Garden State Tile Reviews 775

TrustScore 2.5 out of 5

2.7

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Rated 3 out of 5 stars

Wonderful selection, but confusion and incorrect items ordered a few times . Was told they have a high turn over of employees

Company replied

Rated 4 out of 5 stars

GST have great product selection and options for tile and accessories trade w/ delivery options too. Some of the price sheets are inaccurate and I have had to purchase more product than intended or... See more

Company replied

Rated 3 out of 5 stars

Not pleased, unable to return a tile that I can not use. GST should be willing to make a cash customer happy.

Company replied

Company details

  1. Bathroom Remodeler
  2. Architect
  3. Construction Company
  4. Day Spa
  5. Furniture Store
  6. Interior Designer
  7. Kitchen Supply Store
  8. Living Room Furniture Store

Information provided by various external sources

Garden State Tile is built on the idea that people make all the difference. Since 1957, we have proudly served the East Coast and beyond. The service and design expertise we provide have defined our reputation. With over 50 years of tile and stone experience and a long tradition of providing exceptional service, we are here to guide, educate, and consult.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

775 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Joe and the whole crew are very…

Joe and the whole crew are very knowledgeable and kind hearted people. They spent as much time with us that we needed to figure out what tiles would work for us. The prices are also very competitive and seasonable. Thank you Joe and crew for helping us out!

February 18, 2020
Unprompted review
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Reply from Garden State Tile

Thank you so much for your 5-star review! We are so glad you had such a wonderful experience with our showroom, and are happy we could assist you with your project needs.

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Rated 5 out of 5 stars

Carrie has made this project easier…

Carrie has made this project easier than I could have imagined. She is very helpful, accommodating and patient. The Tri-Fecta!

February 18, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for your 5-star review and the very kind words! We are so glad you enjoyed your Garden State Tile experience.

Rated 5 out of 5 stars

They helped me with three projects and…

They helped me with three projects and were very helpful throughout the process. Highly recommend them and their products.

February 14, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for your 5-star review and recommendation! We hope you're enjoying all 3 of your newly tiled spaces!

Rated 5 out of 5 stars

Excellent service

Excellent service. Wide selection of tile, including Crossville.

February 13, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for your 5-Star review! We're so glad you enjoyed our service and selection. We're always releasing new product lines, and hope to see you again soon to share what's coming next!

Rated 5 out of 5 stars

Great inventory

Great inventory, reasonable prices and a wonderfully attentive design consultant! Maria was excellent

February 13, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for the 5-star review! We are so glad you enjoyed our product selection, competitive pricing, and highly skilled design consultants! We hope to see you again soon.

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Rated 5 out of 5 stars

Good experience!

Very helpful, no pressure sales person! The prices are in line if not somewhat better than other places I looked.

February 13, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for the 5-star review! We're glad you found our design sales consultants helpful and that you enjoyed our competitive pricing!

Rated 5 out of 5 stars

great experience

I worked with Melissa and she was very helpful and had a good eye when it came to figuring out what worked for us. Highly recommend garden state tile. I love my new bathroom!!

February 13, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for your 5-star review and recommendation! Enjoy your new bathroom!

Rated 5 out of 5 stars

Hard project made easy

We worked with Caroline and she was wonderful!! We had to match a tile which we had purchased there quite a few years prior which was discontinued but she didn't give up and we found something that was a really nice compliment to the space.We love the way it came out and would definitely and have gone back for tile for other places in our home.

February 13, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for the 5-star review! We're so glad you had such a positive experience with our Design Sales Consultant and that we were able to find the tile you needed to complete your project. We can't wait to see you again!

Rated 5 out of 5 stars

Our friend and tile installer suggested…

Our friend and tile installer suggested we go to Garden State Tile because they have beautiful and some very different styles from which to choose. Not only did we like what we saw there, the people there were very friendly and helpful as well.

February 12, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for your 5-Star review! We're so glad you enjoyed our vast product selection and concierge service. We hope to see you again soon!

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Rated 5 out of 5 stars

Tiles are exactly what we were…

Tiles are exactly what we were expecting.
Garden State quickly resolved a shortage in the tiles we ordered and we had them the next morning. Great to work with.

February 7, 2020
Unprompted review
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Reply from Garden State Tile

Thank you Nora! We are very happy that you enjoyed our service and that any issues were swiftly resolved. Enjoy your new tile!

Rated 5 out of 5 stars

Great service

Great service, good pricing and the order came in on time as promised.
I highly recommend these guys.

PS.kitchen backsplash came out great, thanks for your help.

February 6, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for the 5-Star review and recommendation for our service and pricing! Enjoy your new backsplash!

Rated 5 out of 5 stars

Curated beautifully!

The staff is incredibly helpful and personable. The showroom is clean and curated beautifully. The clients love the organization! Us too, a designers.

February 6, 2020
Unprompted review
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Reply from Garden State Tile

Thank you, Laurin, for your raving review of our Charleston showroom! We are so happy you and your clients have had such a great experience with Garden State Tile.

Rated 4 out of 5 stars

Very helpful

Very helpful. Would use again.

February 6, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for your review, Patty! We hope to see you again soon.

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Rated 5 out of 5 stars

Excellent service

Excellent service! Professional and knowledgeable! Large selection and reasonably priced.

February 6, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for your 5-star review! We are so glad you enjoyed our renowned customer service, expert product knowledge and vast catalog of offerings. We hope to see you in the showroom again soon!

Rated 5 out of 5 stars

Michelle Mayer has been great

Michelle Mayer has been great helping me with an old historic home. And, she plays well with others in order to get me the help I need....whether that is within GS Tile or another source. Great asset!!

February 6, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for the 5-star review, Karl! We're so happy you are having such a great experience with Michelle and Garden State Tile Savannah.

Rated 5 out of 5 stars

Garden State Tile

Garden State Tile, Walnut St , Philadelphia is top notch in all areas. Excellent selection,knowledgeable designers who are always willing to help. Follow through and on time delivery. Would totally recommend

January 28, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for your review and recommendation! We're so glad you enjoyed our selection and service at the Philadelphia showroom.

Rated 5 out of 5 stars

Great job!

Great job!
Tile looks great!

January 28, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for your 5-star review! We're glad your project came out great!

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Rated 5 out of 5 stars

Our experience with GST especially Glen…

Our experience with GST especially Glen has been great. They are thorough, courteous and genuinely concerned with our business. Always a pleasure to work with GST

January 28, 2020
Unprompted review
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Reply from Garden State Tile

Thank you, Peggy, for your 5-star review and for being a valued customer of the Wall, NJ showroom! We can't wait to see you again soon.

Rated 5 out of 5 stars

Best Customer Service and Best Price

My experience at Garden State Tile was excellent. I worked with Brittany Ruppel and she did an amazing job helping me choose the tile, keeping me informed, and just being a lovely person to work with.

January 26, 2020
Unprompted review
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Reply from Garden State Tile

Thank you for your 5-Star review, Debby! We are so happy that you had an excellent design and service experience with Brittany at our Savannah showroom. We can't wait to see how your project comes out!

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