GunBroker.com Reviews 

53,916
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 6,503 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extensive selection of quality products available, stating that items consistently match their descriptions and offer great overall value. Consumers find the website simple to navigate and user-friendly, making transactions smooth and straightforward from start to finish. However, some people mentioned that shipping can occasionally be slow or delayed depending on the courier and the location. A few consumers also noted occasional issues with items arriving incomplete or requiring unexpected cleaning upon delivery. People additionally expressed a desire for improved website navigation and better search tools to find specific items more easily.

What people talk about most

Product

Customers report positive experiences with the product, highlighting the great selection and accurate item... See more

User experience

People report positive experiences with user experience, highlighting that websites are extremely easy to... See more

Website

Users describe positive interactions with website, highlighting a great selection of items and an easy-to-use... See more

Service

Reviewers mention positive feedback about service, noting that the entire process from start to finish is... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast and prompt shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience for my first time buying a gun via an auction website. I was able to easily communicate with the seller of the item I was interested in. After winning the auction the process... See more

Company replied

Rated 5 out of 5 stars

The Thompson 1927A1 was well represented in photos posted by the seller. The price was fair, based on current market. Shipping was slower than expected, seemingly due using USPS... for a... See more

Company replied

Rated 5 out of 5 stars

I've bought plenty of guns over plenty of years through Gunbroker, with some deals being great and others less so; such is the nature of used cars and horse traders. But I've never had to worry about... See more

Company replied

Rated 5 out of 5 stars

Immediate response upon winning the bid, the seller contacted me right away. The transaction went smoothly. I haven't received my revolver yet but expect it this week. I have purchased several firea... See more

Company replied


Company details

  1. #4 of 8 best companies in Gun Shop
  2. #3 of 4 best companies in Ammunition Supplier
  3. #2 of 3 best companies in Archery Store
  4. #2 of 4 best companies in Hunting and Fishing Store
  5. #43 of 130 best companies in Online Marketplace
  6. #6 of 29 best companies in Outdoor Clothing and Equipment Shop

Written by the company

GunBroker.com is the world's largest online marketplace for firearms, ammo and accessories. Launched in 1999, GunBroker.com is an informative, secure and safe way to buy and sell firearms, ammunition and hunting/shooting gear online. GunBroker.com promotes responsible ownership of guns and firearms. Aside from merchandise bearing its logo, GunBroker.com sells none of the items listed on its website. Third-party sellers list items on the site and Federal and state laws govern the sale of firearms and other restricted items. Ownership policies and regulations are followed using licensed firearms dealers as transfer agents. Please note: Due to increased sales there have been delays in customer service response times. We will respond to inquiries as soon as possible.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

54K reviews

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4.6

All reviews

(53,916)

6,293 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy transaction.

Excellent transaction. A bit delayed in the shipping but my FFL was on vacation I found out. So no problem on the shipping. All good.web site is definitely user friendly!

July 27, 2026
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Rated 5 out of 5 stars

All my purchases have been just fine…

All my purchases have been just fine but on August 9th at just the close of my last purchase your site went down and I was lost as couldn’t pay for my winning … it all worked out

July 28, 2026
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Rated 1 out of 5 stars

Failed to properly bill me and billed…

Failed to properly bill me and billed me twice in error. GB disallows telephone contact. 'Help' contact at GB failed repeatedly at examining the evidence I had provided which was GB own billing statements. VERY POORLY handled. Got to close my account as they don't care about me as a customer but only revenue.

May 30, 2026
Unprompted review
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Thank you for your feedback about your experience with GunBroker.com. We have referred your comments to the appropriate customer service team members. Your concerns will be addressed shortly.

Rated 4 out of 5 stars

The remaining time on a certain bid was…

The remaining time on a certain bid was 4 minutes...so I made a bid,and when item came back up... Remaining time was changed to 4 days.so I asked seller about it.they said they didn't control the times.however they would cancel bid when auction ended.they did.. However now they have blocked me from all bidding on their products.

July 27, 2026
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Rated 1 out of 5 stars

you have turned into a complete bag of…

you have turned into a complete bag of unresponsive crap. I have lost my green check approval that I PAID for! And you do not respond to member inquiries. So, you will disappear just like the Dodo bird...

July 25, 2026
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Rated 5 out of 5 stars

Simple

Simple. I find that there are a lot of helpful and honest people that are your clients as well.

July 27, 2026
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Rated 5 out of 5 stars

Always a smooth transaction

Always a smooth transaction. I have done hundreds of transactions over the last decade. Never a problem.

July 25, 2026
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Rated 5 out of 5 stars

Easy and honest transaction

Easy search with options, and a good reputation. Purchase was easy with clear communication. Seller was good to work with.

July 27, 2026
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Rated 5 out of 5 stars

By using the gun broker I was able to…

By using the gun broker I was able to view multiple rifles that I was interested in and bid on the ones that I wanted. The site is easy to use and protected. Great price and delivery.

July 27, 2026
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Rated 5 out of 5 stars

Amazing find via GunBroker search

I wasn’t even in the market for a purchase. Using GunBrokers search engine to window shop Hammerli air rifles. Then somehow in the process clicked back or forward and then there it was a shining DDM4V2 New with the tag from Daniel Defense still hanging from the trigger guard since 2012 it was an OMG moment and then the price $800 and change and then the suspense date less the one hour to go. 🙄 I immediately clicked bid and 59 minutes later Ring ring ~Hello 🏆 winning bid .. I’d like to thank the seller kark38 for the easy transfer of money and the quick shipment and for my fantastic find and this experience has given me a new hope & appreciation for his location and I’d like to thank GunBrokers for any and all subliminal prodding coaxing pushing and the all mighty creator for without none of this would have been possible. Then last but not forgotten my longtime friend and FFL Robert M. at Weapon Systems Specialists.

July 27, 2026
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Rated 1 out of 5 stars

Worst Password Reset Process

For a website trying to sell firearms, they sure do make it difficult just to login. I guess they’d rather me buy from a gun store because they can’t even provide a solid process for resetting your password. The user experience is trash and the fact that they can’t provide a customer support phone number on their website tells me the level of accountability when things go wrong is extremely low.

August 10, 2026
Unprompted review
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Thank you for your feedback about your experience with GunBroker.com. We have referred your comments to the appropriate customer service team members. Your concerns will be addressed shortly.

Rated 4 out of 5 stars

Reach more people

I was able to use GunBroker's platform to reach more people to sell my gun then through using only my local gun shop.

July 26, 2026
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Rated 1 out of 5 stars

Gunbroker CS Lacking

My account is locked and I’ve missed out on auctions because of this. I cannot add anything to my watchlist either. I’ve sent an email and cannot get a timely response from GB. Absolutely ridiculous for the fees you guys charge x the amount of sales you make.

July 27, 2026
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Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com. We have referred your comments to the appropriate customer service team members. Your concerns will be addressed shortly.

Rated 5 out of 5 stars

Very happy

Websites extremely easy to navigate. From the search to the purchase to getting the gun I've wanted for a very long time delivered to the gun shop i use. I'm very happy with gunbroker and the seller

July 17, 2026
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