Appears I cannot leave 0 stars....Paid the deposit to book in a service and have had no response whatsoever. Left voicemail, WhatsApp and email, nothing, apart from taking my money on their website..... See more
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Ive never experienced a more rude person offering a service. After paying the deposit and having a machine 'fixed', only to be not working once we got there. He then accused us of messing with it!! Wh... See more
Really impressed with the service from GYM SERVICE UK. He serviced my exercise bike, treadmill and Free Strider thoroughly and did a fantastic job on all three. The communication was excellent... See more
I am happy to recommend Gym Servicing. Jamie was very responsive on email, was punctual and priced the job keenly. Life Fitness were not willing to repair an old running machine of theirs that had bee... See more
Company replied
2.9
Average
26 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Thank you Jamie
Thank you Jamie, kept me in the loop, changed things on treadmill i couldnt do and general service
February 13, 2024
Unprompted review
Reply from Gym Repair Service UK
Thank You Simone
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Reply from Gym Repair Service UK
Thank You Hazel
I had my treadmill belt and deck…
I had my treadmill belt and deck replaced. Engineer was excellent and knowledge was outstanding.
October 14, 2023
Unprompted review
Reply from Gym Repair Service UK
Thank you Gary
Paid £160 for a call out and still…
Paid £160 for a call out and still waiting for engineer to make contact. Very disappointed with what looks like being a complete scam. Doesn't answer phone or reply to text and emails. Would definitely recommend not using this company.
February 12, 2024
Unprompted review
Reply from Gym Repair Service UK
Thank you for your review.
I am so sorry about this. I understand the engineer could not make it on the day due to reasons out of his control.
As others have stated this is a scam
As others have stated this is a scam. The guy will be at your place, supposedly looking at the treadmill and after paying him he’ll never pick up the phone or respond ever again. The stated address on Google Maps is actually a different business altogether.
EDIT: As a reply to my review, this is based on my actual experience. I paid £100 for a visit and a supposed assessment for the fault in the machine. I never got a reply and I tried to phone back several times, for about two months. I went to the address stated in Google Maps to find a different business and they had never heard about GymService.
February 10, 2024
Unprompted review
Reply from Gym Repair Service UK
Thank you for your review.
You would have paid the engineer a standard call out charge to diagnose a fault or service/inspect a piece of equipment. I believe the fault with your equipment was diagnosed successfully on the day.
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