Hacienda La Paloma Reviews 

3
•
TrustScore 3.5 out of 5

3.3

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3.3

Average

TrustScore 3.5 out of 5

3 reviews

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3.3

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(3)

2 reviews in the last 12 months

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Rated 2 out of 5 stars

Do not recommend

Honestly this was terrible. The beds have bugs and i know this because u kept waking up with bites, the pool is freezing cold, the cleaners pretend not to know english even though i hear them talking in fluent english AND the food is so repetitive its just the same shit every. Single. Day. Day in day out. The only bad thing they couldn't help was the mosquitoes but they were all over

October 27, 2026
Unprompted review
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Rated 1 out of 5 stars

Handling reservations is key to your business ..

If you are planning to eat at the reservation time you set, do not count on it. This restaurant is a classic example of how to NOT handle reservations, and of how to lose your clients for good.

We planned a going away dinner for daughters going back to college, one night when all of the family was together. Had a reservation and when we arrive we walked in to a mad house of people and when finally were acknowledged, told us it will be a long time already 40 minutes past our reservation time. The response of course was to go stand in the crowded bar and drink and spend money while we ignore your reservation.

If you can't get reservation handled properly, you won't stay in business - you don't just lose our business tonight you lose it going for good.

November 25, 2017
Unprompted review

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