Gsworkwear Reviews 116

TrustScore 3 out of 5

3.2

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers found that their orders arrived quickly and in good condition, with some highlighting exceptional service when issues arose. People appreciated the quality of the products and the helpfulness of the administrative team in resolving unforeseen delivery problems. Several consumers also noted the good value of the items. However, some people were dissatisfied with the delivery service, experiencing significant delays and issues with express delivery not being honored. A few other people also felt that the product quality was poor or that sizing was inconsistent, and some encountered difficulties with returns and refunds, leading to frustration and a perception of poor communication.

What people talk about most

Order

Consumers find order experiences to be ambiguous. While some reviewers report quick deliveries, with orders... See more

Product

Users describe ambiguous interactions with product. While some customers found items to be of nice quality... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers praise quick deliveries,... See more

Quality

Customers consistently note ambiguous experiences with quality. While some reviewers praise the nice quality... See more

Service

Customers had ambiguous experiences with service. Some reviewers praised the excellent and fantastic service,... See more

Based on these reviews

Rated 4 out of 5 stars

After an initial hiccup of the item not arriving on said day. I emailed the company and got a reply stating that the item will be delivered next day & apologies for the delay. Item arrived and the i... See more

Rated 4 out of 5 stars

So far so goodish. Arrived in a fair amount of time. Nice quality, however sizing off. Size medium T-shirt more on the large side and size medium hoodie too small. Returning for exchange has been q... See more

Rated 5 out of 5 stars

I purchased 10 items from GS Workwear which arrived on time, and in excellent condition. However, when I used the Draper watering can the rose lid dripped instead of spraying so I contacted... See more

Rated 5 out of 5 stars

Surprised so many low score reviews I've had nothing but a positive experience with GS over the last couple of years 3 orders for hoodies T shirts and polos All orders arrived quickly in as expec... See more


3.2

Average

TrustScore 3 out of 5

116 reviews

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Rated 5 out of 5 stars

I was able to source an item which…

I was able to source an item which worked out perfectly after trying many other companies. The admin team were very helpful during an unforeseen problem with delivery and this was dealt with promptly and courteously.

March 31, 2026
Unprompted review
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Rated 1 out of 5 stars

Payment taken and no goods

Shocking service . Ordered a work tracksuit with express delivery and 9 days later nothing , I emailed and they said the order won’t be fulfilled because no payment was received . I sent proof of it coming out of my bank and they said no statement was in the e mail , which I could clearly see . Resent it and now they won’t reply to me .
Scammers !

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service!

Really impressed with the customer service. We ordered a large number of T‑shirts in various sizes and a couple of them came up more generous than expected. We still wanted the shirts in a different size and didn’t want to pay return postage for an exchange. The customer service team were quick to respond over email, arranged free returns, and let us repurchase the correct sizes without paying shipping again. Excellent service, and we will continue ordering our workwear from this company.

March 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Great experience

Great experience! I placed my order on Saturday and it arrived by Friday. Everything was delivered on time, and the customer service team was very helpful and easy to contact. Highly recommended

February 27, 2026
Unprompted review
Rated 4 out of 5 stars

So far so goodish

So far so goodish. Arrived in a fair amount of time. Nice quality, however sizing off. Size medium T-shirt more on the large side and size medium hoodie too small.
Returning for exchange has been quick and easy to return.
Waiting to see how the exchange goes???

February 26, 2026
Unprompted review
Rated 1 out of 5 stars

Took forever to arrive and then when I…

Took forever to arrive and then when I returned it to exchange the size, I was informed it would take 2-3 days to check the item before issuing a replacement! Waited a total of 15 days from initial order and the replacement never arrived.

February 11, 2026
Unprompted review
Rated 1 out of 5 stars

Worst company ever

Worst company ever.
•They sent me some shirts that were way too small, to be the correct size.
•For the first few days you could only check your order by downloading a sketchy app and making an account.

•The shirts were thin and poor quality.
•When I wanted to exchange them, that wasn’t an option, suddenly it was a clearance item.
•You have to pay them to send them back or if you choose your own courier, you still have to print a return slip, in order to send it back.
•It’s such an inconvenient sketchy company.

Very terrible experience. Should be 0 stars. Please avoid.

January 30, 2026
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Rated 1 out of 5 stars

Worst company ever AVOID

I placed my order on the 7th of Jan and recieved it on the 16th Jan. They had forgotten about my order and I have only recieved it because I chased it up. I ordered warm outdoor clothing for my husband he needed them urgently he works in the cold. I got a refund for some items as they were damaged so they didnt send me my whole order .AVOID

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Good Quality Kid's T Shirts

I was somewhat concerned when I read the reviews after placing an order, but all was good. I placed the order on Monday and received a dispatch email on the Friday (with tracking info) and the order subsequently arrived on the following Monday. I ordered a couple of different styles of t shirt for my son for PE and they are very nice quality at a great price. Time will tell how they wash or if they fade in the sun but I suspect they will be better than the official school uniform.

January 12, 2026
Unprompted review
Rated 2 out of 5 stars

Good prices but shipping and processing is very slow

Made my order on Monday (05/01) last week. Didn’t get processed for shipping until late Thursday afternoon. Because of the weekend this then delayed the parcel delivery until the following Monday (12/01) evening. In an age of same day and next day delivery I’m a bit disappointed with a weeks delivery for a couple of cheap fleeces. Good prices but shipping and processing is very slow, especially when you pay nearly £5 for 48hr delivery.

January 5, 2026
Unprompted review
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Rated 1 out of 5 stars

Ordered a work jacket on 19/12/25

Ordered a work jacket on 19/12/25, its now 05/01/26 and still hasn’t arrived. Disappointed with the after service, not once have they kept me informed with my order, they have only replied to the emails i have sent them with excuse after excuse. They are clearly advertising and taking money for products they dont have, and making false promises on delivery dates. I have requested a full refund, and will never order from this company again.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Good service and a good price

A couple of previous negative reviews made me slightly apprehensive before placing an order, but I am pleased to say that I am very happy with the service that I received. I ordered on the Saturday before Christmas at a very busy time for mail orders and when you expect companies to shut down for the break, so I didn't really expect delivery until the new year. My order was actually delivered in good condition straight after boxing day, so no complaints here.

December 27, 2025
Unprompted review
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Rated 5 out of 5 stars

Fantastic overall service

Fantastic overall service. Ordered a pair of work trousers at 3pm (ish) online and then they arrived the next morning - in the week before Xmas too. Perfect service all round.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve ordered from this company for a…

I’ve ordered from this company for a few years and they’ve always supplied high quality and great pricing items recently had a package arrive with items missing from Royal Mail damaging my package after 2 emails and some great communication they’ve already sent my replacement items out couldn’t ask for better service!!

November 6, 2025
Unprompted review

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