdown, really nice guy, drove me home and got my car on the drive. I was v impressed with the speed he arrived and how pleasant he was too.

Reply from GRS Recovery
called them to a full engine failure at…
called them to a full engine failure at 14:30hrs. arrived at 15:15hrs. happy & pro driver. loaded up and taken to our destination within 45mins. excellent - 2 ton van all done for £100 total. great work guys.

Reply from GRS Recovery
Brilliant service
Brilliant service, on-time and genuinely lovely chap. Couldn't fault him

Reply from GRS Recovery
Five star service
Having had a stressful period with my EV shutting down and being let down by other recovery companies, I had James, the technician at my door within 45 minutes of contacting GRS. He was friendly, knowledgable and resolved my issue saving me hundreds of pounds in recovery fees and time and stress without my vehicle. I would highly recommend GRS to anyone with a vehicle issue and should I ever need help again will not hesitate two use GRS. Thank you for resolving my problem and giving invaluable advice for future reference.

Reply from GRS Recovery
James was very friendly and helpful
James was very friendly and really helpful and went above and beyond in helping me in a very stressful situation. Thank you so much for all your help and making sure I got home safely.

Reply from GRS Recovery
Dan was brilliant
Dan came to our assistance when our Mazda CX-30 failed to start. He took the time to diagnose the issue and provide a report with his findings for the dealership. He also helped get the car to the dealership and me back home. It's fantastic when people and the company care about those they go to help. Thank you so much.

Reply from GRS Recovery
Dan came out to my break down and was…
Dan came out to my break down and was very professional knowledgeable and very pleasant
Thank you very much

Reply from GRS Recovery
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