Guidepoint Reviews 

1,035
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 441 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff, noting that communication is always clear, punctual, and genuinely helpful during every interaction. Reviewers also appreciate the smooth onboarding process, well-organized consultations, and relevant project matching that perfectly fits their individual expertise. People often mention that the payment system is transparent and efficient, making the overall journey very rewarding. Some people were dissatisfied with the lengthy questionnaires required prior to projects and the lack of compensation for preparation time. Reviewers also noted occasional delays in receiving payments or experienced difficulties with communication after finishing assignments.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professional, responsive, and... See more

Service

Clients share positive opinions on service, highlighting transparent, organized, and professional expert... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the platform works well and offers... See more

Customer service

Consumers find customer service to be positive, highlighting that the team is approachable, professional, and... See more

Payment

People report positive experiences with payment, highlighting prompt compensation and reliable processing for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The cooperation with your team is efficient and customer focused. The project screeing is also short but valueable to decide if I can support the reearch well or not. Also there is a good scope of pro... See more

Rated 5 out of 5 stars

I work with Guidepoint a little less than a year and time after time experienced their professional way of working. Assignments are always described clearly and when I receive consultancy requests I... See more

Rated 5 out of 5 stars

Making it easy! Great people with awesome knowledge and understanding around where to plug and play expert advise. Awesome job GuidePoint!!!


Company details

  1. Information Service

Written by the company

Guidepoint connects clients with vetted subject matter experts from their global professional network. Guidepoint's broad range of services empowers our clients to access new industries, get up to speed on trending topics, enable in-depth exploration of critical subjects, and offer validation of qualitative insights. Our multinational client list includes top consulting firms, hedge funds, private equity firms, and Fortune-ranked public companies.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,035)

453 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 4 out of 5 stars

Enjoy opportunities to be useful

I enjoy opportunities to be useful to the business community that utilizes Guidepont. My conversations with clients have been useful. It is good to have an opportunity for compensation for providing useful service of sharing information and experience.

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

An experience that adds value!

The experience was very gratefull and added value to my own perspective, while sharing my knowledge and expertise I was able to provide guidance to an investor on how to do a better service or product deployment to succed in the market he was looking to penetrate. In the mean time I got paid for sharing my knowledge and experience, thanks.

May 20, 2026
Unprompted review
Rated 4 out of 5 stars

Good

Good
Only One topic that it could be interesting to improve: when we share a time slot at 2pm, don’t schedule the meeting at 2:30pm

June 4, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

A great advisory network

I have had few opportunities to collaborate with Guidepoint and I must say that from the onboarding to the generation of leads and the consultancy session, everything is managed seamlessly and professionally, the communication is great and the administration process simple and very efficient.

June 2, 2026
Unprompted review
Advertisement
Rated 4 out of 5 stars

Strong alignment and support

Great team, support, aligned expertise and call went smoothly. Only challenge was timing, which was outside my stated window of availability, but I was able to make it work. I would love to continue working with the team at guidepoint and wished there were more opportunities to help support client teams.

June 5, 2026
Unprompted review
Advertisement
Advertisement
Rated 4 out of 5 stars

Professional approach

Professional approach, with clear expectations. Overall the communication is direct and immediate, creating clear understanding on the expectations

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Guidepoint team follow through the…

Guidepoint team follow through the whole process in a very professional manner. Although the reqeust come with a short notice, the team response to my feedback in a timely manner, proactively propose new timeslot that not in my initial proposal, and arrange the interview quickly.

June 10, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid Guidepoint —

Title: Avoid Guidepoint — They Cancel, Waste Your Time, and Hide Behind Fake Policies they themselves dont follow consistently

Guidepoint cancelled my consultation and then refused to compensate me, claiming they “only pay if cancellation is within one hour.” Convenient. They cancel on short notice (almost 2 hr hehehehe) , then deny payment because it wasn’t short enough.

This is a company that wants free labor, free prep, and free availability — and when they break the appointment, they pretend their hands are tied. It’s dishonest, unprofessional, and absolutely unacceptable in 2026.

If you value your time, avoid Guidepoint.
attached actual e-mail as proof

Mackenzie
8:33 AM (38 minutes ago)
to me

Hi Dr. Shamai,

Our policy is typically that we can provide compensation if the consultation is cancelled within one hour of the start time. Given there was almost 2 hours notice, I am not able to send out an invoice on my end.

June 10, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look