They’re so hard to get into contact…
They’re so hard to get into contact with whenever there is an issue, and it’s usually often, I had recently purchased 2 items, and only one was delivered, after constantly trying to get through I was finally offered credit which I happily agreed too, however once I found a new machine I was interested in, I was told it would be coming “next week” and at the end of the week I’d be told the same thing again, it’s gotten to the point now where I’m just ignored from customer emails,, I have tried getting in contact through social media to be ignored again ( although they have made several posts within the time that I have been ignored) and no I’m pretty sure my number has been blocked from them as it just cuts out, but after using my partners phone it goes through,
They’re quick at replying as soon as you mention you’re interested in a machine, however when there’s an issue you’re instantly ghosted
Going forward I will be seeing legal advice to get my money back,
After writing the above review they contacted me asking what the issue was
And also asked me to delete my review
They then delivered a broken machine in its replacement and took two of my machine which took about 2 weeks for them to pay me for
I now have a broken machine with empty promises for about a month or replacing
Don’t not use this company, avoid

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