GTXGaming.co.uk 

Extremely quick customer support. I had an issue that was resolved very quickly. I also had asked for an explanation of what I had done wrong and I was given the explanation along with support fixing it. Doesn't get much better than that. Keep up the great work!

He was very patience with me, I don't know anything about server config and he patiently guided me through all the possible solutions

Ticket Nr. #595303

James Knott is an amazing Supprt Agent!
Just received the best Support possible, absolutely the best SUPPORT!

Went to website to look at servers for Space Engineers.

Message popped up a question... automatically thought BOT! - its a bot! - wrote a slightly sarcastic reply.

Turns out not a bot! it was Matt!

We spoke about the requirements me and my friends were looking for, back and forth conversation little bit of banter.

spoke about the issue i was having with a different server company i had purchased a couple of hours previously, he had taken time to talk through there set up and assure me i will not be having the same experience.

We spoke about the technical requirement and he helped chose the right hardware for the task in hand.

I was not disappointed after getting the server it was exactly what we wanted and easy to set up and run, (even those pesky game settings).

All in all, I highly recommend this server company and any queries Matt is your man to ask!

Many Thanks Matt,

John.

I cannot express how incredibly impressed and blown away I am with the unbelievable quality of service I received from Matt this evening.

What I initially believed to be a bot instead turned out to be an incredible human being with enough wit, charisma and charm to make a king blush.

Having explained my frustrations with other hosting services regarding a space engineers server, Matt was able to identify exactly what I needed and assist me with getting the correct service and setup requirements I needed for my group's needs and ambitions.

The interface for GTX is incredibly user friendly with easy setup and access to customer service for any further issues or concerns with prompt response and genuine attention given to the customer.

In regards to hardware, with the customisable options available, you will be able to tailor it to meet your needs exactly without the need to remortgage your house, and considering the quality of equipment being used by GTX in comparison to other hosting services, they are as far as I have seen and am now experiencing, blowing the competition out of the water.

It is fair to say that in the future GTX will easily become my go-to for hosting from now on.

If you are in need of a server and wish to speak to someone who will give you a truly unforgettable and positive experience, request Matt in the chat window.

Many thanks Matt.
Slán go fóill.

Rob

Great Interactions! I normally don't use the little chat windows that pop up, because they all seem to be bots. For some reason I decided to today and was pleasantly surprised when I was connected to an actual person. Matt was very useful and provided me with a short guide through the website, answering my random questions as they were fired at him. I look forward to many fruitful interactions with this company as I try to build a thriving Space Engineers community.

Moved from Nitrado and was the best thing I’ve done very helpful and quick at responding 💪💪💪

Through the years I have used GTX on and off. Many different servers and when I ask a question in their live chat, I think maybe only once or twice have I had to wait to get any assistance with this group. Always ontop of things and getting me accurate info. I really couldn't ask for a better provider for the money they charge.

GTX where very helpful in getting my sever up and running no issues. I was struggling to get mods to work and within half an hour I had a response and assisted me suprisingly very fast. Thanks again

i just wanna say wow there service is brilliant always on time and willing to help anybody i give 10 stars if i could well done gtx

Steven Wood, is very professionnal and very SPEEDY, in replaying and answerging to my request.
with a 100% solution, problem solved 100%.

Their system is wholly unreliable and due to errors and flaws in their system, two long-term servers have been destroyed with vital files ending up missing, resulting in every single vehicle across the map being lost, all character data being lost. Their responses are bot-like and apathetic and even after causing months of time and progress to be lost for myself and countless players, they don't even offer a refund - instead offer a couple of weeks payment back or "4 months free service", as if anyone would want to continue hosting with them after they've proven they can't run a reliable service. Avoid them at all costs.

Service - 3/10
Customer Service 1/10

I am very much over GTXGaming. I use to swear by them, now they are just the run of the mill company with nothing special. They don't offer the support they once did either. They have started blaming mod creators for their failure of a hosting service and then saying that I don't know what the hell I am talking about. I get better service off of shockbyte which isn't saying much.

Edit: they are now threating to take down this review if I don't provide more information claiming I am not a valid user.

I used GTXGaming for reselling game servers when I started my company. The service was solid and we had a smooth experience, but we’ve since moved on. Prices are a bit high, though the wide range of locations is a plus. Support, however, was slow and had weak responses.

I've rented a dedicated gaming server from GTX for about a year now. In that time I've only experienced down time once, which was quickly resolved. No noticeable lag or speed issues whatsoever. Staff is always very quick to respond and answer questions & fix potential issues.

James Knott was very responsive and quick to diagnose our problem, offer alternative solutions, and get us back and running. I very much appreciate his response time and professional responses. I look forward to working with James Knott and GTX Gaming in the near future. Thank you, James.

I feel I was very lucky to find Jamie Redpath in GTX Support. He was very calm and very Patient with me. He explained things when I asked, so that I actually understood. He also consulted with me FIRST! Before doing anything or making any changes. And he would ask for my opinion as I did from him. He is much more experienced and understands the hardware far better than I could ever. Making his advice invaluable to my Decision making also. I believe that Jamie is a Company man! And Represents the Company and the people around him. Very friendly guy and got my Server running and back up again. Everyone that I have met from Ticket Support have made me feel important. And they actually listen! Thanks Jamie!
Dave

moved over from another server host after multiple issues, I can honestly say the support I've received has been extraordinary and the server has run flawlessly. 100% would recommend for anyone with prior server experience or for any first timer

I recently had the pleasure of renting a server from GTX Gaming, and I must say, my experience has been nothing short of exceptional. From the moment I started using their services, I was impressed by the lag-free performance and the unwavering support provided by their dedicated staff.

First and foremost, the server performance has been outstanding. Whether I was playing multiplayer games or hosting my own game sessions, the servers provided by GTX Gaming delivered a seamless and uninterrupted gaming experience. The absence of lag ensured that my gameplay was smooth, allowing me to fully immerse myself in the virtual worlds I explored. It's truly remarkable how their servers can handle even the most demanding games without any hiccups.

What truly sets GTX Gaming apart, however, is their commitment to customer satisfaction. The staff members are available round the clock, 24/7, and are always prompt in addressing any issues or concerns that may arise. No matter the time of day or night, I found comfort in knowing that their support team was just a message away. Their dedication to providing timely assistance and resolving any technical difficulties is truly commendable.

Additionally, I had the incredible fortune of winning a giveaway hosted by GTX Gaming. As a result, I was able to download a full game from Steam. This unexpected surprise added an extra layer of joy to my overall experience with GTX Gaming. It's clear that they value their customers and go above and beyond to create a positive and rewarding gaming community.

In conclusion, I wholeheartedly recommend GTX Gaming to any avid gamer or server enthusiast. Their lag-free servers, coupled with their impeccable 24/7 support, make them a top choice in the gaming server hosting industry. With the added bonus of exciting giveaways, GTX Gaming has proven to be a company that truly cares about its customers' satisfaction. So if you're looking for a reliable and enjoyable gaming server experience, look no further than GTX Gaming.