Hair Rehab London Reviews 

597
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

It arrived super fast and the website provided excellent support. I also thought the product was amazing.

Company replied

Rated 5 out of 5 stars

As a busy new mum I took my tapes out and ordered clip in extensions from hair rehab. I’ve never bought from this company before so didn’t know what to expect but they arrived today and I have to say... See more

Company replied

Rated 5 out of 5 stars

I have been using HRL for over 5 years and I placed an order this afternoon for next day delivery. Unfortunately, the hair extensions I selected were not in stock. I called up and spoke to the lov... See more

Company replied

Rated 5 out of 5 stars

I've ordered 3 sets of the Hair Rehab extensions in 2019, 2022 and another set recently and they last so well. I have just replaced the papparazi perfect brown set from 2019 with the most recent order... See more

Company replied

Company details

  1. Hair Extensions Supplier
  2. Beauty Product Supplier
  3. Beauty Products Wholesaler
  4. Hair Extension Technician
  5. Hair Product Store
  6. Hair Salon

About Hair Rehab London

Written by the company

Over 10 years of care & attention in every Hair Rehab London strand of hair...

Hair Rehab London provide a wide range of extensions, hair accessories and tools making us the ideal one-stop-shop for both general and trade customers alike.

Our quality 100% human hair extensions offer longer and fuller hair with the option to style or dye your hair as desired.

We also offer a range of on-trend true to life instant hairpieces in synthetic fibres providing easy to apply pre-styled looks at affordable prices.

Hair Rehab London is loved by celebrities, influencers and session stylists alike and is the trusted go-to brand for photoshoots, music videos, television programmes and films.

SHOP NOW
SHOP CLIP-IN'S

Extensionists & Salons...grow your profile and profits with us.

We offer prebonds, nano extensions, stick tips, tapes and wefts in four different lengths and over 40 natural shades to choose from.

Quality that gives you confidence and a brand you can trust.

Click the link to join our Trade Tribe today.
TRADE APPLICATION

Contact info

3.9

Great

TrustScore 4 out of 5

597 reviews

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Replied to 100% of negative reviews

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3.9

All reviews

(597)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered a clip in bun

Ordered a clip in bun, actual product was tiny with very little hair on it compared to the pic on website! Looked ridiculous when tried it on! Very disappointed!

June 18, 2024
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Reply from Hair Rehab London

Thanks for your review Deborah. We are sorry that you have been disappointed with your purchase. The bun is designed to be worn in numerous styles. Clip straight on for a sleek bun or for the fuller bun you have seen on the website, turn it upside down and give it a shake before applying. Please reach out to us at enquiries@hairrehablondon.com where we can give you some application and styling tips. Love Hair Rehab 😘

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Rated 5 out of 5 stars

Easy ordering

Easy ordering. Delivered on time and above all great product. Will definitely order again.

June 16, 2024
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Reply from Hair Rehab London

Thanks for your lovely review Jill. Love Hair Rehab 😘

Rated 5 out of 5 stars

Bravo 1

I ordered invisible hair tapes and made payment, but unfortunately hair of this color was not available, but the girls immediately wrote to me, apologized for the inconvenience and offered to return the money or choose any other color close to Ice Blonde.They remade the order, returned the rest of the money and provided all the details. All this was done so quickly and at a high level that I was even a little shocked by the service at such a high level.I have not used the product yet, but if it is of the same quality as the service, it will be simply amazing. let you know...

June 24, 2024
Unprompted review
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Reply from Hair Rehab London

What a great review to read Nataliya, especially because although we are a small business, we work very hard to deliver excellent customer service so it's good to hear the team delivered this for you. Love Hair Rehab 😘

Rated 5 out of 5 stars

Amazing quality of hair

Amazing quality of hair, I have purchased at least 4 set of extensions from them including different methods and always been pleased

June 24, 2024
Unprompted review
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Reply from Hair Rehab London

Thanks for your lovely review Neve. Love Hair Rehab 😘

Rated 5 out of 5 stars

Lovely hair

The hair was quick to be delivered and also lovely hair, i only bought one pack to see what it was like as first time here, will definitely buy more, the packaging and little hair scrunchie cool too, thanks

June 21, 2024
Unprompted review
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Reply from Hair Rehab London

Thanks for your five star review Sandra. We look forward to welcoming you back to Hair Rehab for your next purchase. Glad you liked your free silk scrunchie. Love Hair Rehab 😘

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Rated 5 out of 5 stars

Clip in ponytail

Have wanted to try the clip in ponytail for so long and finally ordered one. Price point the ponytail is worth every penny. Had so many ponytails that look cheap and fake. But this one is definitely good quality and the colour match is spot on. Love how lightweight the ponytail is and how easy it is to put in. Definitely worth buying one if you want a good quality ponytail without a hefty price tag.

June 6, 2024
Unprompted review
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Reply from Hair Rehab London

Thanks for taking the time to leave a great review of the Claw Clip Ponytail Lianne. We'd love to see you wearing your Ponytail - tag @hairrehablondon on your socials. Love Hair Rehab 😘

Rated 5 out of 5 stars

I had to contact them because I had…

I had to contact them because I had made a mistake the actual product is amazing and they sorted it wonderfully so a good product and excellent service

May 24, 2024
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Reply from Hair Rehab London

Thanks for a great review Julie. Love Hair Rehab 😘

Rated 3 out of 5 stars

the quantity not matching my…

the quantity not matching my expectations!I bought 4 packs thought was enough for a full head unfortunately it wasn't . I recommend to double the volume of the packs aint fair for the money I spent .

May 21, 2024
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Reply from Hair Rehab London

Hi Radia, Thanks for your review. I'm sorry to hear your order didn't match your expectations. We do clearly display the weight of the different types of hair extensions on the product descriptions. The number of packs required for a full head will vary on a number of factors from the thickness of your natural hair, how much length you are looking to add and the finished look you desire. Generally anything between 4 and 8 packs is sufficient for a full head application although your hair extensionist would usually advise you on this. However, we are always happy to advise our customers if they send us a selfie to enquiries@hairrehablondon.com. Love Hair Rehab 😘

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Rated 5 out of 5 stars

Would never shop elsewhere 5⭐️

Have used hair rehab for years for clip ins and tapes. Always arrives super quick. Great quality n choice of colours. Lasts me much longer than any other hair I have used. Would never shop anywhere else now

May 13, 2024
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Reply from Hair Rehab London

What a lovely review Nikki, we are super happy and grateful that you choose to shop with us. Love Hair Rehab 😘

Rated 5 out of 5 stars

Excellent customer service!

Placed an order at the weekend and only noticed after my order had been confirmed that there was a discount code available. My fault for not double checking, however I emailed customer service this morning to see if anything can be done. You don’t ask you don’t get haha! They refunded the 10% discount difference straight away and emailed me to confirm! All before 11am. A good company includes a good customer service team that listen and will make customers happy. I haven’t yet received my hair so cannot comment on that as of now, but the customer service will be the reason for me to make an order again in the future. Thank you again! X

May 20, 2024
Unprompted review
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Reply from Hair Rehab London

Thanks for leaving a review Hayley, there's nothing more frustrating than buying something and immediately finding the discount code afterwards 🙄 we are always happy to assist. Love Hair Rehab 😘

Rated 5 out of 5 stars

Excellent service

Excellent service, amazing customer service contacting the same day when issue with stock and rectifying for me. Colour match is perfect! Great access to blog post to know how many packets required!

May 6, 2024
Unprompted review
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Reply from Hair Rehab London

Thanks for your review Nic and we really appreciate you flagging up our Blogs which we really enjoying creating off the back of customer content requests. Love Hair Rehab 😘

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Rated 5 out of 5 stars

Great product

Great product

May 8, 2024
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Reply from Hair Rehab London

Thanks for your five star review Laul. Love Hair Rehab 😘

Rated 5 out of 5 stars

So far, so good!

Lovely colour options, super quick delivery and reasonably priced. I do find the extensions aren't as thick as leading competitors, they seem to be a few grams less in weight which I can definitely notice now the extensions are in.

April 24, 2024
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Reply from Hair Rehab London

Thanks for your five star review Emma. Love Hair Rehab 😘

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Rated 5 out of 5 stars

Fabulous service

I recently bought some hair from you. I had initially put the incorrect delivery address on. I messaged them straight away and they changed it no problem. The service and delivery time were exceptional and I will without a doubt be using you again. The hair is amazing quality and I have used many different companies over the years. The colour matches perfectly and the tapes easy to fit. Many thanks thoroughly recommend.

April 21, 2024
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Reply from Hair Rehab London

Thanks for your lovely review Kerry. We really work hard at offering great customer service so your feedback is appreciated. Love Hair Rehab 😘

Rated 5 out of 5 stars

Beautiful quality I use extensions for…

Beautiful quality I use extensions for my job regularly - recommended by a friend who’s had her clip pony tail human hair for several years for rehab London.

Look forward to performing with it in!

April 19, 2024
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Reply from Hair Rehab London

Thanks for taking the time to leave a review Nicola, it really helps people to decide whether to shop with us or not, so we are always grateful for our customers to share their experience. We love to see any photos you have wearing your products, please share on your socials and tag @hairrehablondon. Love Hair Rehab 😘

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