Hallowood Furniture Reviews 

3,212
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, secure packaging, and solid, high-quality wooden furniture that matches the website descriptions perfectly. Many people also appreciate the friendly customer service team, straightforward assembly instructions, and overall smooth ordering process from start to finish. However, some reviewers noted occasional issues with delivery damages, minor manufacturing flaws, or unexpected color variations upon arrival. Some people were dissatisfied with difficulties getting prompt resolutions or dealing with support channels when trying to fix these problems. A few consumers also mentioned that assembly parts can sometimes be tricky or require extra effort.

What people talk about most

Product

Customers had positive experiences with product, noting that the furniture is very well made, solidly... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the items are well made,... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping, careful packaging, and helpful... See more

Service

Clients share satisfaction on service, frequently praising quick delivery, helpful communication, and... See more

Customer service

Users describe positive interactions with customer service, frequently praising helpful representatives who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased occasional/hall tables, there was a wide choice on the website, with excellent photographs and dimensions clearly marked. Fast delivery, all very well packaged with good instructions if so... See more

Rated 5 out of 5 stars

My Aston light oak telephone/plant table arrived on time and was packaged superbly. All assembly parts were there and each individually numbered. I must say the assembly instructions were the best I'v... See more

Rated 5 out of 5 stars

Purchased a Waverly Oak extending table and chairs. Delivery arrived as promised, great quality for the price paid. This is perfect for two of us but allows us plenty of scope to extend the table wh... See more

Rated 5 out of 5 stars

We ordered several pieces of the Wavereley Oak Range of furniture on a Sunday and it was all delivered 3 days later. There was minimal assembly and all looks very good. We had a couple of issues w... See more


Company details

  1. Furniture Store
  2. also in
  3. Bedroom Furniture Store
  4. Interior Designer
  5. Living Room Furniture Store
  6. Storage Facility

About Hallowood Furniture

Information provided by various external sources

1) Free UK Delivery Over £200*
2) 14 Day Money Back Guarantee*
3) High Quality Furniture – Made to last.
- Dovetail Joints
- Solid Construction
4) Practical Designs – designed for living
5) Fast Reliable Delivery - Usually delivered in 14 Days!
6) First Class Service – right to your door!
- Delivered by our own team where possible
7) Low Cost Credit Options available
8) Competitive Transparent Prices – no gimmicks
- Prices are regularly reviewed
9) Hassle Free Assembly Service Available.
- Premium delivery service
10) Click and Collect - at a time to suit you.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(3,212)

89 reviews in the last 12 months

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Rated 5 out of 5 stars

Small cupboard

The cupboard was easy to order. It arrived in perfect condition, is a strong unit and is of good quality. We were kept informed of the arrival day . It is perfect for storing smaller items but we can get a lot in there . The unit looks as good , if not better than in the photo , and the wood is a lovely colour. It fills the gap in the corner next to our sofa. We're very pleased and would buy again.

December 28, 2024
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Rated 1 out of 5 stars

we bought 2 cabinets , my wife bought them mrs victoria morris

we bought 2 cabinets , both high end prices for poor quality goods , split in wood , fillet piece not matching and rough and top surface made up of 2 pieces , buy elsewhere and save the trouble of sending back.
reviews don't match .

January 11, 2025
Unprompted review
Hallowood Furniture logo

Reply from Hallowood Furniture

Dear Will Morris,

We are sorry to see your review. After checking our system we cant find an order under your name. Please can you send us an email along with the order details? This will enable us to look into this for you and assist you as best as possible.

Best regards
Hallowood LTD

Rated 5 out of 5 stars

From ordering to delivery

From ordering to delivery, I was kept informed. The products I have purchased have been well made and I am very happy with how they look.

December 21, 2024
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Rated 5 out of 5 stars

Prompt and efficient service

Prompt and efficient service
Kept informed of delivery schedule
Arrived as scheduled
Very pleased with my furniture, nicely made, lovely finish on the wood and good value for money

December 16, 2024
Rated 1 out of 5 stars

Not open weekends for collection

Not open weekends for collection. Telephone numbers wrong/not answered. Drove 130 miles to collect item, no one at depot and the number on the sign does not answer. The item we had when it was posted to us is very nice and good quality. Getting the item was a nightmare

December 11, 2024
Hallowood Furniture logo

Reply from Hallowood Furniture

Dear Richard,

Thank you for your feedback.

Yes unfortunately we are not open on a weekend. We sent an email to you once you placed your order with the warehouse opening times.

You advised us that you attempted a collection on Wednesday 11th December and you were unable to locate our warehouse, we then arranged for the delivery free of charge to you. We are happy to learn that you are pleased with the item ordered.

Best regards
Hallowood LTD

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Rated 1 out of 5 stars

Very poor quality

Very poor quality at an extortionate price. Warped wooden pieces with holes that didn't line up. Never again. Shocking!

December 10, 2024
Hallowood Furniture logo

Reply from Hallowood Furniture

Dear Rodger,

We are sorry to learn that you have received a faulty item, our customer service team is here and ready to help with any issues such as this, we have sent you an email if you could please get back to us.

Best regards
Hallowood LTD

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Rated 4 out of 5 stars

Originally purchased several items…

Originally purchased several items from the Banbury store now sadly closed. Needed a new mirror so chose to buy a matching one online.
Prefer a personal ability to see and feel the goods but less opportunity now sadly .

December 3, 2024
Hallowood Furniture logo

Reply from Hallowood Furniture

Dear Maurice,

We too are very sad that our showrooms have closed, unfortunately due to the pandemic there wasn't much footfall and we had to make a difficult decision in closing our showrooms. 

We do hope that you will return back to us in the near future.

Best regards
Hallowood Ltd

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