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Company details

  1. Hair Extensions Supplier

Written by the company

Hairdreams is the leading international luxury brand for professional hair extensions and non-surgical hair thickening. Known for its luxuriously refined, hand-selected 100% human hair, Hairdreams is recognized for innovative, patented technologies, including the Laserbeamer Nano, which applies 5 extension strands simultaneously, SECRETS invisible tape-ins and MicroLines, the foremost non-surgical hair loss solution system. For more go to www.hairdreamsusa.com.


Contact info

3.0

Average

TrustScore 3 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

I wanted to treat myself to some luxury…

I wanted to treat myself to some luxury hair extensions. I bought 6 packs of tape in hair 16 in and had my hair colored along with a blow dry and clear gloss at the hair dreams salon at Cesar’s palace. I have been wearing tape ins for 20 years. The hair was straight and very soft at the install. I did ask the origin of the hair but never got a straight answer. I waited 4 days after the Install to wash my hair and i was told by my stylists that the hair would expand after the first wash. I thought that was odd. The hair is curly and frizzy and doesn’t not match my fine straight hair!!! I was never told that the hair was curly! I spent 1290.00 so disappointed!!!!!

December 26, 2025
Unprompted review
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Rated 5 out of 5 stars

Best Hair Ever!!!

I had my Nano extensions applied in January and they were ready to come out for new set to be applied (05/2025). I have fine hair and my hair doesn't grow much. When my extensions were removed, I was surprise at how much my own hair grew. The hair remained nice and silky the whole time. The removal, color, and reapplication took about 4 hours, which in my experience was really fast. I am addicted to this hair!

May 6, 2025
Unprompted review
Rated 5 out of 5 stars

I've used a couple of there systems

I've used a couple of there systems. Laser beamer nanos are my favorite! In comparison to other extension companies I have used over the years they ar eby far the BEST, great quality. Super happy with my hair :) def reccomend Hairdreams

May 1, 2025
Unprompted review
Rated 1 out of 5 stars

Buyer beware of microlines

I purchased the microlines topper that is attached semi permanently. The worst thing ever. The topper itself has small hairs that stick up everywhere. I was told that it has to be that way because of the attachment process. It feels terrible. Then mine came with a solid part in front that is bulky and makes it look fake. The pice is hot and itchy and I could not wait to have it taken off. Lastly, the amount of hair loss when it is time to reposition is very alarming. I hope my hair grows back. My natural thinning hair would have been better. It was not at all worth the money I spent. I would not recommend this to anyone. I was always self conscious because it looked so fake. Now I have a hairpiece that I can’t wear. Used only a few months.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

I was new to extensions

I was new to extensions, and decided to treat myself for my birthday. I had only used clip in extensions before but wanted something that I didn't have to put in daily. *Insert HAIRDREAMS* Wow! I love these! They are so lightweight and match my hair perfectly. I am a busy mom and don't always have time to style my hair, but these extensions make my hair look amazing daily. The stylist was phenomenal and the hair is so soft and feels like my own. If you take care of them, they last for quite awhile. I went in to get them redone, and once again, nothing short of exceptional! Highly recommend!

April 4, 2025
Unprompted review
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Rated 1 out of 5 stars

Your income has to match their values

The company doesn't provide information about their products unless you divulge all your earnings information and it's acceptable to them.
With all the scams on the Internet, this company really thinks it's a good idea to pick and choose it's customers online.
I'd just like to know if this product is worth my while. I'm a barber instructor who teaches about hair loss solutions. I also own two barber shops where my customers have been asking for hair loss solutions. As of now, I only offer extensions for women.
I guess I'll take my business elsewhere.

April 7, 2025
Unprompted review
Hairdreams USA logo

Reply from Hairdreams USA

We appreciate your feedback and are always available to have a conversation regarding questions and concerns. We do not ask for the salon or stylist earnings but do ask if they have clients that would be a good fit for the product based on what they would be willing to pay for the hair loss service. We mean no harm but rather only want to make sure that the salon and Hairdreams can form a partnership that will be lucrative for the salon and be a great service to their clients.
Again, we are always available to discuss the possibilities.

Rated 2 out of 5 stars

Sane thing as below my last review

Sane thing as below my last review, I hope people read these. terrible sylist and hair quality You can see the tapes so shiney never had this bad of a job done before. I would check them out she went even let me the hair before putting it in , i see why now, The hair getd real curly after washing it its terrible, I wish I could hear back from a representative for this company as the sylist in Olympia Wa is so awfull< If this company cares about there reputation they should look into this as a sylist that lies to you doesn't represent you very will. She her self has lost hair showed it to me, It's not suprising now that I experienced her botch extention job. I will be putting the word out on all the extentione blogs and that sure isn't going to help you business I will never go back there and I hope others take note, She is trying to start her own business and this needs to be stoped.

December 24, 2024
Unprompted review
Rated 1 out of 5 stars

I recently had nano laser hair dreams…

I recently had nano laser hair dreams extensions installed. My first thought was for the price of the hair alone the quality should be 1000 times better then what it is the hair feels very corse like horse hair and it’s very frayed and shedding a lot. It did not blend well at all with my natural hair which was already past shoulder length so there shouldn’t have been a problem with blending them without cutting . The bonds themselves are not small like they claim they are very bulky and sharp yes they will say they will get smaller after a time well it’s been a few weeks and they have not they are twisting instead of lying flat to my hair and they’ve already begun to slip. For something that is suppose to be applied and left in for 6 months it’s a joke. I spent over two grand to have this hair installed and I hate it. Idk if it was the stylist fault for placement and how she installed them but I wouldn’t waste your money on these

December 29, 2024
Unprompted review
Rated 3 out of 5 stars

Like a few other reviews

Like a few other reviews, the first time I shampooed after getting tape on extensions at hairdreams in Torrance , CA, the extensions originally straight as my natural hair is to super curly. I cannot wash and wear. Besides the curl, the extensions texture completely changed as well from soft too dryish and a bit frizzie.
They told me no special shampoo or conditioner needed.

September 27, 2024
Unprompted review
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Rated 2 out of 5 stars

Completely unusable for straight hair

I have very thin hair, so I got my first Hairdreams tape-in extensions few weeks ago, but they are horrible for straight hair. Some details:
- the hair was straight when it was inserted but after showering it got curly, much more than the soft wave extensions often have. I called the hair stylist and I contacted hairdreams and they both told me that this is the straightest they have.
- now, I have to straighten my hair every single day. First, this severly damages my own hair that sits between the extensions. And second, the wave returns at the slightest presence of humidity and then I run around with half straight half curled hair. Totally unacceptable
- so I paid 700€ to now mostly style my hair as a bun as otherwise it just looks horrible.

In Short: to everyone having hair that is not curled, I would strongly recommend not to choose hairdreams

Edit as response to the Company:

Dear Hairdreams Team,
Thank you very much for getting back to me. I responded to the email several weeks ago but did not get any response from hairdreams, yet. Also, I contacted both, the customer support and the hair stylist several times directly after realizing the wrong structure but the answer was basically „deal with it“.

November 1, 2023
Unprompted review
Hairdreams USA logo

Reply from Hairdreams USA

Dear Ms Carolin,
Thank you for sharing your experience with us, and we sincerely apologize for any inconvenience you've faced with your Hairdreams tape-in extensions. We truly value your feedback, as it helps us continually improve our products and services.
We understand that having the extensions not maintain the desired straight look can be frustrating. We would like to suggest that you please consult with the stylist that applied your extensions, so he/ she can assess the extensions in order to find out if there is in fact a hair quality issue. We take our hair quality guarantee very seriously and want to make sure every concern is addressed properly.
We have also emailed you about this matter again this week and are committed to finding a solution that ensures your satisfaction.
Thank you for bringing this to our attention, and we look forward to the opportunity to rectify the situation.
Best,
Your Hairdreams Team

Rated 5 out of 5 stars

BEST HAIR EVER

BEST HAIR EVER! I have tried over 7 different extension brands over the years and Hairdreams is by far the best! They are superior to all other company out there in so many ways! I will never go back to any other hair extension company and will be loyal to Hairdreams from here on out! Thank you for the most amazing experience from beginning to end!!

August 18, 2023
Unprompted review
Hairdreams USA logo

Reply from Hairdreams USA

Dear Brooklynn,
Thank you so much for your outstanding review! We're thrilled to hear that Hairdreams provided you with the "BEST HAIR EVER" experience.
Your loyalty means the world to us, and we're honored that you found our extensions to be superior among the many brands you've tried. We take pride in delivering top-quality products and a seamless experience.
We're excited to have you as a loyal member of the Hairdreams family, and we look forward to serving your hair extension needs in the future.
Thank you for choosing Hairdreams!
Warm regards,
Your Hairdreams USA Team

Rated 5 out of 5 stars

Did it again ❤️❤️❤️

Did it again ❤️❤️❤️
Best Hair ever!!!

December 16, 2022
Unprompted review
Hairdreams USA logo

Reply from Hairdreams USA

Dear Mrs. Rosewood,

Thank you very much for taking the time to share your kind review.

We are glad to read that you had a great experience with Hairdreams. Please rest assured that we have shared your rating with the entire team. Your praise is well received by all colleagues and encouraging them.

Warm regards,
Your Hairdreams USA Team

Rated 2 out of 5 stars

Experiencing hair loss is a devastating…

Experiencing hair loss is a devastating thing to experience. When you go to a salon that promotes the solution to hair loss and spend almost $2000 to look good you get a little disappointed when the Hair that they provide you with looks like a toupee. Granted, they have been very genuine scheduling the appointment after appointment to fix it but I shouldn’t have to go through this. I’m now on my third week of not being able to go out in public because my hair looks worse than if I did nothing to it.
The other complaint in the Torrance office is that the office is so freaking hot there’s no air-conditioning in there and a bunch of women sitting in there and it’s very tiny room which makes the room extremely hot. It’s uncomfortable.

Update. DO NOT INVEST YOUR MONEY HERE!!! THERE ARE OTHER BETTER HAIR PRODUCTS THAT ACTUALLY LOOK LIKE HAIR. THIS PKACE IS A RIP OFF.

Still a rip off.
Use this to learn about what a horrible product you have.

May 4, 2022
Unprompted review
Hairdreams USA logo

Reply from Hairdreams USA

Dear Mrs. Markley,

Thank you very much for sharing your experience with Hairdreams.

We apologize for any inconvenience you might have experienced at our salon. Customer satisfaction is our top priority and we understand that our customers expect the highest standards when it comes to luxury hair extensions and hair loss solutions.
We understand that your experience may not have been recent, and upon reviewing our records, we believe that we have taken steps to address your concerns by connecting you with our specialist, Erin. It's possible that you may have overlooked the opportunity to update your review. Regardless, we would like to offer you a complimentary Davines treatment and style with one of our experienced stylists, if this is still in your interest.

While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short.

We value your feedback, and we will use it to improve our products and services. We hope that you will give us an opportunity to restore your faith in our brand. Please do not hesitate to reach out to us and we'll be more than happy to help.

We hope to hear back from you and wish you all the best.

Your HairdreamsPlus Salon Team

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Rated 1 out of 5 stars

Worst hairdressers in Glasgow.

Contacted Hairdreams (HairbyIvy) to get a weave installed for my graduation photoshoot. I was informed that a consultation was essential before a wig installation. I went on to book an appointment for a consultation, only to discover that I had to pay for it. (This is just the beginning, trust me).
I met with the “head stylist” for a consultation, who basically informed me in her own words that “I cannot afford her” but that I could book with another stylist. This senior stylist was supposedly more affordable, although ranked below the “head stylist”. This should have stopped me but I had committed and had seen good reviews online.
On the day of my weave install, I went in half an hour early, and informed the “head stylist” that I had washed my hair already so no need to repeat the process. She said there was no way they could cornrow my hair in the state that it was in. I let them shampoo and condition my hair. She also strongly recommended a mini keratin treatment, which I refused due to not wanting to alter my hair texture. She said she would still charge me for this as I had previously agreed to do it during my consultation (disregarding my hair needs at the time). The senior stylist, who I had booked the appointment with, had no idea how to blow dry my hair and almost burnt my ends. I asked for a heat protectant, and the senior stylist had no clue what I was talking about. She deferred to the “head stylist” who came over and said “I need to stop acting crazy cos I am in a professional environment.” I was so shocked, and disappointed at being spoken so rudely to because of a heat protectant.
It took two and half hours to cornrow my hair when it states on their website that it takes 4 hours to get a weave installed in total. In the end, I was so frustrated and disappointed that I left with only cornrows. And guess what, I paid £90 for the worst cornrows and worst customer service of my life.
So I advise you, I will even go ahead and plead with you, do not engage with this company, that disregards customer service and is just out there to make money, even at the expense of the people they are supposed to serve.

May 30, 2021
Unprompted review
Hairdreams USA logo

Reply from Hairdreams USA

Dear Mrs. Baah,

We are reaching out again to try and provide information on your review.

The Salon HairDreams HairbyIvy that you are referring to DOES NOT use our "BRAND" Hairdreams. The salon just uses the term "HairDreams" but does not use Hairdreams products. Hairdreams does not even manufacture the weave you are referring to.

Please be so kind and remove this review here and post it to the correct TrustPilot account https://www.trustpilot.com/review/hairdreamsglasgow.com

Thank you,
Your Hairdreams USA Team

Rated 1 out of 5 stars

Stop and grow.. more like stop and pay more!!

I have been suffering from
Hair loss and I was promised this would be the miracle treatment. After paying more than 1700 euros! My hair is falling out even more. And sadly I believed them and was putting their “elixir stop and grow” religiously every night for more than 4 months! And if you go to a salon to help (since the treatment is only through salons) they just con you into paying more money and ending up giving you fragile hair and more hair loss. Please beware and avoid!

*Update*

So after more than 3 years, you respond and reply back?!!?! I already tried to contact the Hairdreams Italia 3 YEARS AGO! and they did NOTHING!! WHY WOULD I TRY AGAIN!?? TO JUST GET ANOTHER MAYBE REPLY IN 3 MORE YEARS?! LOL and btw, my hair that fell NEVER grew back!! so NO THANKS!

February 24, 2020
Unprompted review
Hairdreams USA logo

Reply from Hairdreams USA

Dear valued customer,

Thank you very much for sharing your experience with Hairdreams.

We are very sorry to hear about your experience. Customer satisfaction is our top priority and we understand that our customers expect the highest standards. We take all feedback seriously and we are sorry that we did not meet your expectations in this instance. Be assured that this recent experience does not reflect the usual standards of service we strive to deliver our guests daily.
We value your feedback, and we will use it to improve our products and services. We hope that you will give us an opportunity to restore your faith in our brand. Please contact the hairdreams team in Italy via mail : cat-m@hairdreams.com or alternatively IT3-CS@hairdreams.com and they will be more than happy to help.

We hope to hear back from you and wish you all the best.

Your Hairdreams USA Team

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