Gym Marine Yachts & Interiors Reviews 

61
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Could not of been more helpful it’s nice to see there are still companies out there who actually deliver great customer service, it was a pleasure to deal with Zoe . Thanks once again

Company replied

Rated 5 out of 5 stars

Thanks Gym Marine Interiors for your help designing and finishing our new home gym - we had no idea we could squeeze so much kit into our space! Have now cancelled our gym memberships as everything we... See more

Rated 5 out of 5 stars

Big thank you goes to all at Gym Marine, I genuinely couldn’t be happier with the product and the service I have received! Without question, I found Gym Marine an absolute joy to deal with! Speci... See more

Company replied

Rated 5 out of 5 stars

Found these guys online after the recent lockdown, massively struggling to find some adjustable dumbbells to use whilst stuck at home. Called through and spoke with the MD Edward, who was extremely he... See more

Company replied

Company details

  1. Fitness Equipment Store

Information provided by various external sources

The home of gym design. We create amazing spaces for home gym & superyacht gym customers looking for luxury gym equipment & exquisite training facilities.


Contact info

4.8

Excellent

TrustScore 5 out of 5

61 reviews

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4.8

All reviews

(61)

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Rated 5 out of 5 stars

Could not of been more helpful it’s…

Could not of been more helpful it’s nice to see there are still companies out there who actually deliver great customer service, it was a pleasure to deal with Zoe . Thanks once again

May 17, 2023
Unprompted review
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Reply from Gym Marine Yachts & Interiors

Dear Mark, thank you so much for your kind review, it was a pleasure helping talking to you and I am so pleased we were able to help. Very best wishes, Zoe & the GM team

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Rated 5 out of 5 stars

Edward and his team were very helpful

Edward and his team were very helpful, accommodating and prompt. His secretary Portia and the installing guys were truly professional and polite and provided a great service with a smile! Our gym is looking good and the challenge for us now is to put this to equally good use!

December 18, 2021
Unprompted review
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Reply from Gym Marine Yachts & Interiors

Thank you so much for your kind review! Best wishes, Edward, Portia & the GM team

Rated 5 out of 5 stars

Stages SC3 Indoor Cycling Bike

Our experience of buying a Stages SC3 Indoor Cycling Bike over lockdown echoes the experience of everyone else jumping in here with glowing, 5-star reviews. Only thing is, it really shouldn't be a surprise to discover an online supplier this responsive and well organised.

July 12, 2021
Unprompted review
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Reply from Gym Marine Yachts & Interiors

Dear Marcus, thank you so much for taking the time to post this review, we are so thrilled you had such a great experience with us. Best wishes from all of us at Gym Marine

Rated 5 out of 5 stars

Fantastic product

Fantastic product. Very fast delivery. Very easy to assemble. I 100% got what I was looking for.

June 6, 2021
Unprompted review
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Reply from Gym Marine Yachts & Interiors

Dear Targino, thank you so much for taking the time to leave this wonderful review. Best wishes from all of us at Gym Marine.

Rated 5 out of 5 stars

Great service

Great service, very quick delivery to door step once ordered. Luke, massive help. Said my budget and done the leg work for me to find the right products to suit my needs

May 8, 2021
Unprompted review
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Reply from Gym Marine Yachts & Interiors

Dear Jeremy, thank you for taking the time to leave us a review, we really appreciate it. We are so pleased that you were happy with our service and that Luke was able to help you find exactly what you needed! Best Wishes, GM

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Rated 5 out of 5 stars

Truly an outstanding service from Gym Marine Yachts and Interiors- well done!

Truly an outstanding service from Gym Marine Yachts & Interiors. I had, for some time now been considering converting my garage into a gym, and one piece of equipment which was essential, was the Concept 2 rower. However, as I kept on thinking, availability and price of the concept rower was getting harder to achieve. Then, a review of the Gym Marine outfit, was a revelation. At first, I thought, maybe they have select customers, however, how wrong was I. Their customer service in my humble opinion was second to none, from reviewing what I required to delivery was excellent. Within 24 hrs the concept rower was on my driveway, and good to go. I was consistently kept up to date on the whole process, tracking and delivery timeframe. In particular, though I appreciate it’s a team effort, Megan followed up on the delivery and again 24 hrs later to see if all was okay with the Rower. It takes a lot to impress me, and that is exactly what Megan and the team at Gym Marine Yachts and interiors did. Considering it was an individual sale, rather than a huge order, their approach and customer engagement did not waiver. A huge thanks to all involved, and for anyone considering home gym improvement, upgrade or ideas I wholly recommend trying this place out, you won’t be disappointed.

April 29, 2021
Unprompted review
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Reply from Gym Marine Yachts & Interiors

Dear Luke,

Thank you so much for leaving such a detailed and a fantastic review of your experience with us! We are so pleased that you managed to get hold of the Concept2 rower for your garage gym.

Our client's experience is so important to us and we are thrilled that you found our service outstanding. We hope we can help you once again in the future with any equipment needs for your garage gym!

Best Wishes, GM

Rated 5 out of 5 stars

Excellent communication

I was struggling to get my hands on a rowing machine and then I found GymMarine. They talked me thru the whole process and constantly updated me on arrival times.

April 26, 2021
Unprompted review
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Reply from Gym Marine Yachts & Interiors

Dear Vijay, thank you for taking the time to leave us a review! We are so glad that we were able to help you get hold of a rowing machine and you had an enjoyable customer experience with us. Best Wishes, GM

Rated 5 out of 5 stars

Second to none customer service…

I have just had one of the best online purchasing experiences of my life, thanks to Meghan and the team at Gym Marine. I purchased a Concept 2 rowing machine, which have been hard to find over recent months. Unfortunately for me, I had attempted to purchase at another retailer online that I found before Gym Marine, only to find they were a bogus firm but luckily I bought on a credit card so should get my money back. Once bitten, twice shy I searched a little harder and found Gym Marine and saw they had the rowing machine I wanted in stock. I first called to check that they were “real” and spoke to a lovely lady called Meghan. Suitably convinced they were genuine, I ordered on the Wednesday evening and received the product on Friday morning! I then got an unexpected call from Meghan to check everything was ok and a lovely email to follow. I am a customer service professional of 20 years and yet I was blown away with the wonderful service, kindness and empathy I received. I have a very well kitted home gym but I will look no where else when I next need to purchase additional equipment. Thank you! :-)

April 24, 2021
Unprompted review
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Reply from Gym Marine Yachts & Interiors

Dear Mark, we are so pleased that you had such a great experience with Gym Marine Yachts & Interiors, especially after what had happened with your purchase from a different company.

Thank you so much for your kind words and we are thrilled that you were blown away with our service! We can't wait to welcome you back next time you need any additional gym equipment.

Best Wishes, GM

Rated 5 out of 5 stars

Great service, outstanding advice and super support.

Like many others in the same position, I decided to launch into the home gym market during lockdown. We moved house at around the same time, so it was an ideal opportunity to make the investment.

I contacted a few suppliers, but from my initial contact with Gym Marine Yachts & Interiors I knew that this company was going to offer the best service. From my initial enquiry to the completion of my order the service, guidance and communications have been outstanding.

I need to give a particular mention to Edward, Luke and Zoe; they could not have been more helpful. Zoe kept me updated over the weekends as well.

If you want to buy equipment for your gym, and whether you know about the equipment or not, this is the company with which you should be doing business.

The name of the business is misleading; I have no connection to the yachting world. I just wanted the equipment for regular use at home and the company's service exceeded my expectations. Thanks so much.

April 15, 2021
Unprompted review
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Reply from Gym Marine Yachts & Interiors

Dear Keith,

Thank you so much for taking the time to write such a detailed and brilliant review! It has been an absolute pleasure for the whole team who have really enjoyed working with you on your home gym project.

We hope you enjoy training with your new equipment!

Best Wishes,

Gym Marine Yachts & Interiors

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Rated 5 out of 5 stars

I ordered one set of nuobell dumbbells

I ordered one set of nuobell dumbbells. I received detailed information about the order from the time it was ordered until I received it in Norway. I received very good follow-up. The service was fantastic. I had a very good customer experience. Thanks

March 15, 2021
Unprompted review
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Reply from Gym Marine Yachts & Interiors

Dear Marius, thank you for your review on your Nuobell Dumbbells! We are so pleased that you had such a fantastic experience with us. Best Wishes, GM

Rated 5 out of 5 stars

Excellent

Fantastic service and quality equipment. Would highly recommend.

March 8, 2021
Unprompted review
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Reply from Gym Marine Yachts & Interiors

Dear Neil, we really appreciate your review and recommendation, thank you so much! Best Wishes, GM

Rated 5 out of 5 stars

Fantastic service

Fantastic service from Ed, Zoe and the team. We ordered the equipment, has regular contact and updates, and all equipment arrived even earlier than the initial date we were given. I would highly recommend

March 8, 2021
Unprompted review
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Reply from Gym Marine Yachts & Interiors

Dear Mark, thank you for taking the time to leave us a review and to recommend us! We are so pleased you were happy with our service. Best Wishes, GM

Rated 5 out of 5 stars

First Class Company

Extremely friendly and helpful customer service! Bought dumbbells to get through lockdown 3 but had dispatch issues beyond their control. I was always kept in the loop with updates and photos.

March 7, 2021
Unprompted review
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Reply from Gym Marine Yachts & Interiors

Dear Karl, thank you for such kind words and we hope you enjoyed training with your dumbbells during lockdown 3! Best Wishes, GM

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Rated 5 out of 5 stars

Excellent

Excellent in all respects, timing,delivery and assembly

March 3, 2021
Unprompted review
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Reply from Gym Marine Yachts & Interiors

Thank you for your review, we strive for excellence and we are thrilled you had this experience throughout the whole process! Best Wishes, GM

Rated 5 out of 5 stars

Great customer service

The team were excellent in helping me secure a Versaclimber, even better it arrived 4 weeks earlier than advised!

Great Communication and aftercare, a fantastic company to deal with.

February 27, 2021
Unprompted review
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Reply from Gym Marine Yachts & Interiors

Dear Diana, thank you for such a lovely review and we were so glad we could get it to you even earlier! We hope you have enjoyed training with your Versaclimber. Best Wishes, GM

Rated 5 out of 5 stars

Fantastic customer service

Ordered nuobell dumbbells. Kept informed of order all the way through including check from team to maku sure they arrived. Can't fault the customer service would definitely shop again

February 15, 2021
Unprompted review
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Reply from Gym Marine Yachts & Interiors

Dear James, thank you for taking the time to review us! We hope you have enjoyed training with your Nuobells and we can support you with any future gym equipment you may need. Best Wishes, GM

Rated 5 out of 5 stars

Great Customer Service

Instant replies on their online chat, constant updates with my order delivery, and checked in to see if they had arrived afterwards and if I was satisfied. Top-notch customer care and service. Highly recommend.

February 11, 2021
Unprompted review
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Reply from Gym Marine Yachts & Interiors

Dear Justin, we are so glad you enjoyed our customer experience from the very start to the end. Thank you for your review and recommendation! Best Wishes, GM

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Rated 5 out of 5 stars

Great products and great customer services - worth every penny!

In a time where gym equipment is scare, price inflation is at an all time high, and retailers are struggling - simple customer service can often be forgotten but not at gym marine.

Pre-ordered a set of Nuobell 232's in November from Gym Marine at the market rate. Kept abreast of developments by Edward, Megan, Luke and the team through regular emails and pictures as to whereabouts, process and estimated delivery timelines. Received them last week and very happy - solid construction, easy adjustment, minimal and clean design - perfect for maintenance till gyms reopen.

Looking forward to seeing if the team source more high end smart gym equipment in the future but highly recommend to those on the fence. Remember, you get what you pay for and that includes service!

February 11, 2021
Unprompted review
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Reply from Gym Marine Yachts & Interiors

Dear Omar, thank you for taking the time to write us such a great review! Brilliant customer service and providing a great experience is really important to us. We are so pleased that you are happy with your equipment. Best Wishes, GM

Rated 5 out of 5 stars

customer service outstanding

Don’t review very often but I have to say The Gym Marine customer service was outstanding. With such a high demand on gym equipment these days it’s fantastic to get regular updates on your order. Any equipment I get going forward will be through Gym Marine. Thanks to Megan and Edward for their friendly communication & updates

February 10, 2021
Unprompted review
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Reply from Gym Marine Yachts & Interiors

Dear Conor, what wonderful feedback and we are so happy you found our service outstanding! We hope we can help you again for any future gym equipment you may need. Best Wishes, GM

Rated 5 out of 5 stars

Highly recommended

Highly recommended. Prompt, efficient, friendly and true to their word in sourcing and delivering my gym equipment.

January 20, 2021
Unprompted review
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Reply from Gym Marine Yachts & Interiors

Dear Charles, thank you for taking the time to review us and for the recommendation. We hope you enjoy training with your gym equipment! Best Wishes, GM

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