Michael rang me to advise the estimated time of arrival. He was really professional and efficient
When he'd fitted the stairlift he tested it. Showed me how to work it. Asked if I had any questions, and ensured I had their contact details. Michael was really nice to deal with. I'd recommend him very highly.

"We are extremely pleased with the stairlift installation from start to finish. The kane was professional, friendly, and arrived on time. They explained everything clearly worked efficiently and left everything clean and tidy when the job was finished. The stairlift is easy to use, runs smoothly. The installers took the time to demonstrate how it worked and made sure I was completely happy before they left. I would highly recommend this company to anyone considering having a stair chair fitted. Excellent service, high-quality workmanship, and great customer care throughout. Thank you.

Had our Brooks 130 installed today by Cain, a genuine polite and very informative young man , came on time and phoned to say how long he would be, showed us step by step how everything worked , what to do if we had power cut etc, left everything spotless.
We had already owned one the same some years ago for my mom so knew what to expect , but he still showed us.
Wouldn't hesitate to recommend this company. Halton stairlifts it's a 5star from us. Thank you.

Julie Clark did a survey and quotation for me today for a slimline stairlift. Polite, proffessional and informative meant I had no hesitation in placing my order. Thank-you.

Very pleased with the stairlift that was fitted by Martin. It has made life much easier for my husband who difficulty with walking. Martin was a tidy worker and very pleasant, explained everything well.

I had an annual service today. A male called Richard came and carried it out. He was so thorough. He quickly established that the lift needed new batteries. They were promptly replaced. He completely dismantled the lift and on completion he cleaned the lift and the tract. Thank you Richard for a job well done. Nice with it too

The initial fault occurred at about 20:00 on Saturday night. After getting no response I rang and left a message at 10:30 on Sunday morning. An almost immediately I got a callback from the engineer who arrived within the hour. Very good!
Don't know what happened on Saturday??
Engineer (James) was excellent! Found the fault quickly and made a suitable temporary repair(follow up visit to be arranged)
Good explanation and communication.

Very pleased with this company. No pressure to buy when asked to explain prices. It was within a week at installing the stair lift and it took an hour to install. Would definitely recommend to other people. Thank you.

Very helpful, courteous and polite

the engineer Kane did a very profetional job

James was fast efficient and pleasant. Quick tidy worker and explained the use of the stairlift clearly.

th e yong gentlman that come out to service the lift was exceptional great customer service.a pleaser to have in the home very polite and caring about the job in hand .
this was done at mr kenneth biggs 90 chesterfield road tibshelf.

The fitter Michael was very professional and kept everything clean and tidy he then explained how everything worked and if I wasn’t sure he explained it again and showed me step by step I was very pleased and he is a credit to Halton Stairlifts

Excellent work by James: top quality work.

Professional but friendly service Explained in detail the process from start to completion Would highly recommend

We have received an excellent service from Halton Stairlifts from Megan the sales person to the fitter. The fitter came on the day that was arranged and fitted the stairlift quite quickly without any problems. Excellent job 👍🏼

The engineer gave us notice when he was 20 mins away he arrived was polite and we went through the problem with him as the stairlift was intermittently stopping going up the stairs and F4 error was coming up but by restarting it it then carried on to the top
Unfortunately it didn’t do it while the engineer was here but he cleaned all the rail and tried several times to check it he just said he had checked everything but if the problem arose again he would come back he was very thorough and didn’t rush us and listened to what we had to say we were very happy with the service

Great experience from start to finish.
Fitting engineer (Pete) was very polite and extremely tidy. Explained everything
Clearly.

Richard has been out to mums stair lift twice and has been great each time.
He is also very friendly to my dogs which is important to me.

excellent service, quick and easy, Julie came out on a sunday, explained everything and made it simple. would 100% recommend,